I expected to be exhausted, but the route was planned well with enough breaks along the way. It was a long ride, though, so you'll enjoy it most if you're comfortable on a jet ski.
事業者からの返答
Thank you for sharing your experience. We’re glad the planned breaks made the longer jet ski route enjoyable. Your perspective on the length of the ride is helpful for other travelers considering the trip.
Oh-Hoo
X
X9865AEshirleys
July 7, 2025 · via Tripadvisor
Not recommended
The group was composed of some disruptive members and went very fast for our crew. The guide responded to the disruptive members of the group while neglecting us. We had to stop the tour early and we were not offered any refund or other measure of compensation. This is not a recommended tour
事業者からの返答
Thank you for taking the time to share your feedback on our 4 Hours Jet Ski Experience Hopping To 6 Islands in Phuket.
We sincerely regret to learn that your experience did not meet expectations, particularly regarding group management and the attention you received from the guide. Please accept our apologies for the inconvenience this caused.
We have noted your comments and will work closely with our partner to address these concerns and improve the quality of service. Your feedback is invaluable, and we hope to restore your confidence in our services in the future.
Best Regards,
Oh-Hoo Team
C
Corey M
May 17, 2025 · via Tripadvisor
Awesome day out
Amazing! Definately reccomend doing this when visiting thailand. Full speed out on the indian ocean, amazing views, & the water is clean, blue! & warm like a heated pool back home
事業者からの返答
Thank you for sharing your enthusiastic review. We’re thrilled to hear that you had an amazing experience and enjoyed the full speed adventure overall.
Your recommendation means a lot, and we hope to welcome you back for another thrilling and memorable adventure in Thailand.
Best Regards,
Tawan
Oh-Hoo Team
J
Journey34194487210
April 19, 2025 · via Tripadvisor
Jet ski, no thanks !!!
Very poor communication from the start to the finish. Poor instructions on how to drive the jet ski, didn't explain when to throttle up or throttle down depending on the sea conditions. Instructor took off very fast from the start and was out of sight within minutes, leaving us essentially on our own in very choppy sea water. Stopped at the islands but wasn't informed of how long we'd be there for or what we should do. Felt quite scared on the jet ski as we were essentially left to our own initiative out there. Very disappointing experience that we had been so much looking forward to😔
事業者からの返答
Dear Valued Customer,
Thank you for sharing your experience with us, and we’re truly sorry to hear that the tour did not meet your expectations.
Your safety and enjoyment are our top priorities, and we deeply regret that you felt unsupported and unsafe during the jet ski activity. Clear communication and thorough instructions—especially in an open-sea environment—are essential, and we sincerely apologize if our guide failed to provide the proper guidance and support throughout the tour.
We also acknowledge your concern about the lack of information at each stop, and we understand how unsettling it must have felt to be left unsure of what to do or how long you'd be there. Your feedback has been forwarded to the operating team to ensure better briefing, supervision, and care for all future guests.
We truly appreciate you taking the time to let us know, and we hope to have the opportunity to give you a much better experience in the future.
Kind regards,
Oh-Hoo Travel
M
Marilyn_S
January 31, 2025 · via Viator
Great ride - unorganized schedulers
The ride was extremely fun! We had choppy waves, so was a little more exertion than we had expected. But still a blast. Our jet ski guides were fantastic. They kept us together and safe. They did a good job explaining and describing the islands that we passed by and stopped For refreshments. However, our trip was scheduled to begin at noon and the organization of the staff who gathered the groups and gave our lifejackets out was extremely lacking. They kept telling us our time was coming up soon and two hours later, we finally were told to get lifejackets. By this time, three other groups of jet skiers had gone by us, gotten their lifejackets and got out on the water. Had we gone out when we were supposed to, the weather would’ve been a little warmer we would’ve avoided a storm and the water would have been a little less choppy. The group organizing the teams to go out on the water needs to pay better attention to their customers
事業者からの返答
Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you found the jet ski ride extremely fun and that, despite the choppy waves, you still had a great experience.
At the same time, we sincerely apologize for the delay and lack of organization before departure. We fully understand how frustrating it must have been to wait well beyond the scheduled start time, especially when this affected the weather conditions and overall comfort of your ride. Your comments regarding group coordination and communication are very important to us, and we will address this with our team to ensure better attention and smoother organization for future guests.
Thank you again for your honest and constructive feedback. We truly appreciate it and hope to have the opportunity to welcome you again for an even better experience next time.
Best Regards,
Oh-Hoo Team
S
Samantha_S
January 26, 2025 · via Viator
Extremely Delayed with no communication
While the actual guide was fantastic and the experience was awesome it was an extremely frustrating day. Booked for noon - extremely low communication from the office and didn’t even start on the adventure until 2. If you’re on a cruise or booked a dinner it will be late.
1人が参考になったと回答
事業者からの返答
Dear Valued Customer,
Thank you for your review. We’re delighted to hear that you enjoyed the guide and the overall experience, but we sincerely apologize for the frustrating delays and lack of communication before the start of your adventure.
We understand how important timing is, especially when you have other plans afterward. Your feedback is valuable, and we will address these concerns with our team to improve communication and scheduling for future guests.
We appreciate you sharing your experience and will use your insights to enhance our service. If there’s anything we can do to assist you further, please feel free to reach out.
Best regards,
Oh Hoo Travel
B
bekchillin
November 2, 2024 · via Tripadvisor
Pick-up time, driver, check in staff, the tour itself & how things were conducted
This was a different company from the same tour from last year even though I selected the same tour. I think that there are many different companies when you select this specific tour. I with I could of kept the company from last year.
The tour leader was great, everything else was the opposite. I do not care to even relive it. I just did not like the way this years company conducted this tour.
事業者からの返答
Dear valued customer,
Thank you for sharing your feedback. We're truly sorry to hear that your experience this year did not meet your expectations, especially after having a positive experience with the same tour last year. We understand your frustration regarding the changes in tour operators and will carefully review this with our partners to ensure greater consistency and quality. Your comments are important to us, and we appreciate you bringing this to our attention. We hope to provide you with a better experience in the future.
Best regards,
Oh-Hoo Team
J
johnwQ1669ND
January 27, 2024 · via Tripadvisor
Awesome Jet ski experience
So much fun riding to all the different islands, from monkeys jumping on our jet ski to an amazing lunch at Naka island. Our tour guide Mike was an absolute legend, even taking us out after he had been stung by a sting ray on his foot. Like most of the Thai people, he was such a nice person.
B
Beth_M
January 25, 2024 · via Viator
Jet Skiing around Phuket- great
Fantastic tour experience. Oh - Hoo was great arranging and communicating to us. At the jet ski place, Ausmin Lekdang and his crew were wonderful- cared about all the group and sent us our pictures for memories. A most try!
3人が参考になったと回答
J
jilp851
January 5, 2024 · via Tripadvisor
One of a kind experience
Tour guides were friendly and helpful and want to make sure you’ve got the best experience possible
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