Absolutely Fabulous Private Tour — Our Favorite Excursion of the Cruise!
Our Bacalar Lagoon excursion was absolutely fabulous and easily one of the highlights of our entire cruise! From beginning to end, the experience felt personal, relaxed, and tailored specifically to our family.
Our tour guide, Yocelyn, was wonderful. We were traveling as a family of six, and one of the things we appreciated most was that this was truly a private tour— it was just our family. Yocelyn was extremely accommodating and allowed us to enjoy the day at our own pace. We weren't particularly interested in spending a lot of time at the Mayan stops and really wanted to maximize our time at the lagoon. She listened to what we wanted and adjusted the itinerary accordingly. That flexibility made such a difference and made the excursion feel like it was designed specifically for us.
We also have to thank Aquino, our driver, and Tony, our captain, who helped make the day so memorable. We initially had a mix-up between ship time and local time, and arrived late. We were afraid we had missed our tour, but the team was incredibly kind and gracious about the situation. We were so thankful that they accommodated us, because we would have missed what ended up being our favorite excursion!
Bacalar itself was breathtaking. The beautiful water and peaceful atmosphere were everything we hoped for and more. We also stopped at a local market where fresh pineapples were purchased, and later Captain Tony cut them up and served them with Tajín. Such a simple touch, but it was absolutely delicious and made the experience feel even more authentic. The fish tacos were fabulous, and the unlimited tequila certainly didn't hurt either! 😂
Another thing we loved was how willing everyone was to help us capture our memories. Yocelyn patiently took as many pictures as we wanted—and trust me, our family wanted plenty of pictures and plenty of poses! 😂 We never felt rushed or like we were inconveniencing anyone.
What made this excursion stand out was the combination of the gorgeous lagoon, great food and drinks, wonderful service, and the freedom that came with having a private tour. Instead of feeling like we were following a rigid schedule with a large group, we were able to focus on what our family actually wanted to experience.
Yocleyn, Aquino, and Tony truly gave our family a day we will remember for years to come. If you're visiting Costa Maya and considering an excursion to Bacalar Lagoon, we highly recommend this experience. We would absolutely do it again!
⭐️⭐️⭐️⭐️⭐️ Five stars from our entire family!
Y
ysegura514
September 28, 2026
Fun and relaxing and delicious tacos
We had a wonderful time visiting Bacalar Lagoon. Our driver was very hospitable and our captain very informative. The lagoon was beautiful and refreshing. The food we had was delicious. I would definitely recommend to others.
3
3peter38
September 23, 2026
you can see the 7 colors
excellent tour guide, driver, and boat, incredible experience at Bacalar Lagoon, A+ overall!
M
Meg_S
September 9, 2026
⭐⭐⭐⭐⭐ Beautiful Lagoon and Such a Fun Experience!
We had such a fun day on the Bacalar Lagoon 7 Colors excursion! Our guide picked us up near the cruise port, and after about an hour drive, we arrived at the lagoon and boarded a boat.
The water in Bacalar was absolutely beautiful. We visited three different cenotes by boat, and it was really interesting to see how each one had its own unique characteristics. We also stopped in shallow areas where we could get out of the boat, swim, and just hang out in the gorgeous water.
One of my favorite parts was something our guide did for us on the way there. We stopped in Pineapple Town, where he bought us a fresh honey pineapple. Later, while we were swimming, our boat driver cut it up and served it to us right there in the water! It was one of the most delicious pineapples I've ever had. I'm definitely going to be looking for honey pineapples when we get home!
After the boat ride, we had lunch beside another cenote. Lunch included three tacos each. I had the fish tacos and my husband had the chicken, and they were both delicious.
Between the beautiful lagoon, the cenotes, swimming, fresh pineapple in the water, and delicious lunch, this was such a fun and memorable experience. We really enjoyed our day and would definitely recommend this excursion to anyone visiting Costa Maya! 🌴🍍💦
C
Cathy_P
September 6, 2026
An hour drive to Paradise
This boat ride and lagoon is worth the hour drive from the port. The tacos at the authentic restaurant were delicious.
事業者からの返答
Thank you so much for sharing your experience! We’re delighted to hear that the boat ride and lagoon made the drive from the port well worth it. And we’re thrilled that you enjoyed the delicious tacos at our authentic restaurant! 🌮🛥️💙
We hope to welcome you back soon and create another unforgettable experience for you!
A
Audra_L
September 1, 2026
Great day at Bacalar. It was worth it!
The hour + van drive was worth the ride when we arrived Bacalar and saw the amazing water color! The cenotes are incredible. The beef guacamole tacos and passion fruit drink was delicious. Yocelyn and Aquino were great! Thank you for a fantastic day.
事業者からの返答
Thank you so much for sharing your experience! We’re thrilled to hear that the hour-plus van ride was absolutely worth it once you arrived in Bacalar and saw the amazing color of the water. 💙🌴
We’re so happy you enjoyed the incredible cenotes, the beef and guacamole tacos, and the delicious passion fruit drink. Yocelyn and Aquino will be delighted to know they helped make your day so special. 😊
It was a pleasure having you with us and sharing such a fantastic day. We hope to welcome you back to Bacalar for another adventure soon! 🌊✨
D
Denise_S
August 30, 2026
Fun day in all
ride to pontoon was 90 min in A/C Van. Guide and driver was fun and full of energy. Good was good. Pineapple on pontoon was fabulous. Even got to buy me some fresh coconut. Food was delicious and water was beautiful.
事業者からの返答
Thank you so much for sharing your experience! We’re delighted to hear that you enjoyed the 90-minute ride in our air-conditioned van and that our guide and driver made the journey fun and full of energy. 🥥🍍🌊
We’re especially happy that you loved the fresh pineapple on the pontoon, the freshly opened coconut, the delicious food, and, of course, the beautiful water. We love making every experience fun, relaxing, and memorable!
We hope to welcome you back for another adventure soon. Thank you again for choosing us! 😊
F
Francesca_T
August 29, 2026
Really wonderful lowkey...
Really wonderful lowkey experience. Jocelyn was a fantastic tour guide, very knowledgeable and friendly. She told us all about the lagoon and surrounding areas. Sharing fresh pineapple that our guides bought from a local family while swimming in the 7 color lagoon was our favorite part of the experience! The tacos we had at the local restaurant they took us to afterward were delicious too. Would recommend if you’re looking for a low effort, relaxing, and informational tour.
Things to note: no sunscreen at all in the lagoon, and it is an hour long drive from the cruise port to the lagoon.
事業者からの返答
Thank you so much for your wonderful and detailed review! We’re delighted to hear that you enjoyed this relaxing experience and that Jocelyn made your visit so special with her knowledge and friendly personality. 🍍💙 We’re especially happy that sharing fresh pineapple from a local family while swimming in the beautiful 7 Color Lagoon was a highlight of your day! And we’re glad you enjoyed the delicious tacos afterward as well. 🌮
We truly appreciate your recommendation and your helpful notes for future travelers. We hope to have the pleasure of welcoming you again on another unforgettable adventure!
6
69stefanyz
August 26, 2026
Bacalar 7 Lagoons
I loved this experience, especially that we went without worrying about our ship's departure time because they drop us off right on time. The tour was very well explained and the views were incredible😍
事業者からの返答
¡Muchas gracias por compartir su maravillosa experiencia! 😍 Nos alegra muchísimo saber que disfrutaron del tour y, sobre todo, que pudieron relajarse sabiendo que llegarían a su barco a tiempo. Nos encanta saber que disfrutaron de las explicaciones y de las increíbles vistas. ¡Fue un placer tenerlos con nosotros y esperamos volver a recibirlos en una próxima aventura! 💙
A
Ana_K
August 22, 2026
Beautiful water, loved...
Beautiful water, loved learning about all the different cenotes and history of the fresh water lagoon. Enjoyable boat ride with Joseline (sp?), great energy and knowledge. Wish we could have swam longer because we enjoyed being there so much! Pineapple treat was a nice touch. Thank you!
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that our guides were friendly, helpful, and made your experience so much fun.
For us, taking care of our guests goes beyond providing a great excursion—we also understand how important it is for cruise passengers to enjoy their day without worrying about missing the ship.
We’re especially happy to know that you returned to the ship on time and could enjoy your experience with complete peace of mind. Thank you for choosing us to discover Bacalar, and we hope to have the pleasure of welcoming you again on your next visit to Costa Maya!
Warm regards, The Team
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