This is a tour for Chinese people. With all due love and respect towards them it’s not meant for travellers who speak English only. Do not let the “English tour” misguide you. As Australian travellers we really struggled as one of the only two families that were non Chinese in a bus of 50 Chinese people. Our guide Amy was actually super nice and went out of her way to help us, English was her second language so she really tried her best. She is a fantastic guide and we felt bad for her. They should have put a fluent American guide for this tour in America instead! Furthermore, don’t expect to be guided as you don’t really learn about the place. I would be super careful about booking this tour!
Thank you for your feedback. We truly appreciate your honest comments and your recognition of Amy's efforts—she will be glad to know her dedication was noticed. Regarding the tour language, this tour is listed as an English-language tour, which means we commit to providing English service. That said, as our groups often include guests from various countries, our guides are also prepared to offer multilingual support to accommodate everyone's needs. In this particular case, our guide has been delivering English commentary alongside other languages throughout the trip. We take your feedback seriously and will continue to review how we present our language offerings to ensure clearer expectations for all guests. We wish you all the best and hope to have the opportunity to serve you better in the future.
