Could not find meeting point no one could direct us to find meeting point no one heard of company. Needs better communication
事業者からの返答
We are very sorry for the inconvenience and confusion you experienced while trying to locate the meeting point.
We understand how frustrating it must have been when no one nearby could provide clear directions or recognize the company name. We have noted your feedback and will review the meeting point instructions and communication provided to customers to make them clearer and easier to follow.
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and hope to provide you with a much smoother experience in the future.
M
Monique_B
May 23, 2026 · via Viator
Amazing Energy
The boat ride was amazing and the host was excellent. The energy was incredible. Thanks so much!!!!!
L
Linda_B
May 17, 2026 · via Viator
River cruise
Booked our cruise in the evening to experience the neon light of Dontorbori. Easy boarding and very comfortable seats. Staff very friendly.
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