What a fantastic experience this was. I went with 2 friends and we had a fantastic time. The lady who advised us about which trip to take was very friendly and helpful.
The crew on the boat were knowledgeable whilst giving us tour information. Once we got up to speed it was amazing and exhilarating. Best 45 minutes of my life. Definitely something worth doing if you're in London.
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Z9627WMaliced
October 4, 2026 · via Tripadvisor
100% Recommend
This is the third time I've booked one of these. Always fun and my friend loved it. You get the tourist chat and then fun music when you go fast! Our host was very friendly, cracking jokes and everyone had a great time.
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glowingflo
September 11, 2026 · via Tripadvisor
Fantastic experience
I highly recommend this experience - it was fantastic and we all had a great time. Ed did a very enjoyable presentation.
事業者からの返答
Thank you so much for the recommendation. We’re delighted to hear you all had such a fantastic time, and Ed will be thrilled to know his presentation made the experience even more enjoyable.
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276enriquep
August 30, 2026 · via Tripadvisor
Exciting boat trip
Great trip, really nice experience. Safe and exciting!
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DanSam13
August 25, 2026 · via Tripadvisor
A birthday to remember!
I booked the Thames RIB experience as a birthday surprise for my partner, and it exceeded all expectations! There were 9 of us in total, and every single one of us had an amazing time from start to finish. Nathan was an excellent skipper, delivering plenty of thrills while keeping everything professional and safe. Justin was a brilliant guide, full of interesting facts and great banter that had us all laughing. Everyone in our group loved it, and it's all we talked about afterwards. The combination of sightseeing, speed, and fun made for a truly memorable experience. It was the highlight of our weekend and a birthday we'll never forget. Highly recommend to anyone visiting London or looking for a unique celebration activity!
事業者からの返答
Thank you for sharing such a wonderful review. We’re delighted that your partner’s birthday surprise turned into an unforgettable experience for your entire group. Nathan’s skill on the water and Justin’s engaging commentary are a combination we’re very proud of, and your feedback means a great deal to the team. We’re so pleased the trip became the highlight of your weekend. We truly appreciate the recommendation and hope to welcome you back in the future.
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M7282JCaudreyl
August 13, 2026 · via Tripadvisor
Disappointed
very expensive activity ... And at the moment of going... Phone call to cancel and offer me something else cheaper and especially much further away .... Very disappointed
事業者からの返答
We are very sorry that the alternative trip time & location was not suitable. The experience offered was of lower cost, but you would have received a refund of the difference. We were aware of your concern regarding this but were finding it hard to convey and reassure you as we do not have any French speakers on the team. We are truly sorry it didn't work out this time.
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V5413YMheatherw
August 6, 2026 · via Tripadvisor
Highly recommend! Great fun
We had an amazing trip yesterday. It was the highlight of our London trip for me, my partner and our ten year old daughter. Ed and Akira made the trip on the boat really special, we loved Akira’s historical facts and chat and then Ed kicked it up a gear and span us round the Thames at full speed. We felt safe and excited all at the same time. Thanks to Kai on land for fitting us with our life jackets as well. Highly recommend this trip
事業者からの返答
We’re delighted to hear the trip was a highlight for your family and that Akira’s commentary and Ed’s time at the helm made it feel so special. It’s great to know you felt both safe and excited throughout, and we’ll pass your thanks on to Kai as well. We really appreciate the recommendation and hope to welcome you back again.
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Isis_D
August 5, 2026 · via Viator
Disappointing customer service
We were excited to take this tour on our one day in London. Unfortunately my 8 year old daughter got sick with upset stomach and vomiting. I messaged the tour operator and never received a direct reply. I called Viator who was not helpful. Later I received and email from Viator stating that the tour company is asking for proof in order to provide a refund, such as a hospital note or DEATH CERTIFICATE. Well, the latter fortunately did not apply, and I had no intention of taking my daughter to the hospital with a stomach bug, but I also couldn’t put her on a speed boat for the tour. I would’ve been happy with a credit from the Tour company or a credit from Viator, and I said as much. I wouldn’t trust a company with my safety on a speedboat if they have such little empathy, and do not engage in any communication, with a family with a sick kid.
事業者からの返答
Thank you for your feedback on this matter.
When booking through a reputable third-party ticket seller such as Viator, we have no control over, or visibility of, the information or advice provided by Viator to its customers. As a result, it is difficult for us to comment on any guidance you may have received from them.
The booking confirmation issued at the time of purchase includes the relevant Terms and Conditions, which passengers are asked to review before travelling.
We are sorry that your attempt to contact us directly did not succeed, we did not receive the request for assistance otherwise we would, as per our customer service policy, have done our very best to see if there was any way we could assist.
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RikkB4
August 3, 2026 · via Tripadvisor
Exhilarating ‘must do’ when in London.
Fabulous experience throughout. Great communications leading up to experience. Warm friendly greeting on arrival. Clear safety briefing. Lifejackets in good condition and checked well once fitted. Skipper George handled the vessel well, providing exhilarating and safe ride. Kanes commentary was just at the right level with a bit of humour and interesting info.
I appreciate when we went that it’s was hotter than usual but something extra to cool the waiting area would be good.
Thank you
Rikk
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chrisbE2181RP
August 2, 2026 · via Tripadvisor
High recommended to book
I went for my birthday. What an amazing experience and quite an adrenaline time. Also the crew Leo, Kai and Heidi made it all worth while. Very knowledgeable of the buildings and sights and very experienced speed driving. Loved every minute of it