After being up bright and early and very much looking forward to the tour our Uber driver took us to completely the wrong address, over a mile away. We tried all the telephone numbers we had to inform the tour we would be late but couldn’t get through. We were very disappointed, when we did get through they were brilliant, they refunded our tour money in full and were very helpful, the next day’s tour was full and we were leaving the day after that
So although a disaster secret food tours Santa Barbara , saved the day and we would definitely recommend them.
事業者からの返答
Thank you both for sharing your experience. We're glad we could help make the situation a little easier for you. Although the timing meant you could not join the tour during your visit, we wanted to make sure you were taken care of, and we are pleased that our team was able to refund your tour in full and assist as much as possible with the limited time you had left in Santa Barbara.
We are especially happy to hear that you would still recommend Secret Food Tours Santa Barbara. We know there are plenty of moving parts when travelling, and it means a lot that you found our team helpful when things did not go according to plan.
Thank you again for your kind words about our customer service. We hope we have the opportunity to welcome you both on a food tour on a future trip!
J
JessicaA1092
June 27, 2026
Great food tour
Great food tour with Thomas, lots of tasty food!
事業者からの返答
Thanks for taking the time to write a review. Discovering the local side of a city often becomes the most rewarding part of a visit, and we're happy you experienced that. We hope to see you again with Secret Food Tours!
T
timbK9036YL
May 19, 2026
Great food in Santa Barbara
A great way to spend a few getting to know Santa Barbara and the local food scene. Thomas was a very good group leader. He led us to some great eats; lobster rolls, chocolate, taco, tri-tip sandwich. He did a great job with my food allergies. Only area lacking was he could’ve been more informed on local history and more details on the local food scene.
事業者からの返答
Thank you for sharing this with us. Hearing that your day became a memorable and overall positive part of your time in the city means a great deal to our team. Secret Food Tours sends our appreciation!
B
boncblack
May 18, 2026
Tasting Great in Santa Barbara
Great way to see Santa Barbara by tasting some great food. Beautiful scenery, beautiful day with great friends. Portions are big, too much by the end of the Tour. Thank you Thomas.
事業者からの返答
We sincerely value your feedback and support. Knowing your day with us became such a positive part of your visit means a great deal to our team. Thank you from Secret Food Tours!
I
ivy_C
May 17, 2026
Great times
We had a great time enjoyed each stop food was tasty and the guide was super helpful. My fav was the tri-tip sandwich my mom's was the lobster roll you can't go wrong either way both are delicious.
事業者からの返答
We loved reading this. Knowing the experience felt comfortable and easy to enjoy from beginning to end is exactly the kind of thing we hope for. We’d love to have you back with Secret Food Tours!
1
174kristineh
May 3, 2026
Great food, not the historian!
The food was great, history tour was lacking. We started at the court house and there was no history discussed. I had to ask questions and most of the time the answer was IDK. Food was great though!
事業者からの返答
Hi Kristine, thank you for sharing your feedback. We appreciate you taking the time to let us know where the experience fell short for you as we continue refining the tour. While we’re glad to hear you enjoyed the food selections, we understand your comments regarding the historical portion and guide commentary throughout the experience.
Our tours are designed to blend local food with stories and cultural insights, so we value hearing when that balance does not fully come across. Guest feedback like yours helps us continue improving the experience for future guests.
We do appreciate you joining us in Santa Barbara and hope to have the opportunity to welcome you again on another tour in the future.
K
Katherine_M
April 9, 2026
Good food, new guide
Food stops were awesome, but may be guide dependent. We had a new guide, and didn't seem to know much about the history, area, or the importance of the restaurants we visited.
事業者からの返答
Thank you for sharing your thoughts following your time with us in the city, Katherine. It is great to hear that the food stops stood out, as a lot of care goes into selecting partners that reflect the local flavor and character of the area.
Regarding the guiding experience, your comments are well noted. Our team continues to support each guide as they grow into the role, especially when it comes to weaving together the history, culture, and the stories behind each stop. Many of our guests often highlight how these elements bring the tour to life, so your feedback is valuable in helping us refine that balance further.
Santa Barbara has a rich culinary and cultural background, and we are always working to ensure that comes through more clearly during the experience. Your perspective helps us continue improving in that direction.
We would love the chance to host you again and provide a more engaging experience next time.
D
Donita_F
March 9, 2026
Delicious Food.
Delicious food choices. Thomas was a great guide. Lots of walking, but we enjoyed seeing Santa Barbara on foot.
事業者からの返答
Your kind review truly made our day. It’s always rewarding when guests enjoy discovering new dishes while hearing the stories behind them from our guides. We’d love to host you again on another Secret Food Tours!
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