Very fun! The tour operator, I Putu Edi, ran things very smoothly. Great customer service all around. Would recommend!
事業者からの返答
Dear Oscar Ratcliff,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great time combining the thrill of the Kuber ATV Quad Bike with the adventure of Ayung River Rafting in Ubud.
We’re especially happy to hear that I Putu Edi made your experience smooth and enjoyable—he truly is a valuable part of our team, and we’ll be sure to pass along your kind words to him.
Thank you for choosing us for your adventure, and we’d love to welcome you again on your next trip to Bali!
Warm regards,
The Diwira Wisata Indonesia Team
T
Talita_M
August 9, 2025 · via Viator
More than 1 hour late...
More than 1 hour late without any justification, all my dietary needs where neglected.. they offer me a plate of French fries. They are not the tour operators just the drivers to locations, completely failed of communication with the ones really operating the tour.. was not a good experience at all ..look for the ones that directly operates the tours. I will not be recommending
事業者からの返答
Thank you for sharing your feedback, and we sincerely apologize for the experience that fell short of your expectations. We deeply regret the inconvenience caused by the delayed pickup. Please know that this was due to an unforeseen accident that blocked the only access road to your villa. While we communicated this to you at the time, we acknowledge that the delay was still frustrating and impacted on your schedule.
Regarding your dietary needs, we apologize that the meal provided did not meet your requirements. The French fries were part of a standard menu offered to all guests on this tour, but we recognize that individual dietary restrictions require more personalized attention.
We understand the confusion and frustration caused by miscommunication with our operational team. We are actively improving internal coordination to ensure seamless service.
Your feedback is invaluable, and we are committed to refining our processes.
E
Eve_H
July 13, 2024 · via Viator
Worth it!
Definitely enjoyed ourselves. Had so much fun on the ATV's. Beautiful scenery. We also made our tour guide Dika come with us on the water rafting activity as mum was feeling too tired. So he took her spot which was so good. Glad he got to experience it with us. Highly recommend this tour!
事業者からの返答
Thank you for sharing your experience! It sounds like you had an amazing time with the ATV and rafting activities in Ubud. It's great to hear that Dika was able to join you and make the experience even more enjoyable for your family. The beautiful scenery must have made the adventure unforgettable! Your recommendation adds a lot of value for those considering the tour. Thank you again!
R
Robert_B
October 4, 2023 · via Viator
Well organised and low waiting times
Very quick and easy with low waiting times for activities. Driver was prompt and friendly and transfer between activities was quick.
事業者からの返答
Thank you for your review! We're glad to hear that you enjoyed the quick and efficient service during your Kuber ATV and Ayung River Rafting tour. It’s wonderful that the driver was prompt and friendly, making your experience even better. We appreciate your feedback and hope to welcome you back for more adventures in the future!
