This was a scam. Ridiculous scam! No tour involved. $700 for a pick-up and drop-off service for 5 people to Zaanse Schans which is $130-$140 by Taxi. Btw, the company did send an actual taxi! The driver called after 3.5 hours and said that we are late and there will be an extra charge. Ridiculous! The tour said 4 hours and the driver never told us what time to get back!
Hello Mazhar Thank you that you took your time to give us a Review. Sorry to hear that it was not what you had imagined. If you look in the itinerary, you will see that the time is 3 hours in the Zaanse Schans and 1 hour to get there and get back to the Hotel. The moment I heard your disappointment i tried to call you, but nobody picked up the phone to explain what you ordered. I sent you a message in the Viator system, but no reaction. Because you didn't read what's included in this tour, i will send you it again. What's Included Air-conditioned vehicle Private transportation WiFi on board excluding private guide + TIP What did you get! A Private Driver who was on standby A 1e class Minivan for you and your family. The driver gave you an extra hour with an extra spot for photos. it is a little disappointed that you gave us a 1-star review because you didn't know what kind of reservation was made. Gr Lodewijk
