An excellent experience! Amin was knowledgeable and so very pleasant with our group.
The alpine coaster was incredible!
Also- I had mistakenly booked this trip for the wrong date but they graciously allowed me to move it to the correct date. I was so grateful for their patience.
F
fran_h
April 26, 2026
Fabulous trip
Fabulous. Glacier 3000 and Montreux. Norman tour guide 5*. Informative but didn’t talk incessantly. Clear instructions. Firm on time scales so we were not all hanging around waiting for the terminally late.
L
Lucy_C
January 1, 2026
Great day out
Fabulous trip. Reaching the snow park was fabulous - so much fun. Trip was well organised and great having free time!
B
Brianna_A
December 31, 2025
Incredible views, informative tour guide
The glacier 3000 was an amazing view. The tour operator was very informative and friendly.
Unfortunately we had an extremely busy day and it took over 1.5hrs to get the cable cars to the top so there wasn’t much time to do anything other than the peak walk.
M
Madalena S
May 11, 2025
Needs work
This tour feels like it’s the wrong way round. The time on the Glacier is too long because the alpine coaster and sledge dogs and all other activities were not taking place because of the season. This meant that you were left trying to fill the time after doing the short bridge walk. While Montreux is lovely and sunny in May and has a lot going on. With only an hour to explore, I felt rushed and unable to enjoy the experience.
On another note, the tour guide was unfriendly and unreceptive to questions except on his terms. I went on a tour with the same company the day before and it was fabulous. I was shocked I had the completely opposite experience today.
事業者からの返答
Thank you for taking the time to share your feedback. We're sorry to hear that this tour didn’t meet your expectations, especially after having such a positive experience with us the day before.
The time spent on the Glacier is intentionally the main focus of the tour, as it’s considered the highlight of the day—offering stunning views and a unique alpine experience. As for Montreux, the one-hour stop is designed to provide a relaxing break and let guests enjoy the lakefront and atmosphere of this charming town. The main sights are located along a single promenade, which is walkable in a short time. For guests who prefer to explore more deeply or at their own pace, we do recommend considering a private tour, which allows for customized timing and flexibility. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you on another tour in the future and provide a more enjoyable experience.
E
Emily_D
May 3, 2025
Perfect tour
We were lucky to have Roger as our guide. Great storyteller and very informative. The stops are all beautiful and a great mix. Definitely recommend.
事業者からの返答
Hello,
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed the tour and that Roger made your experience even more special with his storytelling and knowledge. We’ll be sure to pass along your kind words to him. We truly appreciate your recommendation and hope to welcome you again soon!
V
Vickie_C
April 27, 2025
Glacier 3000 is amazing
We has a great time. Trip was well timed and the guide Normunds was great. Very knowledgeable and friendly. We enjoyed our day
事業者からの返答
Thank you for your kind review!
We’re so happy to hear you had a great time on the Glacier 3000 tour.
It’s wonderful to know that Normunds helped make your day enjoyable with his knowledge and friendliness.
We hope to see you again soon for another unforgettable experience!
R
Rob_E
February 12, 2025
Wow!! Amazing Experience
Loved every second. Would not miss this opportunity to see the glacier!! The tour guide was immense too. Funny and carried the humour for the day!!
事業者からの返答
Dear Customer,
We are delighted that you enjoyed the excursion and we thank you for your positive review.
We hope to see you again for another adventure with us!
R
Rebecca_P
December 19, 2024
Too noisy
All information from Viator excellent. Two hour plus bus journey and toilets locked on bus. Plus no stops on way to Glacier. Intercom on bus was crackling and the guide spoke about very little regarding the mountains constantly. Although guide was nice we felt there was a lot of unnecessary talking. The Cable Car and Glacier experience was very enjoyable and Montreal was also a nice town to stop at on the way back, however we were given 1 hour and was back on time only to have to stand and wait 20 plus minutes for the bus. I would do the experience again but use public transportation instead.
事業者からの返答
Dear guest,
Thank you for sharing your detailed feedback. We're glad to hear you enjoyed the Cable Car and Glacier experience, as well as the stop in Montreux. However, we’re sorry to learn about the inconveniences during the bus journey, including the locked toilets, intercom issues, and wait time. Your comments about the commentary and schedule will be reviewed carefully as we strive to improve the experience for our guests. We truly appreciate your honest input and hope to provide a smoother experience should you choose to join us again in the future.
Best regards
S
Sarah_D
December 14, 2024
Very good experience
Highly recommend this tour, very lucky with the weather amazing views. Our guard was very noligable and friendly.
事業者からの返答
Dear guest,
Thank you for your kind review!
We're delighted to hear you enjoyed the tour and the amazing views. It’s wonderful that the weather cooperated to make your experience even more special.
We'll be sure to pass your compliments along to your guide – they’ll be thrilled to know their knowledge and friendliness made a difference. We hope to see you on another adventure soon!
Kind regards
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