Bad transfers, Sol Princioe hotel, you are left without breakfast. Nobody solves you. Room on the terrace going up the last floor with suitcases on the stairs. The arrival passengers fell asleep. Buy Latinos a chip from Spain to call them because they are barred. They don't care about the passengers but they fix transfers, breakfasts, rooms
事業者からの返答
Apreciado cliente P7370,
Gracias por tomarse el tiempo para compartir esta opinión,
Sentimos sinceramente que no quedase enteramente satisfecho con nuestra excursión de 5 días a Marruecos desde Málaga,
Agradecemos sus comentarios, pues nos ayudan a mejorar la experiencia de nuestros pasajeros. Tomamos nota de las incidencias que nos describe y las reportaremos a nuestros proveedores para evitar que se puedan dar a futuro.
Un cordial saludo,
R
RendonOrlandoAntonio
August 5, 2023 · via Tripadvisor
Enjoy and share
Sharing with such a diverse culture: Arab, Spanish and French, history, tradition and culture. To Travelers: A lot of caution, respect, patience and discretion. Live happily with diversity.
D
DelCordon
April 22, 2019 · via Tripadvisor
Disappointing experience
A long projected trip that did not meet my expectations for the Bad Service provided by Mundimaroc Agency, operator of the tour I bought from Julia Travel, and consequently by this wholesaler. I neither recommend nor buy again in upcoming trips.Very large group, accompanying guide omitted in their functions, we do not visit all the places advertised in the tour description.
1人が参考になったと回答
S
Sherpa797092
April 1, 2019 · via Tripadvisor
Five Memorable Days in Morocco
Elena Petronella Padurariu, the Julia Travel agent in Torremolinos, booked our amazing trip to Morocco with MundiMaroc. We enjoyed our five day trek to Casablanca, Marrakesh, Rabat, Meknes and Fez. There was excellent chemistry between our driver, guide and small group of fellow travelers. We were able to see much of the contrasting countryside from our modern and comfortable bus. We were brought to see and experience much of what these distinctive cities had to offer. We could not cross on the ferry back to Spain on our return date because of treacherous wind conditions that closed the port for a few days. Our MundiMaroc guide took us to a hotel in centre town Tangier where were accommodated (food and lodging) at their expense. Meanwhile Elena from Julia Travel communicated twice with us by e-mail to see how she could assist us. We appreciate her thoughtfulness and compassion. The following day MundiMaroc chartered a plane to take us from Tangier to Seville. Upon our arrival at the Seville airport, a MundiMaroc driver was waiting for us and two other passengers to drive us home in Torremolinos. We are still in awe of the consideration that MundiMaroc extended to its customers. Our welfare was more important to them than profit. Thank you so much Belen of MundiMaroc and Elena from Julia Travel for a truly memorable trip.
2人が参考になったと回答
事業者からの返答
Dear Sherpa797092,
Thank you for your excellent review on our tour.
I am delighted to read you had such a wonderful experience in Morocco with our staff.
As a company, we strive to provide the best possible service to our customers and I am thrilled your tour with us was such a success. I will forward your commentaries to our personnel and congratulate them for giving such a good service.
We look forward to welcome you back very soon!
Best regards,
Alex B.
S
Seantice K
December 18, 2018 · via Tripadvisor
Excellent Guide and Excellent Trip!
I went with family and we had an absolutely amazing time! Our tour guide, Sousi, was fantastic! He seamlessly switched back and forth between English and Spanish and made sure that would could all understand as he pointed out sites. During the bus rides Sousi also made sure to tell us about the areas we were passing and local customs. It's a great idea to have water and snacks for the bus but there are also ample stops along the way. The markets would not take euro coins but did take euro bills. The bus rides are a bit long but that should be expected when moving from city to city. Our longest bus ride was from Fez back to Tangier (398 km). A good book made the time go by. This tour does have a lot of walking, often through very narrow streets, so this may not be for someone having difficulties with mobility. The sites were all stunningly gorgeous. We took so many pictures. I highly recommend the optional entertainment, ours was a horse-drawn carriage ride at night through Marrakech then tea at the casba (15 euro) and dinner + belly dancing/local performances in Casablanca (60 euro). We all upgraded to the superior rooms for the tour and were pleased with our accommodations. This was a wonderful tour and I highly recommend it!
1人が参考になったと回答
A
adri1956
December 18, 2018 · via Tripadvisor
Excellent trip, would return again
I wish that many travelers can enjoy Morocco, its natural beauties, its culture, its people, its food, its friendliness, its monuments, a different but very warm country.
You'll be surprised when you visit.
1人が参考になったと回答
B
Bhadrayu T
October 3, 2018 · via Viator
Morocco tour was a disaster as Tour...
<p>Morocco tour was a disaster as Tour guide Abdul will give tour is Spanish first for almost 30-40 minutes and all English speaking tourist passengers will wait and wait for English explanation, Abdul will take his own time to narrate in Spanish, when he will start in English all landmarks are gone and we all will have no clue what he is talking, and English will be done in 5-10 minutes. Even fellow passengers who could speak both Spanish and English told as he was not being fair. Viator should give reasonable credit back to each passengers whose all money went to drain for going thousands of miles away from home to experience Morocco culture and country , spent money for tour but no knowledge what we saw.</p>
2人が参考になったと回答
E
Eduardo_T
July 11, 2018 · via Viator
Too many hours in the road.
1650kms in four days, means 10+hours each day in the road. Four nights, paid for 5* hotels, two of the nights were the same hotel than for who paid less. Both pick up and return took three hours as had to pick up/drop in 15 hotels in different cities!!!!
1人が参考になったと回答
M
micheal l
October 16, 2017 · via Viator
We really enjoyed this trip...
<p>We really enjoyed this trip. However, it would not have been possible without the efforts of our tour guide, Soussi. He did a fantastic job in handling every question we had and addressing all of our needs. We were a little concerned at the start of this tour, as we recently had discovered some bad reviews regarding your hotels on this tour, however Soussi handled all of these and many more issues. He also is very competent with foreign languages.</p>
C
ChrisL
June 4, 2017 · via Viator
This tour has a deceptive...
<p>This tour has a deceptive description and some parts of just downright lies.</p>
<p>The tour is 5 days, but you will be in a bus for 3 and half days of it. No joke. The first and fifth days are 13 hours of travel each. The 3rd day is 12 hours. Day 2 is 5 hours.</p>
<p>Did you want to see Casablanca? Well if your idea of seeing Casablanca is arriving in the middle of the night, eating a hotel dinner, and then leaving at 8 am the next day, then this is the tour for you.</p>
<p>Do you want to see Fez? Well this tour thinks the best way to show you is to take you to five sales pitches in a row and then bus you back to the hotel for lunch at 4 PM...lunch at 4 PM. Let that sink in. Multiple sales pitches are great when you are being starved.</p>
<p>10/10 would not do this tour again. Morocco is a beautiful country and I can't wait to go back, but definitely not with this tour.</p>
<p>They lied with the return time. The travel voucher says 6. When we left they told us 7:30. We actually arrived at 8:15. Many people in our group had to book new trains/flights/hotels etc. Yet, the tour company would never even apologize.</p>