Communication was great and the tour operator worked closely with us for any concerns. The only issue is the tour would be better with more days as there were multiple long car travel days which unfortunately I didnt review closely prior to the trip. Overall the tour was good, the driver was exceptional. The tour guides were knowledgable but were very intent on having us shop versus guiding.
Hello, Thank you very much for taking the time to share your experience with Padma Holidays. We truly appreciate your kind words about our communication, coordination, and the overall tour. It is wonderful to hear that your driver performed exceptionally well and that you found our guides knowledgeable. At the same time, we sincerely apologize for the aspects of the trip that did not fully meet your expectations. Your feedback is extremely important to us, and we would like to address each point with complete transparency: 🌟 Regarding Long Travel Days We understand that the long drives may have felt tiring and that reviewing the itinerary closely beforehand could have helped. For future trips, we would be more than happy to design a slower-paced itinerary with additional nights at key destinations, ensuring your travel days remain comfortable and relaxed. 🌟 Regarding Tour Guides We are truly sorry if you felt encouraged to shop. While guides often highlight local markets as part of cultural exposure, they must always prioritize sightseeing and provide unbiased narration. We have already forwarded your feedback to our guide management team, and we will reinforce strict guidelines to ensure this does not happen again. 🌟 Thank You for Appreciating Our Driver and Team Your recognition of our communication efforts and your driver’s exceptional service means a lot to us. We will make sure your appreciation is personally conveyed to him. Please know that your feedback directly helps us improve the experience for all future guests. If you are considering another trip in the future—whether a relaxed getaway or a more detailed cultural tour—we would love to plan it for you with an upgraded and fine-tuned itinerary. Thank you once again for choosing Padma Holidays. We sincerely hope to welcome you back with an even better experience. Warm regards, Padma Holidays Team
