We booked a 5-day private tour in Istanbul for my elderly parents, and the team was absolutely wonderful! They were super kind, patient, and flexible — making sure my parents felt comfortable the whole time. They even surprised my mom with a birthday cake, which was such a sweet touch!
There was a small delay with our payment due to an international transfer issue, but they were so understanding and professional about it. Truly grateful for their kindness and great service, highly recommend them!
事業者からの返答
It truly warms our hearts to hear about your parents’ experience with us! We’re delighted that our team was able to provide the care, patience, and flexibility needed to make their Istanbul journey comfortable and enjoyable. Knowing that the birthday surprise for your mother added a special touch to the trip makes us especially happy. We also appreciate your understanding regarding the payment delay and are glad we could assist throughout the process. Thank you for your kind recommendation and trust in Neopolis Travel. We hope to welcome your family again in the future!
7
791salemm
March 29, 2024 · via Tripadvisor
Great travel planner for Turkey
NeopolisTravel and agent Sybil Alyena Dimer were absolutely the best.!
We were coming back from Safari in Botswana and decided on a 5 day stopover in Istanbul. We did some basic research and looked on-line for a personalized tour to be put together. Sibel was extraordinary. After our on line inquiry she contacted us in California immediately. We communicated for 3 days and she put out options leading to a fabulous trip . She arranged every pick up ,hotel, guides. planes, and balloon tide. It was all seamlessly perfect. Sibel communicated daily to be sure that everything was working. All we did was enjoy an amazing brief trip to Istanbul and Coppadocia. It could not have been better. We will be back for a longer trip with Sibel’s help!
And a special shout out to the wonderful Gitz Bosphorus Hotel on Taskim Square
7
733ayeshak
August 6, 2021 · via Tripadvisor
a memorable trip to Turkey 🇹🇷
We had a wonderful experience in turkey all thanks to meltem for making a wonderful itinerary for us and being so connected and supportive throughout our trip. We got a chance to explore all the beautiful locations one can expect to see on their trip to turkey in a week. We were very happy with the tour guides provided to us, especially a big shoutout to zeki for his great hospitality and friendliness and making sure we were comfortable every minute of the tour and giving us such great insights about every place we visited. Even though we missed our hot air balloon ride due to the bad weather we were happy to receive our refund within a few days without going through any hassle to recover our money. Would 100 percent recommend to contact meltem to visit turkey with neopolis travel for budget friendly rates to make your travel experience a memorable one.
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事業者からの返答
Dear Ayesha,
We are so glad to read your valuable review. We've honored to welcoming you. Thank you so much being the members of family Turkey Istanbul Tours.
