Suggest to do 2D1N or 4D3N, 3D2N is quite a tough challenge unless you’re a very experienced hiker. I signed up for 3D2N but 2 guys in my group and myself ended up going down on the 2nd day under bad weather conditions. 個人認為三天兩夜完成率很低,尤其如果遇到天候不佳為了安全都必須選擇提早下山但不做退款,這個我事先是知情的。
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chada852
October 16, 2025 · via Tripadvisor
DANGER! PUT OUR LIVES AT RISK! AVOID AT ALL COSTS!
Did the 2 night 3 day Rinjani package with Cakrawala Trekking in October 2025 and me and my daughter's lives were put in great danger. Do not risk it!
On day one the guide said he felt sick so sent us ahead saying he would catch up very shortly at next stop. He never showed up, we had to continue or we would be hiking in dark. Had to call, head office to get in contact with him. We ran out of water and food, my daughters and I had to guess the right path and try to find the camp site.
Guide turned up 1.5hrs later, he said he was sick. Gave him the benefit of the doubt and said we will continue with summit climb at 2am. I said if he is too sick please find new guide for us to join with. He agreed and said he will be OK for summit.
At 2am me and my daughter woke up and got ready to summit. The guide and porters were all asleep. After 3 times trying to wake them they woke up. The guide wanted to have breakfast but I told him no we must leave now to reach summit, we are slow because we have a child. He told us to follow other people and he will catch up quickly. We followed other people for 2 hours towards the summit. It was dark and very cold. We couldn't keep up to other group so we're left behind. There were different paths and we weren't sure what was safest. My daughter and I huddled to shelter from wind and cold and waited for our guide for almost an hour. He never showed up. My daughter started feeling sick (headache and nausea) and I was afraid it was altitude sickness. I decided we should not summit and so we descended by ourselves which was also very dangerous. When we returned to camp the porters and the guide were all asleep in the tents.
We had to cancel the second night as I could no longer trust guide. I spoke to the manager and he admitted fault but blamed the guide only, not taking responsibility for his staff. We were offered $150 back for the inconvenience despite paying $1100+ for trek and $800+ for flights. Cakrawala endangered our lives, ruined our family holiday and did not provide the main service we paid for, a guide! There are serious risks and consequences on this hike, this company should have their tour licence revoked and should refund us the cost of the tour (and our flights! We only flew to Lombok for the trek). Cakrawala will try to blame it on the guide alone, but they took no responsibility, and did nothing to fix problem, he was their staff! we were the only group on the mountain without a guide - with so many options DO NOT RISK USING THEM!
+ porters were punctual
+ food was great
- dangerous, put our lives at risk
- zero care factor about our lost experience
- took no responsibility for mistakes, except admission
- terrible gear, worst sleeping gear we saw on the mountain
I have already reported to Ministry of Tourism and Mount Rinjani National Parks.
1人が参考になったと回答
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Nicole_S
June 3, 2025 · via Viator
Very basic, but especially disorganized trekking, guide we had not well
After the good reviews we expected a lot from the tour, but it was a bit disappointing to be honest. Our group consisted of 7 people, but composed of all other tour operators which was already a bit strange (while high season). Much difference in price, we paid 320 eu for two people, but others of the group 100 or even less pp. There was not really clear communication during the trek; guide spoke moderate English and did not understand all (even simple) questions. There was little interaction or enthusiasm, there was no mention of what the planning of the day looked like, not how far we are going to walk, when we go for lunch, nothing about the surroundings. We actually just went out and the guide walked behind. Twice a piece of wrong route was also caught, while it was said that we went well but then had to go back again. The food was fine, nutritious, but not super tasteful. For women and small people enough, for men a little too little. In terms of facilities otherwise very basic but that is fine if you adjust to it as we did. There is a toilet tent, tents, sleeping bags and mats are fine. In terms of eating moments, you sit on the floor on plastic mats.
事業者からの返答
Eerder verontschuldigde ik mij voor de fout van ons team. Op dezelfde dag waren er niet genoeg groepen om u te organiseren om 3 dagen en 2 nachten te klimmen met de prijs die u voor 2 personen betaalt. We werken samen met ons bedrijf en partners in Senaru om samen te werken. Voor de toekomst zullen we wijzigingen aanbrengen in het managementsysteem van ons team en de nieuwe regelgeving die we zullen toepassen. Voor uw teleurstelling verontschuldigen wij ons als managers van het bedrijf Cakrawala Rinjani en zullen we onze tekortkomingen en fouten evalueren om in de toekomst te verbeteren.
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BalorClubForEveryone
April 24, 2025 · via Tripadvisor
What a climb
The hike of Mount Rinjani was challenging but so satisfying once it reached the summit. The view from the top is spectacular. In addition, thank you to Sultan for lending me a jacket and hiking pole for the ascent and also for the complete support of the ascent of the pickup to transport to my hostel in Mataram. Many thanks to the guide and the porters too.
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V4085GEjamess
April 7, 2024 · via Tripadvisor
A fabulous experience
This is a difficult trip but it is well organised and i would recommend it.
Mt Sultan was good to deal with.
The walk guides and porters are very nice. The guide was very patient and assisted us with the difficult areas.
It is well organised but quite basic in some ways. For example, the tents are good but the mats are thin. It would have been nice if our group could have sat together for dinner. On the other hand they did deliver dinner and breakfast and tea or coffee to our tent.
Four of us didn't continue down to the lake. They were able to adapt with this change and allocated two porters to return with us and sorted out the return transport afterwards.
The hotel in Senaru, Waroeng Senaru is really charming and we were glad to stay there an extra night.
Thank you for a good experience and thank you too to Mr Sultan.
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c0mradev
February 8, 2024 · via Tripadvisor
If you like to push yours yourself, go for it.
Excellent guide, Ris and porters
Hard work to get to the rim
So, if you think walk in rhe Park think again
Your legs will be sore for days after.
The only problem tour was advertised to summit, but February, it's closed, so only can go.to rhe rim
Only after you booked they told you this
And it's not refundable.
Please be aware of this.
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Y5807ZRantoniop
August 31, 2023 · via Tripadvisor
Great company to do this challenge with
We had an amazing team, Edis as our guide and his porters. They were incredible people, very accommodating and professional. Edis managed very well the different fitness levels of people in the group and making sure everyone was well and safe was his top priority. Couldnt have had a better group to do such a challenging task.
Recommend this company.
Regarding the hike itself, it is no easy task. I am fit and it was challenging specially the summit and the amount of waking you do everyday. It is intense and demanding.
We did the 3 days your but given the summit and the rim views were the highlight the 2 days would had been enough.
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SabOhara
August 27, 2023 · via Tripadvisor
A memorable trip full of laughter and song that took all the pain away
It was very easy to have everything organised from the very first whatsapp message as Mr. Cakarawala was very responsive and prompt in his replies. He made sure that all my enquiries were addressed to and did not make anything complicated. I even had my trip customised last minute to a solo trip via a different route so that I could go via the Torean valley which was worth it. The organiser had everything taken care of, from pick up at airport to checking me in at basecamp with breakfast included the next day. The basecamp lodge was very cute, built on stilts and had a very spacious and clean bathroom with hot water. The breakfast area had a stunning view of sunrise and Rinjani. I was very fortunate to meet my guide, Dul, who took care of me at every step of the way, from beginning to end. He was a very good companion and was very understanding. The porters were so friendly and funny too, it made my whole trip forever memorable. For the first day, I did not like the western food they prepared for me, and it was always a lot, but after telling them about my preference for local food, they did not have any trouble to cook me the tastiest local food until I finished the trek. The porter was also a very good cook. He was always singing too when walking. The whole team worked like a close knit unit, always together even though I moved quite fast with the guide. I had plenty of water provided and everything was flexible and could easily be discussed with the guide. Truly enjoyed my trip with this outfit and will definitely recommend anyone to go with them. Until next time! Don't forget to ask them to make for you Lombok Nasi Goreng and Lombok Pasta!
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P2664XZhannahe
June 30, 2023 · via Tripadvisor
3D Explore Rinjani mountain
Me and my friend did the hike to Rinjani mountain, we went 3D/2N with Cakrawala Rinjani company, my trip was perfect, guide and porter was very helpful in the journey, foods water , and snacks included, I would like to recommend for anyone to explore Rinjani mountain.
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Road55642374839
June 18, 2023 · via Tripadvisor
Unforgettable trek incl. sunsets/sunrises
Perfectly organized. Group of 5 plus 4 porters, 1 guide. Great cooking skills, delicious wholesome meals incl. fruits, tea,coffee,water,soda.
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