This was an amazing experience. All communication was clear.
It was so much fun! Everyone was amazing!
The food was delicious! The tequila tasting was delicious!
There’s a bar and gift shop with better gifts than the hotel had.
I would have booked a longer if available.
My boyfriend would’ve had most of our vacation spent here.
The only things
I would’ve loved different was that less experienced/outdoors people be separated from people who enjoy outdoors/have experience because their complaining was annoying.
And more food! It was delicious, but it was a long day, and our hotel food sucked. Lol
事業者からの返答
So glad to hear you and your boyfriend had such an amazing day, from the activities to the delicious food, tequila, and gift shop! We appreciate your honest notes about the tour pacing and food portions, and we will keep them in mind to keep improving.
We hope you will join us again for another adventure soon!
4
44SusanM44
August 30, 2026
Highly Recommend..Great Experience
Great experience. My 11yr daughter and I really enjoyed our self. Only recommendation is to have the van better air conditioned. It worked but if you were sitting in the back like I was it didn't stay cool. Overall, will definitely do this excursions again.
事業者からの返答
Thrilled to hear you and your daughter had such a great time! We really appreciate your recommendation and your note about the van's air conditioning, which we will certainly look into for sitting in the back rows.
We look forward to seeing you both again on your next visit!
K
keytatravel
August 28, 2026
Money Grab
Everything is a haggle. Constant attempts to hustle. From the price of the excursion to the cheap waterproof phone piuches selling at $25, cheap water shoes $35, the lunch is a hustle. They only offer pork or veggie taco and if you want chicken or anything else you have to pay from the menu. They constantly ask for tips. The photo guy said $60 for photos and lied about the conversion rate and charged my card $69. The cenote is really just a pond in the woods (underwhelming). They are constantly trying to sell you things at inflated prices. If it were not for the money grab it would have been much more worth the money.
事業者からの返答
You are essentially complaining about the prices of products that are not offered by our agency, which specializes exclusively in tours. For the tour you booked with us, we do not sell phone pouches, water shoes, or photos; in fact, we explicitly state—both in the tour description and the confirmation message—that these items are not sold by our agency. Consequently, your review will be reported for violating policies, as it concerns the wrong business.
C
Corina_R
August 24, 2026
The highlight of our trip!
This was the highlight of my trip! I went with three friends and we had a blast. The photo package is more than worth it, we got over a hundred high quality photos to remember the experience.
All activities are well-spaced out and the staff are excellent at guiding you through each one. The rancheros that joined us for the horses sang wonderful songs, the ATV and zip line courses are each good lengths so you get a good bang for your buck, and the cenote swimming was wonderful. The tequila tasting was the just a tad bit short, we each got to pick two tequilas to try and it would have been nice to try more, but still great. The lunch at the end was delicious and the shuttle service was convenient and easy!
Highly recommend to anyone who likes a good adventure, and would probably be great of children of all ages as well.
事業者からの返答
So happy to hear this was the absolute highlight of your trip! Wonderful that you and your friends loved the photo package, rancheros, and all the activities from the trails to the cenote. We appreciate your feedback on the tequila tasting as well.
We would love to welcome you all back on your next visit!
3
344smithb
August 16, 2026
Rough pick up experience/great tour guides
Hi…the pick up was very rough. I had two reservations, and unfortunately for me, my hotel pickup selection didn’t save for one of the reservation; when i realized that the day prior to our tour, i tried numerous times to call the tour company to get the correct hotel pick up (but could not reach anyone). Furthermore, i tried calling the next day, numerous times, and still no answer. I was able to get into my Trip Advisor booking to see if i could get it edited, but the edit feature was deactivated. Fortunately (but unfortunately) i saw a “message the tour operator” link, so i did….and that’s where my troubles started. A person by the name of “Alberto A.” responded back to me (and i have never in my life met a customer service rep so disrespectful and rude). I am attaching screen shots of the conversation because reading them for yourself will explain why i said he was very disrespectful. As for the tour itself, once you end up at the park, it was fun. This tour allows a large party to sample and do activities in their comfort zone, which was amazing because our group ranged from 9-73 years old (none of the different activities were too short or too long). The only thing this company needs to do is to teach “Alberto A.” on the proper way to interact with customers that is coming to have fun and spend their money AND to answer their phone or not provide a phone number….that’s it.
事業者からの返答
You did not include your hotel name in your reservation, so the policy outlined in the tour description was applied; furthermore, you received full pickup details a day in advance. You had ample time to let us know about your error regarding your hotel as pickup point, and we would have gladly assisted you. Actually, Alberto did a great job by adhering to the policies you yourself agreed to when making your reservation.
R
Rajeswara_A
August 6, 2026
Fun times.
Some of the activities we did for first time so ot was all fun. If you did these earlier still it is worth the experience.
Just watch out for extra charges for videos.
事業者からの返答
So glad to hear you had such a fun experience trying these activities for the first time! Wonderful to know it was completely worth it.
Hope you will join us again for another great adventure soon!
J
johnreyg2017
July 29, 2026
Great Experience and WoW!!
It’s so amazing and we have so wonderful experience trying various activity that is available and It is so great from Zipline, ATV’s and Swimming in the Cenote! I’ll hardly recommend this company and their team! Bravo!
事業者からの返答
Awesome to hear you had such a wonderful time! So glad you loved ziplining, riding the ATVs, and cooling off in the cenote.
We hope to welcome you back again on your next trip!
K
Kiera_K
July 29, 2026
You get what you pay for
We read the reviews and still felt like we would have a good time. But the reviews were right. The ATVs were a little Janky. It was almost as if the power steering was out in ours. A couple people in our group crashed because of this. The zip lining there is only seven of them and it’s just in their little area of land that they own. However, if you are a bigger person or can’t climb/fit into small places, this isn’t for you. The ladders to get to some of the zip lining places were very in my opinion unstable and small. It says you will go to a cenote however, this was not. It was just a hole in the ground with water. The best part about it was the quesadillas at the end & the horseback riding was cool too. So yes, the reviews were right. Each activity was about 30 minutes. Also, you are not allowed to have your phones and take pictures for any activity other than the cenote. However for $89 it was still a good deal, but I would not book again.
事業者からの返答
Wow, looks like we got up on the wrong side of the bed today, huh? Sometimes even on vacation in paradise, everything seems wrong. Maybe a good attitude and a desire to have fun will help next time.
K
Kayla_B
July 28, 2026
Bring sunglasses and...
Bring sunglasses and cash! Water shoes are also a plus. Friendly staff , but make sure you advocate for all activities you signed up for!
事業者からの返答
Thanks for highlighting those great tips for future guests! Glad to hear you enjoyed our friendly staff.
Looking forward to hosting you on your next visit!
M
michelletO5047NM
July 27, 2026
Fun time
Very fun! You definitely get your money's worth.
事業者からの返答
Fantastic to hear! We are thrilled you had so much fun and felt you got great value from the experience.
We hope you'll join us again on your next trip!
Cancunの類似ツアーを比較
最安値: Cancun Best ATV Tour, Ziplines and Cenote Swim with Lunch — $35