I reached out to Crossing Vietnam Tour with a rough plan for a family trip to Vietnam, and Harley took care of the rest.
She responded right away, reviewed our itinerary, suggested a few changes to make it work better, and handled all the hotel and transportation bookings. She also put together a detailed document with everything we needed for the trip.
Once we arrived in Vietnam, everything went smoothly. Every pickup, transfer, and hotel booking was exactly as planned. There were no delays, no surprises, and no issues along the way.
Harley was always available on WhatsApp whenever I had a question, both before and during the trip.
We had an amazing family vacation, and Harley played a huge part in making it stress-free and enjoyable. Thank you, Harley!
C
Coastal18288390101
June 27, 2026 · via Tripadvisor
6D5N Hanoi | Sapa
Did a private tour with this team, and Hana was our contact person through out. My mother and I enjoyed our Sapa trip to cat cat village and Fansipan. Most importantly, Hana ensured our safety and accommodated to our needs during the 6D5N, and even days leading up to our trip. Hana was responsive and ensured we were well taken care of.
T
T4172IDkarolinao
May 19, 2026 · via Tripadvisor
Best ever!
I wholeheartedly recommend this tour operator. Their assistance far exceeded the standard program upon our arrival. Harley's immense help, commitment, professionalism, and patience were invaluable. Thank you, Harley, for the excellent organization, flexibility, and assistance with many issues. I'm sure we'll be back, and I'll definitely ask Harley to help us on our next trip. Everything was as expected, agreed upon, and absolutely professional. I felt cared for and at ease. Best regards to Harley and the entire team we met during our trip, especially our charming guide on the first evening's food tour.
V
Venture19887952659
April 15, 2026 · via Tripadvisor
Perfectly Planned Vietnam Honeymoon with Crossing Vietnam
We had an incredible experience working with Crossing Vietnam to plan our honeymoon. From start to finish, everything was seamless and thoughtfully organized. Our travel agent, Harley, was extremely responsive, easy to work with, and did a great job tailoring the itinerary to exactly what we were looking for.
Every tour guide we worked with—Kane, Leo, Nhu, Nam, Brandon, and Ken—was excellent. They were knowledgeable, friendly, and made each stop feel special and personal. Some highlights of our trip included the unforgettable cruise on Ha Long Bay, hiking in Sapa, and the amazing food tour in Hanoi. Each of these experiences was perfectly arranged and exceeded our expectations.
We were also consistently impressed with the lunches provided during the tours—they were high quality and showcased great local cuisine.
One of the best parts of working with Crossing Vietnam was how easy they made everything. We simply shared where we wanted to go and what kinds of experiences we were interested in, and they handled all the details—accommodations, transportation, and activities.
We would highly recommend Crossing Vietnam to anyone planning a trip. They made our honeymoon truly special and completely stress-free.
D
daviddB3702BN
April 11, 2026 · via Tripadvisor
Fantastic Experience with full Satisfaction
Crossing Vietnam Tour provides an excellent services for tourists who want a truly memorable experience in Vietnam. The staff are attentive and dedicated. As an intelligent travel consultant and tourism expert, Ms. Harvey Pham can design personalized tours tailored to your highest expectations.
Q
Q1919XAlaurenm
March 25, 2026 · via Tripadvisor
Exceptional Experience with Crossing Vietnam Tour
I decided to go explore Vietnam by myself for 2 weeks and I reached out to Crossing Vietnam Tour for help since I didn't know where to start. Harley worked with me to design a custom itinerary starting in Hanoi and ending in Ho Chi Minh and she did a FANTASTIC job. I had the most incredible experience, from the tours she selected, the hotels she booked, to the transportation that was arranged. Harley and everyone I interacted with along the way were very communicative, helpful and super friendly! Everything went off without a single hitch and I cannot thank Harley enough for her hard work and for answering my numerous questions. Highly recommend booking with this group!
D
donnymarkl
March 24, 2026 · via Tripadvisor
The Best Tour Experience in Sapa and Hanoi
Our Sapa and Hanoi Tour was amazing. Food is great! The sceneries and the weather in Sapa! Thanks to our amazing Agent Ms. Harley Pham who guide us from the booking day, to the tour until we got home. She is a very accommodating person, always answers my questions and requests. Also our tour guides Bao and Kane are amazing. Very friendly.
We hope to see Da Nang on our next trip!
Kudos to Crossing Vietnam for giving us the best experience in Vietnam!
Thank yo
V
venkateshhp
January 3, 2026 · via Tripadvisor
Exceptional Service from Crossing Vietnam Tour!
We had an amazing experience with Crossing Vietnam Tour, and we want to extend a huge thank you to Kim for her outstanding service throughout our journey in North Vietnam. From the start, Kim crafted the perfect travel itinerary that matched our interests, pace, and preferences — making every day a highlight of our trip.
What truly set Kim apart was her constant communication and support. She checked in regularly about our whereabouts, made sure we were on track, and handled all arrangements seamlessly. There were absolutely no hiccups during our travels — transfers, accommodations, tours, and experiences were all perfectly coordinated.
Kim’s professionalism, warmth, and attention to detail made us feel supported and cared for every step of the way. We couldn’t have asked for a better guide behind the scenes.
Highly recommended for anyone planning a trip to Vietnam — especially if you want peace of mind and exceptional service! 🇻🇳✨
H
Haha_1985
December 5, 2025 · via Tripadvisor
Amazed with the professionalism and communication
I don’t even know where to begin, because words truly aren’t enough to express the gratitude and joy I felt throughout my visit. I first connected with Crossing Vietnam Tour online, and like many people, I initially had doubts about whether the company was genuine. But everything changed so quickly.
Within just three hours, I was connected with Mary — and within minutes, a WhatsApp group was created. From that moment on, every detail was handled with such care and professionalism. From picking me up at the airport to organizing the next day’s tours, everything was arranged perfectly and always on time.
Mary went above and beyond for me. She even arranged a taxi to help me catch the bus to Sa pa when I woke up late and the bus had already left. That level of support… it truly amazed me.
And the best part? They were always in touch — checking in, making sure I was enjoying every moment of the trip, and always welcoming my feedback with a smile. That constant warmth and attention made the experience even more special. Big shout to all the team, Highly recommend tour operators in Vietname
A
abdulrahmanaU208NF
September 7, 2025 · via Tripadvisor
Harley
The trip was very amazing. I went there with my wife on our honeymoon. The trip was well organized by a wonderful and amazing person named Harley. She was very friendly and answered all my questions that I have. I would like to thanks her very much for this trip. I would also recommend this trip for everybody to enjoy the country of Vitenam.