スリランカの観光ツアー。 5泊6日間（オールインクルーシブ）

I had a very frustrating experience with Lanka Safe Tours during the enquiry stage, which does not reflect the level of service they claim to offer. From the start, I provided a clear brief, including a list of places we had already visited in Sri Lanka and what we were looking for in this trip. Despite this, Lakshan repeatedly sent itineraries that were irrelevant — either including previously visited locations, focusing on “free and easy” beach time, or suggesting activities we had already declined. It became apparent that my messages were not being properly read. When I highlighted this, I was told that I had requested beach-focused plans, which is incorrect. At one point, I was asked to prepare my own detailed day-by-day itinerary, which defeats the purpose of engaging a tour operator for a customised experience. In an effort to move things forward, I selected destinations directly from their own website and requested a tailored itinerary. Lakshan agreed to prepare it — but then stopped responding entirely. It has now been over 9 days with no update, despite messages being read. There were also two representatives in the chat, yet neither responded. This lack of communication, accountability, and attention to customer requirements is extremely disappointing. It also raises questions about the reliability of the consistently high ratings shown on their website. Overall, a complete waste of time. I would not recommend this company based on my experience.

The tour was excellent. The guide, Prassanna, was great. He was caring. We had a child traveled with us, Prassanna took care of us in all our needs. He is a safe driver. The tour group is reliable. We were able to make our own itenary and the staff was very helpful in thus aspect. We will give 5 star fir Prassanna and to Safe Lanka Travel. We forgot to collect the credit card in Nuwara Eliya in a restaurant, Prassanna got it back with the help of another staff, and handed over back to us quickly!

This was my first time visiting Sri Lanka, and let me tell you I’m in love. I was pleasantly surprised of the country had to offer, I was especially surprised by the amount of greenery everywhere. Truly a beautiful country. Kavishan was my driver/guide during my 5 day stay, and he was amazing. He is very kind, knowledgeable, and most importantly accommodating. He made sure I hit my list of activities in Sri Lanka and helped me prioritize. He went above and beyond so I want to thank him for that! I also want to thank him for being so patient and offering to take some amazing pictures of me since I was traveling solo 🙈. Truly an amazing guide.

This tour was very last minute, and after much deliberation we agreed a tailor made 5 day/4 night expedition from Colombo. Our driver - Viraj - was fantastic! He drive carefully (if that is possible in Sri Lanka) and was very knowledgable. He helped us no end when talking with Sri Lankans, and was friendly without being intrusive. The tour we arranged was nearly perfect - there was a small problem when we arrived at the wrong hotel one day. This However that was quickly solved, and the right hotel was soon found! The only other negative was that we thought the Safari in the National Park was expensive (by Sri Lankan standards). $150 for 2 people, for less than 3 hours, was not in keeping with everything else in this fascinating Country. All in all - a great trip - and Viraj is highly recommended.