I thank Sofia for her extreme professionalism and kindness. We chose this tour and, having taken the private option, she even customized it for us.
I bothered her multiple times to adjust the trip, and I never felt any annoyance on her part.
She always responded at any hour with extreme responsiveness.
In any case, we had an unforgettable experience and discovered many magnificent landscapes.
Throughout the stay, Sofia guided us remotely, and if there was the slightest issue, everything was resolved on time.
I recommend the Azotar Travel agency 100%!!
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Jet43283536612
March 28, 2026 · via Tripadvisor
Great experience with Azotar Travel
We had a great experience with Azotar Travel during our trip to Vietnam. We booked tours to Ninh Binh, Ha Long Bay, and Sapa, and everything was very well organized from start to finish.
What really stood out was the personal touch – the team came directly to our Airbnb in Hanoi to discuss the itinerary and make sure everything matched our expectations. Communication was smooth throughout the trip.
All transportation, including taxis and buses, was managed very efficiently, which made the whole journey stress-free. Everything ran on time and we didn’t have to worry about logistics at all.
The tours themselves were well planned and allowed us to see some incredible places. We especially enjoyed the variety between destinations.
The only small suggestion would be for the Sapa – Fansipan tour. It felt a bit short, and we would have loved to have more time there to fully enjoy the experience.
Overall, highly recommended – a reliable and professional agency that makes traveling in Vietnam easy and enjoyable!
Thank you Sofia
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cielito_p
February 16, 2026 · via Viator
Fun and interesting...
Fun and interesting vacation. Experienced different activities, walking, hiking, cycling, cruising, boat/ kayak, cable car , sleeper train/ bus, all in 7 days. Could have spent a bit more time in the places we visited but I guess that gives us a reason to come back. Communication was a bit of an issue as not a lot of locals speak or understand English so had some hiccups about pick ups/ transfers. Was a bit stressful but we survived !
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430loch
January 21, 2026 · via Tripadvisor
Not very organised
The places i visited were beautiful, however the tour guides were amateurs. The tour guide in Sapa forgot to come to the train station to pick me. I waited for 40 minutes then called my hotel staff to help finding him.
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DaveTsui01
November 20, 2025 · via Tripadvisor
Great experience! 8 Days and 7 nights tour from Hanoi!
We had an awesome 8 days and 7 nights trip from Hanoi to Ha Long bay – Hanoi – Binh Binh – Hoa Lu – Trang An – Mua Cave – Sapa – Hanoi! Big thanks to Azotar Travels, especially Sofia who planned and coordinated our tours day by day and step by step. From the airport pick up on day 1 to the airport drop off on day 8, she had everything planned out so well, we were worry free and stress free (other than dealing with the hot weather in Vietnam ). This is not our first multiple day tour in Vietnam (used other tour companies before) but when it comes to planning and following through, Sofia is the best I have seen so far (the support is unreal as well, you can message her anytime with a question, she will get to you right way, okay minutes at night :) ). She updates us with the daily programs/tours in detail (Driver's details, vehicle details, guide details). We went with the deluxe tour option which included 4 star hotels, 5 star cruise and private cabin on the train from Hanoi to Sapa, everything were great! Amira hotel in Hanoi, Sea Coral cruise VIP room at Ha Long Bay, Babeeni hotel in Sapa then back to Amira hotel in Hanoi (Sofia arranged with the Amira hotel so we can leave the 2 large luggage at the hotel when we travelled to Ha Long Bay and Sapa). Had one close call in Hanoi from the hotel to the train station for the overnight train ride to Sapa, it was due to the night market road closures around the hotel on Fri/Sat/Sun, and the arranged driver wasn’t able to get to the hotel, again Sofia did her thing, she was in contact with the hotel front desk staff and they were able to secure a taxi for us and got us to the train station 15 minutes before the train’s departure time! Like I have mentioned above, our tour started in Hanoi, overnight cruise at the Ha Long Bay (Dark & Bright Cave for the kayaking, Trung Trang Cave on Cat Ba Island), Ninh Binh (Hoa Lu Ancient Capital), Trang An (Mua Cave and Lying Dragon Mountain), overnight train from Hanoi (Train street with shops on both side of the train tracks), Sapa (Cat Cat Village, Fansipan Station/Sunworld cable car ride – ticket is extra but it’s worth it). We spent 20 days in Vietnam and went on tours in other cities (HCMC and Da Nang), but Azotar/Sofia is definitely the best for our tour from Hanoi. Highly recommended!
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Lacramioara_S
August 26, 2025 · via Viator
Intense cultural experience
It is an intense experience, that needs focus, but being very well managed online it becomes very enjoyable. Thanks Sofia for constant and real time support! The sites were great, satisfing cultural and envirornmental curiosity of a traveller. The guides in Ninh binh and Cat Cat were kind, informative, had good humor and were very caring in each step. We enjoyed the bycicle ride in Ninh Binh, it is an excellent idea. The bambus boat ride was perfect with a great strong lady. And we succeded to walk the 500 steps, quite a challenge, but what a view! The sleeper train conditions were decent, one has tot take care when booking to pay a supplement for all the cabin. We neglected that but had a very nice young couple as company. Cat Cat rice fields are awesome! Next day we went by cable car to Fansipan, but only at 2900 beacuse was fog. It goes smooth and the view worth the endeavour. Halong bay has a unique rock structure and the cruise was relaxing and the activities well related to the scenary: swimming, kakyaking, bambus boat. Also had a great massage, and enjoyed the cooking class and the meals. The hotel in Hanoi was in Old Quarter, a good place to be, the conditions were good for us, not staying too much inside. Staff was very polite and supportive. Babeeni hotel in Sapa was great and the lady in reception was more than supportive and very nice. The transfer buses were comfortable, specially the ones to and from Halong bay. The one from Sapa was a bit crowded with many luggages from the people that joined, but was manageable.
In summary, the choice of sites is excellent and if one wants to see more in short time this trip is perfect. Sofia from Azotar gives the support that makes the experience comfortable and safe.
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ramona970
March 22, 2025 · via Tripadvisor
Fun Tour, Great Accommodations
Had Sophia of Azotar Travel book my tour of Hanoi/North Vietnam for 7 days. Opted for the higher class hotels and cruise ship. Everything was great - tours were fun, guides were good and the accommodations very nice. Best of all was customer support from Sophia, who checked on me to make sure my transfers were taken cared of and on time. Will definitely use Sophia and Azotar Travel again next time I'm in Vietnam.
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buchananc2024
March 3, 2025 · via Tripadvisor
The service is great
Really satisfied with the service at the company. Especially the enthusiasm and cuteness of the staff. I had a wonderful and memorable vacation in Sapa for 7 days and 6 nights. We participated in the activities of the indigenous people, delicious food. Will introduce to friends, relatives and continue to support Azotar Travel
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Dolores22j
February 22, 2025 · via Tripadvisor
Tour guide was very helpful and accommodating
Our 7 day tour to Sapa, Ha Long, Ninh Binh and Hanoi was wonderfully organized. The tour guide was very helpful and accommodating to get to the end of the itinerary. The food places we visited also served great local food. The local street food, coconut coffee, egg coffee, pho, ice cream with sticky rice were all delicious. Thanks !
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Nicole4125
February 21, 2025 · via Tripadvisor
The itinerary was perfectly arranged!
Fully recommend this tour company for a seamless and worry-free travel experience in Vietnam. From the very beginning, Azotar Travel helped us plan our 7-day trip in Hanoi-Ha Long Bay-Ninh Binh and Sapa. They helped customize our trip according to our convenience and kept in touch throughout. The tour guide, driver, hotels and itinerary were all perfect! We had a wonderful vacation!