Overpriced and disappointing with no guide included.
The driver was prompt and friendly, and he picked us up on time. However, at our first stop, we started to become disappointed because we thought we were paying for a driver and a guide. He simply got our tickets, handed them to us and went back to his car. We were on our own. Fortunately, we are experienced travelers and made the best of it. The walk around Hunnaman Square was excellent - again because we were relying upon our previous experience. At the third temple, he got our tickets and went back to his car. We tried to get in but only Hindus were allowed inside. Frustrated, we went back to the car and cut our tour short.
事業者からの返答
Dear Guest
Good morning
Sorry for not fulfilled your expectation at this time. We provide service as a guest as a God.
We always trying our best to make them happy.
Hope to serve you best at next time.
E
ezb3n
July 22, 2023 · via Tripadvisor
Expensive for what you get
I was not given a guide, even so the advertisement on Tripadvisor said the driver would also be guiding. I don't blame the driver, but he said he was only suppose to drive.
And I had to find the way to Durbar Square by myself, walking 5-10 minutes in the streets, without knowing where to go (there was no parking nearby). The driver said I should ask strangers for the way, and he waited in the car. Expensive for what you get.
Of course, the places you get to see are beautifull, but you could just get there by taxi, for a small percent of the price.
事業者からの返答
Dear Guest
Namaste
Sorry for not fulfill your expectations at this time.Actually this tour is driver as a guide.
Next time if you want to hire a tour guide just let us know.
We always try to do our best of best to our guests.
Give us one more chance to make you happy.Because of customer satisfaction is always primary for us.
Thanks and Regards
Suresh
B
Bonnie
October 26, 2022 · via Viator
False advertising
This tour was supposed to be a private guided tour of four UNESCO Heritage sites in Kathmandu. I told them up front I had already been to one of the places so I only wanted to go to three of the places. When the driver showed up, he did not speak English. He took me to the first place and just dropped me off. He did not even go in with me. I was not happy. I used Google Translate to tell him that I had paid $100 for a guided tour. I did not pay that much simply for a taxi service. I told him that if he was not able to speak English he could at least go inside with me and show me where to go, maybe take a few photos of me on my phone. He said okay. Then the second place he took me, he tried to get one of the "guides" who are always at the tourist sites, trying to make a quick buck. I told him no, I did not want to pay even more money on top of what I had already paid. I told him he needed to take me and show me around, even if he could not talk to me about what I was seeing. So finally he did. He ended up taking me around and showing me where to go, and taking photos for me. He was actually very nice. I got the impression he was not told what he was supposed to be doing. But the company knew he did not speak English, so they never should have sent him to accompany me on this "private tour".
事業者からの返答
Dear Guest
Sorry for not fulfilled your expectation at that time.
we will do our best to you in upcoming days.
F
fashionc307
October 16, 2021 · via Tripadvisor
Ancient and heritage trip
Kathmandu is very ancient and heritage city.
I have been visited all .
This trip was organised by saara tourism Nepal.
We enjoyed a lot.
5
546devraja
September 29, 2020 · via Tripadvisor
comfortable trip
We have visited heritage Kathmandu by comfortable private car. Very ancient place.great service amazing driver. SAARA TOURISM NEPAL organised this trip very well. We will visit again.
2人が参考になったと回答
事業者からの返答
Our Dear Valuable Guest
Namaste and Thank you so much for your Excellent review on TripAdvisor for our services in Kathmandu-Nepal. We are so pleased to know that you enjoyed "Private tour of Kathmandu highlights UNESCO Sites" with us. I have always enjoyed organizing yours trips and leading them for you. I am privileged to have met you and your team.
Genuine and positive excellent reviews like yours will always encourage us to improve our services for our future guests. We also believe there will be more travel assistance to serve you in the future such as trekking,rafting,jungle safari,paragliding,Zip line,bungee jumping,pony trek,glider,hot air bellowing,Sunrise trip over Mount Everest and Annapurna,Everest Mountain flight and more..........
your satisfaction is our motto and your safety is our priority.
Thanks again for your great recommendation, best wishes for the upcoming years. Stay happy and healthy.
1
162saroja
September 2, 2020 · via Tripadvisor
An Unlimated happiness City
Kathmandu is the capital city of Nepal . It is also federal of Nepal. Kathmandu is one of the beautiful county in the world. From the various researches Kathmandu is in listed among for visiting ten cities around the world. Not only of Nepal some place i,e. Kathmandu Durbar Square, Pashupatinath, Boudhanath & Swoyambhunath which is listed in World Heritage. I took unlimited happiness by visiting . Kathmandu is also known as live God city . I had found many temples & Gumbas in the way & street. Newari cultural is also likelyable to see here. Kathmandu valley is sourrended by hills & situated on lap of Ganesh & Jugal mountain as well . At least, I felt Kathmandu is not only for visiting city but also could be permanently stay a long time reasonly very suitable climate. I recommend all my friends, relatives & well wisher for the visiting the kathmandu city at least once time of your life & also give thankful to travel company for this wonderful tour & hospitality. Thank you .
2人が参考になったと回答
事業者からの返答
Our Dear Valuable Guest
Mr saroj
Namaste and Thank you so much for your Excellent review on TripAdvisor for our services in Kathmandu-Nepal. We are so pleased to know that you enjoyed "Private tour of 4 UNESCO heritage sites in Kathmandu" with us. I have always enjoyed organizing yours trips and leading them for you. I am privileged to have met you.
Genuine and positive excellent reviews like yours will always encourage us to improve our services for our future guests. We also believe there will be more travel assistance to serve you in the future such as trekking,rafting,jungle safari,paragliding,Zip line,bungee jumping,pony trek,glider,hot air bellowing,Sunrise trip over Mount Everest and Annapurna,Everest Mountain flight and more..........
your satisfaction and safety is our motto.Hope to see you again with many more travel assistance such as Trekking,rafting,jungle safari,sunrise trip,paragliding,pony trek,zip line,bungee jumping and more...... .
Thank you and best wishes for the upcoming years.Stay happy and healthy.
A
ashoknasa1988
September 2, 2020 · via Tripadvisor
wonderful tour with friends
We have visited Kathmandu Heritage sites by comfortable private car with Saara Tourism Nepal. We are 4 people and really enjoyed this trip. Thank you Saara Tourism for wonderful hospitality and great services.
2人が参考になったと回答
事業者からの返答
Dear our Valuable Guest
Mr Ashok and Family
Namaste and Thank you so much for your Excellent review on TripAdvisor for our services in Kathmandu-Nepal. We are so pleased to know that you enjoyed "Private tour of 4 UNESCO heritage sites in Kathmandu" with us. I have always enjoyed organizing yours trips and leading them for you. I am privileged to have met you and your family.
Genuine and positive excellent reviews like yours will always encourage us to improve our services for our future guests. We also believe there will be more travel assistance to serve you in the future such as trekking,rafting,jungle safari,paragliding,Zip line,bungee jumping,pony trek,glider,hot air bellowing,Sunrise trip over Mount Everest and Annapurna,Everest Mountain flight and more..........
your satisfaction and safety is our motto.Hope to see you again with many more travel assistance such as Trekking,rafting,jungle safari,sunrise trip,paragliding,pony trek,zip line,bungee jumping and more...... .
Thank you and best wishes for the upcoming years.Stay happy and healthy.
5
504narayanb
September 1, 2020 · via Tripadvisor
Such a remarkable tour with everlasting memory.
I would like to express my gratitude with my heart and soul for the whole team for organising such a holistic and most memorable visit .
The inevitable and unprecedented beauty of the sites will mark the everlasting memory .
I and my family members were immensely touched by the tour and the historic locations which remain often unnoticed . It's a most most visit.
Above all, the service rendered by the company in their comfortable car with abundant knowledge about the sites and historical information was such in depth.
We highly recommend this tour facility as provided by this organisation and thank them for such a cordial and warm service.
Thank you
Narayan Bhandari and Family.
2人が参考になったと回答
事業者からの返答
Dear our Valuable Guest
Mr Narayan and Family
Namaste and Thank you so much for your Excellent review on TripAdvisor for our services in Kathmandu-Nepal. We are so pleased to know that you enjoyed "Private tour of 4 UNESCO heritage sites in Kathmandu" with us. I have always enjoyed organizing yours trips and leading them for you. I am privileged to have met you and your family.
Genuine and positive excellent reviews like yours will always encourage us to improve our services for our future guests. We also believe there will be more travel assistance to serve you in the future such as trekking,rafting,jungle safari,paragliding,Zip line,bungee jumping,pony trek,glider,hot air bellowing,Sunrise trip over Mount Everest and Annapurna,Everest Mountain flight and more..........
your satisfaction and safety is our motto.Hope to see you again with many more travel assistance such as Trekking,rafting,jungle safari,sunrise trip,paragliding,pony trek,zip line,bungee jumping and more...... .
Thank you and best wishes for the upcoming years.Stay happy and healthy.
A
amitd707
August 30, 2020 · via Tripadvisor
A day well spent embracing art and culture
I booked a tour with Saara Tourism Nepal to UNESCO world heritage sites as recommended by my friend. I was really amazed with their hospitality. The tour guide was friendly and the services they provided were top notch. This is a must do while you are in Kathmandu. Thank you team Saara Tourism Nepal
1人が参考になったと回答
事業者からの返答
Our Dear Valuable Guest
Attn:-Dr.Amit
Thank you so much for your great compliment.
It's our pleasure to serve you in Kathmandu- Nepal.
Your excellent rating review about "Private Tour of 4 UNESCO Heritage Sites in Kathmandu by Comfortable Car" inspire us to do more best in future.
Hope to serve you again with more travel assistance such as trekking,rafting,jungle safari,Paragliding and more........,Stay happy and healthy.
Guest satisfaction is our Motto.
7
729rajc
August 28, 2020 · via Tripadvisor
I cannot explain about that moment where and when I sped my time. That was great experience of my life.
Travelling :- It was very excited moment for us. We visited easily and safely every place of our heritage place and know it important from Trip advisor guide. They gave us maximum fun and satisfaction So I personally recommend to everyone travellers visit through Trip advisor.
2人が参考になったと回答
事業者からの返答
Dear Our Valuable Guest Mr.Raj c
Namaste and Thank you so much for your review on our services in Kathmandu-Nepal. We are so pleased to know that you enjoyed in Kathmandu with us. I have always enjoyed organizing yours trips and leading them for you and your group of families and friends. I am privileged to have met you and know you all.
Genuine and positive Reviews like yours will always encourage us to improve our services for our future clients. We also believe there will be more travel assistance to serve you in in the future, your satisfaction and safety is our motto.Hope to see you soon.
Thank you and best wishes for the upcoming years.Stay happy and healthy.
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