Well organised, friendly, good value double up tour.
We had a great day that was guided by Laura. She was very personable and pointed out so many places of interest. She added in lots of anecdotes. We were in a small open air van and we really enjoyed that aspect of the tour. Hop on hop off tours are too onerous for me as I have some mobility issues. We did stop and get out at the Golden Gate Bridge and the Palace of fine arts. Lovely short stops! The pick up arrangements were clear and we were let out at the ferry landing for the Alcatraz ferry. Not everyone did that part of the tour but we were glad we did. Once at Alcatraz you get an audio set and it’s great. An added bonus for me was that a little trolley was available for anyone with mobility issues to take me up to the top to start the cell tour. It’s a steep climb.
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invinciples04
September 22, 2026
Unmissable great value trip.
An unmissable tour if you travel to San Francisco. Do this great tour early on your trip and it will tick off many must see places including Lombard Street.
事業者からの返答
Thank you for the fantastic review! We’re so glad your Dylan’s Tours experience felt like such great value and gave you an easy introduction to San Francisco early in your trip. Seeing highlights like Lombard Street at the beginning of a visit is a great way to get familiar with the city and make the most of the days ahead. We really appreciate the recommendation!
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Cathy_T
September 15, 2026
This was an awesome tour…...
This was an awesome tour… well worth the money. Our tour guide, Patrick (not the rock & roll one) was absolutely fantastic. He lives in the area & told us great information. I would recommend this tour to anyone coming to this area to see many San Francisco attractions.
事業者からの返答
Thank you for the great review! We’re so glad Patrick made your Dylan’s Tours experience informative, enjoyable, and well worth it. His local knowledge adds a lot to the San Francisco city tour and helps guests get more out of the sights along the way. We’ll be sure to share your kind words with Patrick, and we really appreciate the recommendation.
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Explore655583
September 13, 2026
JUST DO IT!
This was a great experience. Laura was our guide. She was friendly and knowledgeable. Did little fun trivia along the way and gave out stickers and snacks. I would definitely do this again
事業者からの返答
Thank you for the great review! We’re so glad Laura made your Dylan’s Tours experience fun, friendly, and informative, with a little trivia, stickers, and snacks along the way. It’s great to hear the tour felt memorable enough that you’d do it again. We’ll be sure to share your kind words with Laura, and we really appreciate the recommendation!
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Asuncion_G
September 12, 2026
The van tour...
The van tour was splendid, but Viator needs to facilitate the transfer of this tour to the Alcatraz ferry and provide better directions, mainly for foreigners. We felt like we were left 'stranded', with a 'You have already been sent everything via WhatsApp'. Finally, all the steps for Alcatraz were on our own and the self-guided tour. Indeed, the tickets without a schedule (a barcode, somewhat confusing), had been sent to us.
事業者からの返答
Thank you for sharing your feedback. We’re delighted that you had a great time on the van tour and enjoyed that part of your experience.
We’re sorry the transition to the Alcatraz ferry felt confusing. Alcatraz is a self-guided experience, and guests make their own way to the ferry after the guided portion of the tour. Although the tickets and instructions were sent through WhatsApp, we understand that the process should have been explained more clearly.
Communication through Viator can sometimes be limited because all guest information and messages must pass through their system. This is one reason we always recommend booking directly with Dylan’s Tours whenever possible—it allows our team to communicate with guests more easily and provide clearer, more personalized assistance before the tour.
We appreciate your comments and will use them to make our Alcatraz instructions even clearer, especially for international visitors.
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cw900
September 7, 2026
Great day in San Francisco with Dylan's Tours and guide Trevor.
We had a great tour with Trevor from Dylan's Tours. He is an excellent guide and life-long San Franciscan who clearly loves his city. Meeting instructions were clear and easy to follow. We were lucky to have spectacular weather all day so, the temperature and sights were perfect. The tour bus was very comfortable and afforded excellent viewing regardless of where you sat. Blankets, water, and snacks were available and freely offered. Had time for a couple brief stops to get out and explore Fort Point National Historic Site directly under Golden Gate bridge and get some fantastic scenes and photos, as well as at the beautiful Palace of Fine Arts. The Alcatraz tour was a separate self-guided tour at the end, with the ferry QR code provided with the tour package. Plenty of time for lunch before the scheduled ferry departure. The only disappointment was we were not able to drive down Lombard street due to the length of the bus, but did pause to get some views of it. All in all, very happy with the choice of trip and the guide specifically. Thank you!
事業者からの返答
Thank you for the thoughtful review! We’re so glad Trevor made your Dylan’s Tours experience comfortable, informative, and memorable, especially with the stops at Fort Point, the Palace of Fine Arts, and Alcatraz. It’s great to hear the day felt well organized and gave you plenty of opportunities to enjoy the sights along the way. We’ll be sure to share your kind words with Trevor, and we truly appreciate the recommendation.
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Ellen_P
September 6, 2026
Fabulous! A must do in San Francisco!
Patrick was so knowledgeable! Learned so much and being in the open air van was a blast! We learned a lot and it gave us plenty of time for pictures and viewing!
事業者からの返答
Hi Ellen, thank you for the amazing review and will sure to let Patrick about feedback. We were so happy that you had a great time with Dylan's Tours. Looking forward to have you tour us again on your next adventure!
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Flyer42567091594
August 14, 2026
Fun in San Francisco
The guide, Trevor did a great job. He was very knowledgeable and was having a good time doing his job, which made it fun for the rest of us.
事業者からの返答
Hi there! Thank you for your kind review and we are very delightful to know that Trevor made your tour fun and enjoyable. We are hoping to welcome you back for your next adventure and book directly with Dylan's Tours!
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Flyer46382480091
August 13, 2026
Late
We were asked to meet at the meeting place 15 minutes prior to the time. We waited for 1:15 minutes.
事業者からの返答
Thanks for booking with us through Viator. We sincerely apologize for the delay you experienced. We pride ourselves on being punctual, so this was not the level of service we expect from ourselves. Unfortunately, we had a last-minute driver call out sick and had to make an unexpected driver change. We understand how frustrating the wait must have been and truly apologize for the inconvenience. We hope that once the tour got underway, you still had a great experience with us.
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Cregg_M
August 13, 2026
This was a great way to...
This was a great way to see the city and experience San Francisco! Our tour guide, Laura, was awesome. She did a fantastic job!!! Highly recommend her and this tour!!!
事業者からの返答
Hi Cregg! We’re so happy Laura gave you an awesome introduction to San Francisco! Thank you for recommending Dylan’s Tours we’d love to welcome you back with 10% off your next direct booking! use code MARY10 to redeem!
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