サンダカン : 3D2Nワイルドライフクルーズと地元の人のような生活

We are sorry with deep regret to learn of the dissatisfaction you have expressed, however attempts to post comments such as "stay away or scam because personal demands" or to escalate matters are perceived as efforts to draw attention due to unmet demands personally– wrote a bad reviews or 1 star doesn't automatically provides any tables of preference or negotiation To begin, Nomade wish to emphasize that you were notified in advance of the cancellation and, at that time, travellers explicitly agreed to the alternative tour arrangements proposed by us. Your subsequent attempt to renegotiate those terms after the fact is inconsistent with the mutual understanding reached at that moment. In cases where a tour is cancelled due to force majeure on the supplier's side, our policy clearly offers travellers the option of a full refund. You were made aware of this right and voluntarily chose to proceed with the alternative itinerary. By completing your payment and confirming the booking, you accepted our terms and conditions in full, and we expect all travellers to honour the agreements they voluntarily enter into. As per agreement to our official Nomade platform, under terms specific contractual provisions that govern this matter as per platform, Clause 1.30 grants us the right to substitute equivalent services or issue a refund, subject to availability. Clause 3.5 places responsibility on travellers for their own travel arrangements and any associated appointments or reservations. Clause 4.7 sets out the usage policy applicable in the event of unforeseen circumstances include force majure. These terms were clearly made available to you prior to payment and remain fully binding. The product details, including the 3-river cruise itinerary with dormitory-class and weather-related contingencies, were provided via links and documentation, and your decision not to review them does not invalidate your acceptance of those terms. Travellers paid a reduced rate, and our pricing is fully transparent, inclusive of all platform fees. Your request to pay less after the tour was completed is, price is clear upfront in our view, inconsistent with the principle of good faith in commercial dealings. To put it plainly, it is no different from agreeing to a price at a restaurant and then attempting to negotiate a discount after the meal has been served because refusal to pay. Such conduct raises serious concerns regarding trust and integrity, and we do not believe it warrants any further concession. For all the reasons set out above, we confirm that no further refund or compensation is due under the terms of your agreement with us. We regret that your experience did not meet your expectations and wrote a bad reviews doesnt provide any preference.