No one at the boat. Tried to contact via WhatsApp. No one responds, it's a scam!
We arrived at the meeting point 20 minutes early. We waited. No one was at the dock. The boat is at the dock. Trying to contact via WhatsApp, no one responds. We had received the ticket at 2:23 PM for a cruise at 4 PM, and the amount was charged.
Scam?
事業者からの返答
Nous sommes désolés pour cette expérience et comprenons parfaitement votre frustration. En raison de la situation sécuritaire et des événements liés au conflit en cours dans la région, cette croisière a malheureusement dû être annulée pour des raisons de sécurité et conformément aux directives locales.
La sécurité de nos passagers et de notre équipage reste notre priorité absolue. Nous regrettons également les difficultés rencontrées pour nous joindre via WhatsApp pendant cette période exceptionnelle, alors que de nombreuses opérations étaient perturbées.
Cette annulation était liée à des circonstances indépendantes de notre volonté et non à une arnaque. Nous espérons pouvoir vous accueillir à bord dans des conditions plus paisibles afin de vous faire découvrir la magnifique skyline de Tel Aviv et Jaffa depuis la mer.
R
Robert_G
October 9, 2024 · via Viator
Missed the boat
I reserved and paid for the sightseeing tour on Friday, October 4, 2024. I was able to find the boat following the directions given, but the people at the boat said that they don't sell tickets online and only take cash. Since I had already paid online, I instead tried to find the address of the office listed on Viator, but was unable to find a building at that address. I wrote a couple of emails to the email address for the tour operator on Viator but got no response from them. I booked the tour too late for a refund, so I lost the money I paid. I ended up just going back to my hotel disappointed. I suspect the tour operator has gone out of business or has suspended operations due to the war. I would not recommend booking this tour with Viator; you should probably just go to the port and pay cash to the boat crew if you are interested in the cruise.
S
sg4242021
September 29, 2023 · via Tripadvisor
Great view awesome for photos
Great views great tour love the photos love it.
Amazing sunset
Leaves from Yafo port so much fun
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