アトラクションやツアーは変更になる場合があります。Go City アプリには、最新のラインナップ、営業時間、各アトラクションへのアクセス方法が記載されています。
キャンセル
予約後の変更・取り消しは一切できません。 キャンセルされた場合、返金はできません。
0日前以上0%の払い戻し
レビュー(17)
レビューはViatorとTripadvisorが収集したものです
S
Stephen_w
July 6, 2026 · via Viator
Tickets didn't process as...
Tickets didn't process as they should have done. This resulted in utter nonsense for the 48 hour pass. Little help provided via the chat to resolve the situation. V disappointed overall.
事業者からの返答
Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the frustration and inconvenience caused.
We also apologize that our chat support did not provide the level of help you needed to resolve the situation quickly. This is certainly not the standard of service we aim to provide.
We want to investigate this further, please reach out to us at reviews@gocity.com with your booking reference and account details so we can look into this further.
D
David_S
May 19, 2026 · via Viator
Value was good when you...
Value was good when you look at individual participation fee compared to package fee. Expecting to participate in all 30 options is a bit unrealistic, but it does give you options.
事業者からの返答
Thank you for your feedback! We're happy to hear you found good value in the pass compared to individual attraction prices. We’re glad you enjoyed having a variety of options to choose from, giving you the flexibility to tailor your experience to what interests you most. We appreciate you sharing your thoughts with us!
D
dadis2026
May 10, 2026 · via Tripadvisor
To flee
You should absolutely avoid. It's a tourist trap. The Visitor pass prague is the only really advantageous
事業者からの返答
Merci d’avoir partagé votre retour concernant votre expérience avec Go City.
Nous sommes désolés d’apprendre que votre expérience n’a pas répondu à vos attentes et que vous avez eu le sentiment que le pass n’offrait pas un bon rapport qualité-prix. Nous comprenons à quel point il est important pour les visiteurs de se sentir en confiance quant aux avantages et aux économies proposés.
Nous aimerions vraiment en savoir plus sur votre expérience. N’hésitez pas à nous contacter à l’adresse reviews@gocity.com pour nous donner plus de détails.
P
PierrickJ49
December 16, 2025 · via Tripadvisor
Go City to avoid in Prague
Very bad experience
The company hop on hop off Sightseeing does not provide its service. User reviews on the networks are very negative.
The pass is sold with mention all inclusive, but little real interest on activities proposed: guided tour of the old town and Jewish quarter only in English, ping pong, Lego brick museum, etc.
The receptionists at the castle do not like the Go City pass because apparently complicated for them.
The only real positive is the one-hour cruise on the Vlatva.
Short stay a bit wasted.
Go City to avoid in Prague. Give preference to other more complete passes.
事業者からの返答
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d’apprendre que vous avez rencontré des difficultés avec le service de bus hop-on hop-off et que cette partie de votre séjour n’a pas répondu à vos attentes.
Nous encourageons toujours nos clients à consulter les descriptifs des attractions ainsi que la section À savoir avant de partir avant l’achat, car ces pages détaillent clairement ce qui est inclus et fournissent toutes les informations nécessaires pour bien préparer votre visite.
Nous sommes également navrés d’apprendre votre expérience avec le personnel d’accueil, ce qui ne reflète pas le niveau de service que nous souhaitons offrir. Si vous souhaitez partager plus de détails, merci de bien vouloir nous contacter à customerfeedback@gocity.com. Votre retour est précieux et nous aide à nous améliorer.
L
Louise_S
May 11, 2025 · via Viator
Great value
Great value! We used the cruise, hop on bus, 2 beer museums, slivovitz museum, and more! It made for a very enjoyable 3 days in Prague, and it was easy to just show the pass on your phone everywhere you went.
事業者からの返答
Hello,
This made our day. We are so grateful for your kind words. Thanks for sharing your review with us and the community. We hope to serve you again in the future.
Best Regards,
Go City
5
57ermirac
May 6, 2025 · via Tripadvisor
Bad experience!!
Bad experience!! we found the castle closed without any notice and information, no refund for losing what we had paid, for the bus the same story, interrupted service and no information
Next time I will buy on the spot what I want to see!!
1人が参考になったと回答
事業者からの返答
Ciao,
Estendiamo le nostre sincere scuse per l'inconveniente causatoti e comprendiamo perfettamente quanto potresti essere frustrato. Anche se ci aspettiamo che ogni esperienza che avrai con noi vada bene, questa volta è stata leggermente deludente.
Siamo spiacenti di apprendere che la tua esperienza con il pass Go City non ha soddisfatto le tue aspettative. Il nostro obiettivo è rendere il processo il più semplice possibile e lavoriamo costantemente per migliorare la chiarezza e la facilità d'uso.
Tuttavia, il tuo feedback è fondamentale per noi e vorremmo dare un'occhiata più da vicino al tuo caso. Ti preghiamo di contattarci all'indirizzo email: review@gocity.com con i dettagli del tuo ordine in modo che possiamo aiutarti con il problema.
Distinti saluti,
Vai in città
L
Lc72lc
April 12, 2025 · via Tripadvisor
A must for your Prague trip!
Brilliant value for money. We booked lots of attractions- highly recommend! Only one attraction were we disappointed with - the outdoor mini golf - probably should be removed as an “attraction”.
事業者からの返答
Hello,
We appreciate you taking the time to leave us a review. Your feedback is valuable to us as it gives us constant motivation to improve and provide the best services possible.
Best Regards,
Go City
T
TravelWiz111
March 30, 2025 · via Tripadvisor
Plenty to choose from, will depend on how many days you are there.
This is definitely good value. Bought for 2 days. Important to think about what you want to do. There are a good choice of entrances and places to visit. Definitely didn’t do everything but knew that would be the case. Need a return trip.
事業者からの返答
Hello,
We are beyond thankful for your review and we are so grateful for your kind words. Your feedback is extremely important to us. It is great to hear that you enjoyed using the pass from Go City. We hope to serve you in near future.
Regards,
Go City
M
moniad716
March 19, 2025 · via Tripadvisor
Prague
Beautiful city.
Both the old and new part and many things to see and visit.
We moved on foot without problems, having taken a hotel not far from the center
事業者からの返答
Salve,
Siamo entusiasti di ricevere il tuo feedback. Aumenterebbe sicuramente la nostra sicurezza mentre ci impegniamo a fornire un'esperienza senza problemi. Grazie per aver dedicato del tempo a scrivere una recensione. Apprezziamo molto il feedback positivo. Siamo felici di sapere che ti è piaciuto usare il pass durante la visita a una delle nostre città.
Cordiali saluti,
Go City
I
Ian_F
January 15, 2025 · via Viator
Not all-inclusive as advertised !!
This isn't all inclusive as there is a spending limit on it. It didn't say this anywhere when I booked it.
事業者からの返答
Hello,
We extend our sincere apology for the inconvenience caused to you and we completely understand how frustrated you might be. While we expect every experience that you have with us to go smoothly, this time it was slightly disappointing.
We are really sorry for inconvenience hear that your experience with the Go City. We always recommend our customer o visit our official website and check most up to dated information.
However, your feedback is imperative to us and we would like to have a closer look into your case. Please reach out to us on email address: reviews@gocity.com with your order details so, we can assist you with the issue.
Best Regards,
Go City
Pragueの類似ツアーを比較
最安値: Prague Old Town, Medieval Underground and Dungeon Historical Tour — $31
最高評価: Prague Eat, Sip and Make Friends on Food Tour by Taste of Prague — 5.0 (3,821 件のレビュー)
最短: Prague Old Town, Medieval Underground and Dungeon Historical Tour — 1h 30分
