アテネサロニック諸島終日クルーズ（ランチ＆エンターテイメント付き）

​Dear Anne, Thank you for taking the time to post a review for the «One Day Cruise From Athens to 3 Saronic Gulf Islands», since this is the only way to improve our services and understand any possible issues. As per our previous chat communication, We have to repeat that we are a travel agency which makes bookings for this One Day Cruise, which is the same that all agencies in Athens offer. No matter from which agency you book the Aegina-Poros-Hydra cruise, you end up at the same ferry company, as it is the only company that organises this unique cruise. Considering the above we feel we need to «defend» the company on some of your claims. Anyone could say -at a first glance- that one product is expensive, but we need to do a targeted comparison to draw a reliable conclusion. A simple ferry ticket round trip to/from Hydra, costs more or less 80 € per person. A taxi ride from Athens to the port and the way back might cost around 50 €, so 25€ per person when you are two. So the cost for one person just to visit Hydra is around 105.00 - just ferry ticket and taxi transfer. This cruise costs 153.00 € per person including : the tickets for the complete itinerary to 3 islands Piraeus-Hydra-Poros-Aegina-Piraeus, the transfer from/to the hotel or Athens center, lunch on board (no drinks or water), entertainment and folklore show. Taking into account the costs that we just mentioned, we believe that this product seems to be affordable and worth purchasing it. The details of the trip, such as the capacity of the vessel (up to 650 people) and the time dedicated to each island, are clearly stated on the product page. We invite all clients to carefully check all the details before they book the cruise, so they can evaluate if they wish to visit 3 islands (with the relative time limitation) or if they wish to visit just one island using the ordinary ferry connection and stay there as much as they desire. Regarding the meal we have to admit that we receive positive and negative feedback, but we consider this part suggestive according to each one's culinary tastes. We are absolutely convinced that all over the world in any cruise ship, staff always try to sell as many extra products as possible, like local excursions or some photos, etc. So even in this case we believe that it is not a matter of this specific cruise and it's up to the client to decide if he wants to purchase or not. We hope to welcome you back soon on another tour to explore more of Greece’s wonders! Stamatis Filippis (Owner/Manager)

Dear Sandra, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations and that the day felt rushed and uncomfortable. We would like to clarify that this «One Day Cruise to the Saronic Islands» is organized and operated exclusively by a long-established naval company, not directly by our agency. As resellers, we always strive to select reliable partners, and this particular cruise has been running successfully since the 1980s welcoming thousands of guests every season. However - as with any large - scale activity - there can occasionally be days that don’t go as smoothly as planned. Unfortunately, it seems your experience happened to fall on one of those rare off days, and for that. We understand how disappointing it must have been to feel overcrowded on the boat or rushed during your visit to Aegina, especially after receiving different expectations from onboard staff. We are already in touch with the cruise operator to pass along your comments and prevent similar miscommunication in the future. Please know that experiences like this are not common and are far from the norm and we regret that your experience did not reflect this. Thank you once again for your feedback! Stamatis Filippis (Owner-Manager)

Dear Vivian, Thank you for taking the time to post a review for the « One Day Cruise From Athens to 3 Saronic Gulf Islands », since this is the only way to improve our services and understand any possible issues. ​We are really glad that you enjoyed the cruise and you had such a beautiful day. We hope to welcome you soon on another tour in our country! Stamatis Filippis (Owner/Manager)

​Dear Maria, Thank you for taking the time to post a review for the « One Day Cruise From Athens to 3 Saronic Gulf Islands», since this is the only way to improve our services and understand any possible issues. All reviews are well accepted, whether they are positive or constructive. In this specific case allow us to raise our objections. First of all It is clearly stated, in our product page, that the cruise doesn’t include a guided tour. Secondly the times for departure and return are shared ahead of time so that everyone knows when to expect the boat to start and finish. We try to make all the details as clear as possible to avoid any confusion. Regarding the part of considering boring the boat ride, we totally understand that not everyone’s style is the same, but this is the only way to experience the 3 islands of the Saronic gulf in one day which is not possible with the regular ferry connections. Last but not least we strongly recommend for everyone to thoroughly read the product's page description and details before booking excursions, in order to fit their preferences better. Stamatis Filippis (Owner/Manager)

Dear Mr.Candace Pless, Thank you for taking the time to post a review for the One Day Cruise From Athens to 3 Saronic Gulf Islands, since this is the only way to improve our services. ​We are glad that you enjoyed the cruise and the staff was really helpful. The panoramic Tour of Aegina is an optional tour, and as all optional tours might happen to not take place due to the lack of people participating. We hope to see you again in one of your future trips in Greece. Stamatis Filippis (Owner/Manager)

Dear Traveler618645, ​​Thank you for sharing your feedback with us! We’re sorry to hear that the format of this cruise was something that did not meet your personal preferences. We understand that there are various travelling experiences and it is not possible that all of them can be suitable in the same way, by all travellers. However this doesn't undermine the general quality of the product. This itinerary has been enjoyed by travelers for over 40 years, as the unique way to combine the three beautiful nearby Athens islands in one day. There is only one company which operates this specific cruise and all tour operators and travel agents - like us and others - we make bookings for this product, properly because in more than 40 years almost all travellers are happy with it. In order to provide guests flexibility in exploring each destination, the operating naval company provides optional guided tours, allowing travellers to experience each island at their own pace. Whether each traveller decides to join said optional tours, varies across all participants. Last but not least, we would most importantly like to note that the comments regarding the guided tours and the beverages not being included, are explicitly stated on our product page and the relative product description. We appreciate your comments and always strive to ensure clear communication so that each guest knows what to expect. We hope we can offer you on your next visit to our country a travel experience which will be closer to your personal preferences. Stamatis Filippis (Manager/owner)

​Dear SpinifexCollections, We believe your review may not be intended for us and might have been posted in the wrong place, since checking on our booking records we did not find any relative information that could lead to your booking. If you would like to clarify your experience, please provide us with your Booking Number. In any case we shall respond to your review as intended. Please note that this is a cruise organized and operated by a specific Naval Company and re-sold by various agencies present on Viator. The cruise is designed to include visits to three islands in one full-day excursion, offering more than just a visit to a single island. This means that time on each island is limited, as a significant portion of the day is spent traveling by boat (this is explicitly stated on our product page). We also recognize that the amount of time considered «enough» can vary from traveler to traveler. Finally, regarding your other comments, we would like to address them as follows : • A traditional Folklore dance was performed, as with every departure of this cruise. We understand that you may have missed it, but it was indeed part of the experience. • As for the comment about the lack of guidance, it is clearly mentioned that this is not a guided tour. • Regarding concerns about staff friendliness, communication barriers, and cleanliness, we have not received such feedback previously, and we assume it may have been an «unlucky» day for the staff or crew. Stamatis Filippis (Owner/Manager)

Dear Mr Stephan, Thank you for taking the time to post a review for the One Day Cruise From Athens to 3 Saronic Gulf Islands, since this is the only way to improve our services. ​We are glad that you enjoyed the cruise and the staff was really helpful. We hope to see you again in one of your future trips in Greece. Stamatis Filippis (Owner/Manager)

Dear Andre, Thank you for taking the time to post a review for One Day Cruise From Athens to 3 Saronic Gulf Islands, since this is the only way to improve our services. We are glad that you enjoyed the cruise, the islands and the food as well! We hope to see you again in one of your future trips in Greece. Stamatis Filippis (Owner/Manager)

Dear Niki, First of all we would like to thank you for taking the time to share your wonderful experience with us. We accept any kind of feedback since it is a great opportunity for us to improve our services where they are lacking. With that being said, we are also delighted to hear the cruise being to your liking in general. At this point we would like to pinpoint that the One Day Cruise is mostly suitable for travellers who want to achieve a quick but exotic escape from the city and as such it provides a «superficial touch» of these islands. We definitely understand the importance of having the necessary time to explore the culture and beauty these islands may unveil so we recommend to visit them individually at some point in the future. We truly appreciate your kind words and are delighted that you had such a positive experience. We hope to welcome you back on board soon for another fantastic journey! Stamatis Filippis (Owner/Manager)