グラナダのアルハンブラ宮殿チケット（音声ガイド付き）

Great experience with Eva! She was very helpfull. One of the best days.

The title makes this seem like a all inclusive Alhambra ticket, especially that it’s that expensive, turns out it doesn’t include the Nasrid palaces although the images show little the palaces on the main page, basically the reason we were in Granada and ended up paying 70€, 600% for a 12€ ticket… I guess they artificially bump up the price to misuse people’s desperation.

Map of place to pick up tickets needs to be enlarged and more clear with all street names shown

Bad audio guide and the Alhambra was poorly indicated what was what. You have to hurry with a guide, nothing is indicated what building is, large groups are displacing everything! Keep showing your access ticket and passport, no, we tell you.

We had planned to tour the Alhambra for two months and bought the tickets much in advance. It was the only reason we were going to Granada from the US. When we arrived at Granada, the day we arrived TripAdvisor sent us an email saying the tour operator canceled the tour. No explanation. People we’ve talked with say many times Viator oversells tours. This is outrage. Viator then on the website offered an alternative Alhambra tour for 5 (FIVE) yes 5 times the original price. We are saddened and disappointed and disgusted .

We assumed we would be picking up the tickets from near the entrance of the Alhambra, so we got a taxi, but it's actually in the town and is about a 30-40 walk uphill then (they will tell you it's 15 minutes, but the route is unclear, and not well signposted. We saw many other tourists also looking lost and trying to find the correct route on their phone maps) The audio guide is a QR code you scan and listen to on your phone rather than an audio headset you borrow, and the route is not clear, so there's no real flow to how you follow it round. To be fair, all of this is loosely explained when you buy the tickets, but I thought it was worth being explicit in this review so other people don't feel disappointed. Having said all that, Alhambra is beautiful and worth the visit. But don't expect this audio guide to be much use - do all your own research and plan your route, we missed a lot and I felt I was staring at my phone for much of it.

It is regrettable to sell an incomplete service. The Alcazaba was closed and did not reopen until 09/23. They knew it, but kept silent, even when picking up the tickets at Play Granada. Avoid if you are looking for honesty.

Great experience, loved the tour, Fernando was very we helpful

An impressive place to visit. There could be more signs as you visit the various locations.

Perfect service from Eva, she helped us very quickly