First of all: the rafting was fun. For an extra fee, you can also do 9km instead of 7km. There are not too many safety instructions, the helmets are… okayish? and the safety wears don’t have anything to keep your head over water (also nearly everyone did not wear them properly and no one cared). Two guides steer you and do all the paddling, you can just relax, hold tight and enjoy the ride. Also, the food was good and the waterfall is nice.
BUT: Check first how far the ride is from your place. Then, add about 4h of additional ride to pick up other customers. Add over one and a half hours waiting, alone, with nothing to do because everyone else has some kind of elephant riding or ATV? I had 20min for Monkey cave and the temple (which are both worthwhile to see) instead of 1h as indicated in the itinerary, also, we did this last instead of first (while everyone suggests seeing the monkey in the morning). Finally, FORGET the flying fox and ATV or Jungle hike. Does not exist, description is not up to date, I should please complain with the Viator support. Because of the missing parts, I asked for a partial refund, but it was denied. Please consider this before booking!
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I4257AElukes
September 18, 2026 · via Tripadvisor
Great day with good variety
Friendly and organised guides, fun activities and great sights !
事業者からの返答
Thank you for your kind feedback! We’re glad you enjoyed the activities and scenery, and appreciated the friendly, organised guides.
Oh-Hoo
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C4011UGdarrenw
March 30, 2026 · via Tripadvisor
The lunch was really good. They were also very organised getting people back onto the right buses home that afternoon.
The female Instructor was really funny, she showed everyone how to sit in the raft,
put your feet in the foot straps, hold on to the rope and then scream.
事業者からの返答
Thank you so much for your lovely review. We’re so glad to hear you enjoyed the experience and had fun with our instructor. It’s great to know her sense of humor helped make the adventure even more memorable while still guiding everyone clearly and safely.
We truly appreciate you sharing your experience, and we hope to welcome you back again for more fun in the future.
Best Regards,
Oh-Hoo Team
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Mike_D
February 28, 2026 · via Viator
Drought has effected activity.
Do not do this activity until the rain starts, drought has effected the ride tremendously had to hop up and down on raft to get over rapids. Director was very deceptive about the last 2 kilometers being the funniest it was the worst.
事業者からの返答
Thank you for taking the time to share your feedback. We truly appreciate your honesty. We are very sorry to hear that your experience did not meet your expectations.
Weather conditions, particularly during periods of drought, can sometimes affect water levels and the overall rafting experience. Safety is always our highest priority, and in lower water conditions the activity can feel different from what guests may expect during the rainy season.
We also sincerely apologize if there was any misunderstanding regarding the final section of the route. Our team’s intention is always to provide accurate information and ensure guests feel fully informed. We will review your comments carefully with our director and guides to ensure clearer communication in the future.
Your feedback is very valuable to us, and it helps us continue improving our service. We hope we may have the opportunity to welcome you again under better conditions.
Best Regards,
Oh-Hoo Team
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Trevor_M
January 11, 2026 · via Viator
Wet and wild
Great day out . All staff are really friendly which made the day fun . A 6 out of ten for adrenalin rush
事業者からの返答
Thank you for sharing your experience. We’re delighted to hear that you had a great day and enjoyed the friendly and fun atmosphere created by our team.
We also appreciate your honest feedback like this helps us continue to improve our experiences for future guests. We hope to welcome you back for another exciting adventure soon.
Best Regards,
Oh-Hoo Team
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Fearless03040586880
December 12, 2025 · via Tripadvisor
Prepare to get wet!
Great experience and the staff were excellent. The lunch provided was pretty standard stuff but went down well. Would not hesitate to recommend.
事業者からの返答
Thank you for your kind review. We’re happy to hear you had a great experience and that our staff made a positive impression. We appreciate your feedback and we hope to see you again soon.
Best regards,
Tawan
Oh-hoo Team
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768saudj
November 21, 2025 · via Tripadvisor
Amazing
It’s was a pleasure adventure we enjoyed. The team was amazing and serving us well. Beautiful places that we visited with loved.
事業者からの返答
Thank you for sharing your experience We’re thrilled you enjoyed the adventure. We appreciate your comments and we hope to welcome you again on another memorable .
Best Regards,
Tawan
Oh-Hoo Team
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Carmen_E
June 10, 2025 · via Viator
Absolutely amazing experience!
The rafting was thrilling, well-organized and the staff were super friendly and professional, everything ran smoothly
事業者からの返答
Thank you for sharing your feedback. We’re thrilled to hear that you enjoyed the rafting adventure and that our team made the experience smooth. Your kind words mean a lot, and we hope to welcome you back for another exciting day soon.
Best Regards,
Tawan
Oh-Hoo Team
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Trek21286887652
May 1, 2025 · via Tripadvisor
Amazing adventure
It was super fun. Thank you John and Tim for the entertainment. The food is good and generous. Take 7km is better because the river is really fast.
事業者からの返答
Thank you for sharing your kind review. We are delighted to hear that you had a super fun experience and enjoyed the entertainment provided by John and Tim.
Your feedback means a lot to us, and we hope to welcome you again for another exciting adventure.
Best Regards,
Oh-Hoo Team
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darleneStacey
April 23, 2025 · via Tripadvisor
OMG Not worth your time
Main thing, the tour description says 7-8 hours with White Water rafting, ATV, and jungle trek with flying foxes (never did see a flying fox and no one mentioned it) and waterfall with swimming, ATVS, Monkey cave, Temple, etc. and it was 11 hours.
We spent 1.5 hours picking up other guests (cool, it's a group tour), finally picked up our "guide" (the girl who checked us in was a JR Guide in Training and slept open mouthed the whole drive), and then 10 min later stopped to pick up our snack bags. The snack bags looked good... until we realized that all the snacks were expired. Nice. Drove another 90 minutes to get to the Elephant Rides for the other people in the tour. The "guide" didn't say a word during the drive. She sat in the front with the driver, and the jr guide continued her nap. Didn't talk about the area, points of interest, nothing.
Finally got there, and I have to tell everyone that Elephant riding is NOT ethical, and these poor elephants looked miserable. We were told that the elephant riding and ATVs would not be included in our tour (not sad about no elephant rides) so we would have to just wait around 30-45 minutes for each while the rest of the tour did them. Ummm, what?! So we waited 45 minutes until we could get ready for the rafting and were told we can go check out the "waterfall". The "jungle trek" is a literal 2 minute walk and the waterfall is a splash of water down a few rocks, and the pool at the bottom is not where you would swim and frolic. At all. Then we got our helmets and life jackets on, piled into the back of a truck, and then drove another 10 minutes to wait 25 minutes for the boats to be brought out, set up, etc. NOTHING was done ahead of time. There were other tours there also, so 15-ish rafts and about 70- 80 people milling about.
When we (finally) got the rafting underway, it was surprisingly fun. They open a dam to flood the river and the rapids were a lot of fun, the boat guides were funny and joking around, splashing everyone, turning it into bumper boats... not sure if it was safe, but it sure was fun. But it was 45 minutes (not the hour they advertise) and then we had to pile into the back of another truck and drive another 10 minutes back again. We had a decent buffet lunch, and then piled into our van to head to ATVing (30 min drive). The tour guides were eating when we arrived, so we had to wait around for 15-20 minutes for them to finish and get organized. Our guide actually did get us on an ATV when we showed her the tour description had that included, and it was... fine. Rode around a few tracks, slowly falling the tour leader, not really challenging or seeing any really scenery in the countryside, so that was disappointing. Just a few rutted paths through some trees off the side of the road, not ATVing THROUGH THE JUNGLE. It was... 20 minutes maybe? We then drove another 30-45 minutes to the Monkey Temple and Monkey cave (they are side by side at the same site). Our "guide" told us when to be back to the van (30 minutes), pointed out the toilets, and that was it. Didn't guide us through the area or talk about the history of the area, the temple, etc. So we toured the small market there, you can buy bags of corn and bananas to feed the monkeys, got a fruit smoothie, and then walked over to the tree area. The monkeys do come down the mountain face to the trees to take the food from your hands, so if you like monkeys, you can get up close to them... But they ARE wild animals, so don't touch them.
We met back at the van and drove 75 minutes to drop off the "guide" who again sat up front and didn't say a word during the drive while the Jr guide slept. Then the Jr guide hopped into the front, and we drove another 90+ minutes to drop off the other people and get back to our hotel. So we got picked up at 7:15am, dropped off at 6:15pm. 11 hours, with 3 hours of "Fun" including lunch, 8 hours were spent driving/waiting around. It was disappointing, and honestly not worth using a FULL day of your vacation to hang out in a van or waiting around for the other people to do activities, or for the activity to get organized and get going. Super disappointed.
事業者からの返答
Thank you for sharing your detailed feedback about the 7km White Water Rafting Adventure Tour. We sincerely apologize for the experience not meeting your expectations. Your comments are invaluable and will help us improve our services and partner selections to ensure better experiences for all our customers. We truly appreciate your time in helping us grow and hope to have the opportunity to serve you better in the future.
Best regards,
Oh-Hoo Team