Review
Great experience overall! He was punctual, professional, and an excellent driver. Just a note for future travelers: this is primarily a private driving/transfer service rather than a guided tour. He was happy to share information when asked, but there wasn’t much narration or sightseeing commentary during the drive. Definitely recommend him for a reliable and comfortable transfer!
事業者からの返答
Thank you for sharing your experience and for recommending our service! We’re pleased to hear that your driver was punctual, professional, and provided a safe and comfortable journey. You are absolutely right that this service is designed primarily as a private transfer, with local information shared when requested rather than continuous guided commentary. We appreciate you highlighting this distinction, as it is helpful for future travelers when choosing the experience that best suits their expectations. We would be delighted to welcome you on another Europe Journey transfer in the future!
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Tracy794
August 3, 2026 · via Tripadvisor
Best experience!
Absolutely perfect experience! Our driver was engaging and exceptional. Our stops we made were great and we didn’t feel hurried or stressed. He let us pick and choose when we would return. Philip is the best! Thank you !
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valeriedK7446JX
July 6, 2026 · via Tripadvisor
Comfort, ease, and site seeing
Convenience and comfort coupled with the ability to see two sites along the way. Reasonable cost with personalized pick up and drop off.
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aceconi18
June 24, 2026 · via Tripadvisor
AWESOME Austria
Excellent private tour. The driver Daniel was AMAZING and a very safe driver. We truly enjoyed the experience.
Thank you
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Jill_M
May 26, 2026 · via Viator
Great transfer with Jakub
Our transfer from Vienna to Salzburg was a great way to go. We were lucky to have Jakub, who was easy to communicate with and made sure we were comfortable, safe and happy. We made a few stops along the way that truly made the journey as good as the destination. would use again without hesitation, and I hope we’d be lucky enough to have Jakub as a driver again!
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Gertrudes_G
September 13, 2025 · via Viator
Beyond Words
Such an amazing visit to a quaint and beautiful places almost like picture/s from a fairy tale book! Our guide Peter is amazing & very helpful. Very enjoyable trip. Pictures can’t justify the beauty of Melk Abbey, St. Gilgen & DURSTEIN. Wish I can go back.
事業者からの返答
Dear, Gertruda. Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the fairy-tale charm of Melk Abbey, St. Gilgen, and Dürnstein. Peter will be delighted to know his guidance made your trip even more enjoyable. We hope you have the chance to return and experience these beautiful places again!
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Raymie_B
July 3, 2025 · via Viator
Beware!
The experience is not as described. Our driver didn’t share any knowledge of sites and had never traveled to one of our stops. Car was not adequate to hold luggage as described. This trip was basically an Uber driver with 2 stops. Not worth the money. Management didn’t care that the driver didn’t explain not 1 site along the way. Management just said, “that wasn’t their experience”, and in a round about way suggested I was not being truthful, even though I had a family that all said the same thing, the driver didn’t say a word of rich knowledge.
事業者からの返答
Dear,
Thank you for taking the time to leave your feedback. We’re truly sorry to hear that the experience didn’t meet your expectations. However, we would like to clarify a few important points.
This tour was booked as a Private Scenic Transfer with 4 hours of sightseeing, operated by an English-speaking driver, as clearly stated in the product description. The driver is not a licensed tour guide, but someone who knows the route, speaks English, and is happy to share insights along the way – which is exactly what was delivered.
Regarding the vehicle: you booked an MPV for 4 passengers, which per product description accommodates 4 large suitcases and 4 carry-ons. You arrived with 8 large suitcases and 4 additional carry-ons, which was far beyond the declared luggage capacity. Nevertheless, we managed to fit everything safely into the vehicle, and the transfer proceeded without issue.
We operate this service daily across Europe and have consistently received 5-star reviews from happy travelers. In this case, all services were delivered exactly as described, and we kindly believe this review does not reflect the reality of the experience provided.
We appreciate your understanding and wish you all the best in your future travels.
Kind regards, Jan
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Shannon_A
December 29, 2024 · via Viator
Wonderful guide
We stopped at Durstein and Melk and toured on our way to Salzburg. We had a great driver who was a lot of fun. The trip was relaxing and beautiful landscape.
事業者からの返答
Hi, Shannon! Thank you so much for your kind review! We're thrilled to hear you enjoyed your journey to Salzburg, especially with the stops at Dürnstein and Melk—such beautiful and historic locations! It's wonderful that your driver added to the experience and made the trip both relaxing and enjoyable. We hope to have the pleasure of assisting you again on your next European adventure.
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Heather_W
December 12, 2024 · via Viator
Perfect day
Had a fantastic day! Started in Vienna, spent several hours in Hallstatt, and ended the day in Salzburg. Milan, our driver, arrived on time, was so helpful, professional, and kind. Safe driver. Would request to have him again! Thank you for the wonderful day!
事業者からの返答
Hi, Heather! Thank you for sharing your fantastic day! It sounds like a perfect itinerary, starting in Vienna, enjoying the beauty of Hallstatt, and ending in the charm of Salzburg. We're delighted that Milan made your journey smooth and enjoyable with his professionalism, kindness, and safe driving. We'll be sure to pass along your kind words to him. We look forward to assisting you with your next adventure!
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DEBBIE_S
October 11, 2024 · via Viator
Great transportation optin
Michael was the best tour guide. He gave us great suggestions and was so friendly and accommodating. Highly recommend.
事業者からの返答
Hello, Debbie! Thank you for your fantastic review! We're thrilled to hear that Michael provided such a wonderful experience, offering great suggestions while being friendly and accommodating. Your recommendation means a lot to us, and we're happy that he made your tour so enjoyable. We hope to welcome you again soon!
