We have gone 5 days and 4 nights Kenya with this agency and everything perfect! Guide in Spanish super well!! Driver where I knew where everything was. From the first moment very attentive to our doubts. We had a problem with the flight and with the forgotten luggage in a hotel, and they have solved it wonderfully! Highly recommended! The balloon has to go!
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L7875ERgeorgew
February 5, 2021 · via Tripadvisor
Awesome and Adventurous trip
I cannot say enough about Carpat Africa Tours. They were wonderful to work with during the entire planning process. They tailored the perfect safari for us as a family visiting Ol Pajeta,Lake Nakuru, Hells Gate and Masai Mara. Responses from the travel planner were extremely quick and very informative.
Our guide Steve, was very professional, courteous and punctual. He has a wealth of knowledge and made our trip successful with information about Kenya, the reserves and Parks and the many different animals that we had seen. He always wore his mask and sanitized the door locks after every stop we made. The Safari minivan was always clean and was very comfortable.
Due to the COVID-19 situation we had to postpone our trip from early June until November 2020. We rebooked very shortly before our actual travel dates and everything was handled very smoothly.
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Mathu72
January 20, 2021 · via Tripadvisor
A Life Time tour
We cannot say enough great things about our experience in Kenya. From the very first quick response email and detail to our customized trip, to our guide Steve was great, the accommodations at different locations and the amazing parks we visited and the safari car was very comfortable. We felt that we had the most unique unforgettable experience all the way around. We have been on some amazing journeys all the way.
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Rapho1945
December 1, 2020 · via Tripadvisor
Professional Guide, comfortable transport and guide's expert knowledge of wildlife
We traveled with my wife and two children to Masai Mara Game Reserve and there was great consideration for them. The guide was clean and tidy throughout the safari from pick up to drop off. The office team was in constant communication to ensure our comfort. The driver wore a mask at all times. The safari minivan was very comfortable and our Guide Tom was great with expert knowledge of the game reserve and had expert knowledge on the wildlife in Masai Mara game reserve. The tour for the three days was very interesting and we look forward in booking another tour but to a different National Park.
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Mzungu72
September 28, 2020 · via Tripadvisor
A well organized trip
The trip was a friendly without compromising on the quality of the services provided. The tour guide and the staff made us feel very comfortable and ensured that we had a good time. They were extremely helpful and polite. The trip was very well-organized, the rooms were classy and the lodges where we stayed were high class and very comfortable and seeing all the big five was amazing
事業者からの返答
Dear Mzungu,
Thanks so much for your review very well noted and so much appreciated. Your review helps us know the arrears we need need to improve on and this helps us improve future services for our clients.
Your review is very highly appreciated by our company.
Carpat Africa Tours Customer support team.