Great adventure through the jungle. Quads were easy to ride and super clean. Staff again were so kind and helpful. Would book again.
事業者からの返答
Thank you, Shannon! We’re pleased you had a great jungle adventure and found the quads easy to ride. It’s lovely to hear the staff’s kindness added to your day, and we’d be happy to welcome you back.
Oh-Hoo
L
Laura_A
June 12, 2025 · via Viator
Fun Day
Good trip, plenty of time at each location. Lots of food for lunch if you like Thai food. Staff very friendly and gave clear instructions and advice. Quad biking was very good and if you are good enough they will take you in a more skilful section. Again very friendly staff and good experience.
事業者からの返答
Thank you for your kind feedback. We’re thrilled to hear that you enjoyed the trip, the generous lunch, and the quad biking experience. We truly appreciate your review and hope to welcome you on another adventure soon.
Best Regards,
Tawan
Oh-Hoo Team
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lisadE4182ES
December 1, 2024 · via Tripadvisor
ATV experience very disappointing
Loved the hot water springs and blue pool experience .
ATV was short and the 2 machines for 2 couples both broke down . You only go through a patch of someone’s land not through a jungle area so not good value . I think we had 1/2 hour ride bit disappointing. Very muddy and you get covered . Not so much a problem but be aware .
事業者からの返答
Thank you for your feedback. We're glad you enjoyed the hot springs and Blue Pool, but we're sorry the ATV experience was disappointing. We understand that the breakdowns, short riding time and route falling short of your expectations affected its value. Thank you for bringing these concerns to our attention.
Oh-Hoo
3
320armelleb
November 29, 2024 · via Tripadvisor
Good but disappointed
Disappointed. The area of the hot water ponds is limited or even small. And we were very numerous. The river down the basins was muddy (the weather is currently very rainy) The artificial hot water pool is larger and nice.To enjoy the place (basins/pool/forest around) it would have taken more time. In the description it is not clearly stated that in the second part of the excursion - emerald pool - (you take the bus) you can also swim and therefore that you should keep your swimsuit with you. In this second park the walk to the different pools is very beautiful. Very decent lunch but a crazy world! As for the quad planned l afternoon, the weather was so rainy that we did not go there. Several people have made this choice. We asked for a partial refund because the discontinuous and intense rain was predictable and the claimant should have proposed the cancellation in the morning. We are waiting to hear from them.
事業者からの返答
Merci pour votre retour détaillé. Nous sommes désolés que l'affluence, le temps disponible et les fortes pluies aient limité votre plaisir, malgré la belle promenade et le déjeuner. Nous comprenons aussi votre remarque sur les informations concernant la baignade. Vous indiquez attendre une réponse à votre demande de remboursement partiel pour le quad non effectué ; nous comprenons votre déception et votre attente d'une clarification.
Oh-Hoo
D
Donald_C
February 25, 2024 · via Viator
First part just ok, skip the atv ride though
We did the hot springs first, and although they were a little crowded it was ok. Not a lot of time there but ok.
The next stop was the emerald and blue pools which are in the nation park. Park fees are additional fees as we were told during booking. By the time you walk to the emerald pool spend 10 in the water and walk to the blue pool you need to turn around and walk back. We were not given a lot of time to spend at the pools and to get back in time for the lunch buffet. We didn't rush but didn't spend too much time sightseeing either.
The ATV ride was the big let down. My wife can't drive by herself so we doubled up but unfortunately the machines were too small to do this comfortably. Additionally one atv wouldn't stay running, one had a bent rear wheel shaft and looked like it could fall off at any time, another machine backfired the whole time it ran the brakes on my machine were almost gone and it bogged down every time I tried to give it a little gas. Furthermore the area for this event was relatively small therefore we spent most of the time going back over the same trails (with directional changes) again and again. Not up to par or even close to similar atv tours we have done in other places during this vacation.
事業者からの返答
Dear Valued Customer,
Thank you for sharing your detailed feedback. We regret that your experience with the hot springs, emerald and blue pools, and ATV ride did not meet your expectations. We apologize for the limited time at the pools and the poor condition of the ATVs. Your comments are invaluable, and we will address these issues with our partners to improve our services. We appreciate your honesty and patience as we strive to enhance our offerings.
Best regards,
Oh-Hoo Team
J
Julie_T
January 14, 2024 · via Viator
Hot Springs & Emerald Pool - good trips
We thoroughly enjoyed the hot waterfalls and Emerald pool - we had just enough time in each to explore and enjoy. The lunch at the Emerald pool was delicious.
The ATV driving was disappointing as we were expecting to see some sights but you just went round and round a track and the ATV steering wasn’t very good. The people at the ATV were nice and gave us a delicious watermelon when we had finished.
O
oliversY1213KF
January 10, 2024 · via Tripadvisor
Quads a waste of time
The pools were amazing. The quads didn’t work, kept cutting out and wouldn’t drive. Spent more time trying to get the quads moving than riding them. Poorly maintained
事業者からの返答
Thank you for sharing your experience with us. We are thrilled to hear you enjoyed the pools! However, we sincerely apologize for the issues you faced with the quads. We understand how frustrating this must have been and are already addressing the matter to improve maintenance and ensure all our vehicles are in top condition. Your feedback is invaluable to us, as it helps us enhance our services. Thanks again for choosing Oh-Hoo. We hope to serve you better in the future.
Warm regards,
Oh-Hoo Team
A
amytanti
July 3, 2023 · via Tripadvisor
Great tour with attentive guide
Great tour! Immediately in the van, our guide (I can’t remember her name) already started by giving us an over view of what we were going to do and timing. Great way to hit sone key spots. Our guide was extremely attentive. Even when our teens went the wrong way to the Blue Lagoon (my husband and I stayed at the Emerald pool), she went looking for them and turned them around. By the time we got to the ATVs, it suddenly die poured, so we waited about 10 minutes and it cleared. However, the rain made for a more interesting ATV tour as the ground was wet and we got to drive trough puddles (it did get messy). Everyone had a great time.
事業者からの返答
Dear amytanti,
Thank you for your kind review! We're delighted to hear that you had a great experience on our Krabi Jungle Tour with ATV Riding. Our guides are indeed committed to ensuring each guest has an informative and safe journey, and it's wonderful to hear your acknowledgment of this.
We apologize for the brief rain delay, but it sounds like it added an exciting element to your ATV ride! We hope the mud and puddles added a touch of adventure to your day. We're especially happy to hear everyone had a great time, despite the unexpected detour.
We look forward to welcoming you and your family back for more thrilling experiences!
Best regards,
L
Lebon_W
January 22, 2023 · via Viator
Krabi fun activities!!
This is quite fun!!! Would recommend this if going to Krabi and don’t know what activities to do. Hot spring is quite good.
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CORNE_O
January 16, 2023 · via Viator
NOT an ATV tour at all
Feels like false advertising. Assumed that we wil do trip by ATV, but largest part of the day was by foot. Tour guide was amazing and Hot springs an Emerald Pool something worth visiting. ATV very disappointing. Staff don't understand English, no safety briefing, no friendliness, felt like a beginners trip for 30min around a track over and over the same path - definitely NOT an ATV trip if that is what you are looking for.