Too much time on the bus and very little in the desert.
If you are thinking about doing the 3-day, 2-night express tour from Marrakech to Merzouga, think twice. The desert is a beautiful and spectacular place that you definitely have to go see, but definitely not this way. It is an excursion designed down to the millimeter for mass tourism where you spend most of your time on wheels and do not get to enjoy the experience.
Positive points (the only things worth saving):
Punctuality of the pickup: On the first day, the pickup at the agreed-upon point was punctual at 7:10 a.m.
The buffet before the desert: The second day's lunch (with a pool option) was quite good, with a variety of tasty dishes and without excess spice.
The 4x4 option: Being able to swap the camel ride for a 4x4 vehicle if you feel unwell or prefer to avoid the physical exertion.
The harsh reality (what no one tells you so as not to offend):
The blackmail of the return from the desert: As if the camel ride there wasn't painful enough, the next morning the return is the same (an hour and a half on camelback). If travelers are exhausted and prefer to avoid the pain by getting up even earlier, they are forced to pay a supplement of 10 € per person to return by 4x4. They take full advantage of people's exhaustion.
Only 3 or 4 real hours in the desert (and almost without sleep): You arrive at the camp at 8:00 p.m. exhausted, have dinner at 8:30 p.m., they play drums for a while without much enthusiasm, and by 10:00 p.m. you are already in bed (in a tent where it is unbearably hot). If you return by camel, they wake you up at dawn to leave at 6:00 a.m., having slept barely 3 or 4 hours. You don't get to enjoy the surroundings at all.
Mandatory guided tours and extra charges: Instead of asking if you want to take the tours, they take you off the minibus and put you directly into "guided tours" that they charge you for separately at the end. They are pointless walks in unbearable heat (even in March), purely commercial and designed to get you into shops to buy things. I did it the first day and paid; the second day I refused and preferred to wait 3 hours in a cafe while the rest returned exhausted after paying for something that was worthless.
Endless hours in a car without proper air conditioning: You spend the entire day stuck in a minibus. The driver only turned on the air conditioning when the outside temperature exceeded 35 °C, which is unbearable and unacceptable by European standards. This caused me dizziness and terrible discomfort during almost the entire trip.
Trap stops and inflated prices: They take you to pre-arranged places where the driver gets a commission: isolated stalls without decent facilities to sell you crafts, cafes where breakfast is just coffee and packaged pastries, or places where they charge you 3.50 € for an ice cream and 1.50 € for a bottle of water.
Lamentable transit hotels: We paid extra for a private room with air conditioning in Dades and found ourselves in a hotel that looked like it was from 1900. Damp ceilings, a failing toilet, a broken shower curtain, a glued-together sink, and no air conditioning remote. The dinner, furthermore, consisted of three spoonfuls of cream soup and an inedible tagine.
The camel ride is very hard: The 45-minute journey is painful. There were travelers in the group who arrived at the camp crying from back pain and unable to move their legs.
Pressure for reviews: The 4x4 driver pressured us directly for the online rating, saying: "Just give me 5 stars; if you are going to give 4, it is better not to put anything."
Devastating return (Day 3): It is 10 hours straight on the road to return to Marrakech, stopping only just enough to go to the bathroom (paid) and eat where they decide.
Conclusion:
This tour is not worth it. It is a crazy trip where you pay for an infamous, grueling car ride just to barely touch the desert for a few hours at night. If you want to get to know Merzouga and enjoy it as it deserves (at least 24 real hours there), do it another way: rent a private car or hire a trip adapted to your pace, but do not fall for this group excursion.
J
J5146VRashleyn
September 12, 2026 · via Tripadvisor
3 day desert tour
We had an absolutely amazing experience on our desert trip, and a huge part of that was thanks to our incredible guides, Rami and Fatima! From the very beginning, they were friendly, professional, welcoming, and made sure everyone felt comfortable and had a great time.
They were excellent drivers and fantastic tour guides, and they really went above and beyond to make the entire experience special. They were knowledgeable, patient, fun, and attentive throughout the trip. Their positive energy and hospitality made the journey into the desert even more memorable.
You can tell that Rami and Fatima genuinely care about the people they’re taking care of, and they made us feel like we were in great hands the entire time.
If you’re booking a desert tour, I highly recommend requesting Rami and Fatima. They were truly the highlight of our experience and made the trip unforgettable! 🌵🐪☀️
Thank you, Rami and Fatima, for such an incredible journey!
A
ALLAN_B
August 22, 2026 · via Viator
This experience was a...
This experience was a bucket list item for me and it did not disappoint our driver. Abdullah was so patient and kind to us throughout the long journey to the desert. It was magical. I cannot recommend it enough
事業者からの返答
Dear Allan,
Thank you for your wonderful review. We're so glad the desert experience lived up to your expectations and that Abdullah made the journey special. Your recommendation means a lot. Thank you!
M
Maria_C
August 14, 2026 · via Viator
I had a lot of fun on...
I had a lot of fun on this tour. It was tiring, but completely worth it. The experience was well planned, the logistics were organized, and everything ran smoothly.
Our guide was very polite, punctual, attentive, and helpful throughout the trip, and also shared interesting information about the places we visited and Moroccan culture.
For me personally, I would have liked a clearer idea beforehand of approximately how much cash and extra spending money to bring, especially for the shops and stops along the way. I also would have preferred a little more flexibility with lunch choices instead of having similar meals each day.
Overall, it was a very enjoyable and memorable experience, and I’m very glad I did it.
事業者からの返答
Dear traveler,
Thank you for your wonderful and honest review. We're so glad you enjoyed the tour and found it well organised. Your tips about cash and lunch flexibility are very helpful for future travelers. Thank you for sharing!
J
Jonathan_D
August 5, 2026 · via Viator
Our driver Saad was very...
Our driver Saad was very good getting us to and from our destination safely, and our guide, Ahmed had us ready for anything we need, he was friendly and if you needed anything at all times he was there.
事業者からの返答
Dear Jonathan,
Thank you for your kind review. We're so glad Saad and Ahmed made your trip safe and enjoyable. Hope to welcome you again!
S
Sunshine46912646674
August 1, 2026 · via Tripadvisor
Amazing 3 day trip
Had an amazing 3 day trip from Marrakech. The whole trip from start to end was full of memory making highlights.
The organisation was great including communication, the transport and accommodation we stayed in.
Our driver (Mohmad Amijif) was brilliant and helped make sure the tour met all expectations.
So many highlights on the trip it is hard to list them all but visiting Ait Benhaddou was incredible and everything in the desert from the camels to watching the sunrise over dunes was amazing.
事業者からの返答
Dear Sunshine,
Thank you for this glowing review. We're so glad your 3-day trip was full of highlights. Mohmad Amijif will be happy to hear your kind words. Thank you for choosing us!
O
Odyssey62593259707
July 28, 2026 · via Tripadvisor
Terrible experience
The experience managed on-site by Ando Travel Ltd and GetYourGuide was absolutely terrible.
What is included in the list for you is not entirely truthful, even from the remote support of GetYourGuide which only caused confusion by teasing us, first telling us one thing then another, the first day we looked for them having seen the terrible conditions of the vehicle and the absent guide.
From the first day only the driver showed up and it was like that for all three days, we were treated like packages being shipped, we would arrive at the pre-established points, we were unloaded and we were told the maximum time we had to then be reloaded like packages, three days at 42/46 degrees on the bus for more than 10 hours without air conditioning it felt like being inside a greenhouse, on the bus only the driver so we were not informed of anything about the stops, the schedule, the times, nothing at all, I won't even comment on the hygienic conditions of the vehicle (see photo), During the trip I don't know what liquid stuff was raining on our heads or leaking from the side everywhere on the bus (see photo), the local guide in Ait Benhaddou Mohamed is not optional, it must be paid.
O
Oliver_L
July 22, 2026 · via Viator
Amazing people and places!
Unbelievable views in the Sahara, and all the way to it. We had a fantastic experience and it was topped off by our guide Saaid. He was so knowledgeable, friendly, and welcoming. His depth of knowledge of the country and history, as well as his enthusiasm and joking nature made the trip one to remember forever!
We loved the experience, the camel ride, the awd in the Sahara (bit expensive but worth it!)! Definitely a must do - it will be hot (even at night during the summer) but would recommend this as a must do in Morocco! Thanks again Saaid!
事業者からの返答
Dear Oliver,
Thank you for this wonderful review! We're so glad Saaid made your trip unforgettable with his knowledge and good vibes. The Sahara views truly are incredible. Thank you for recommending us!
F
Freedom32557376742
June 26, 2026 · via Tripadvisor
Sahara
We booked our tour to the Sahara with Ando Tours. Our guide was Hicham. The best guide ever! Thanks for making 3 days in Your car feel like a party! Love singing This is Afrika with you all.
1人が参考になったと回答
事業者からの返答
Dear Traveler,
Thank you so much! We're thrilled you had such a great time with Hicham. Singing along and making memories, that's what it's all about. Hope to see you again!
F
Freedom39110506644
June 26, 2026 · via Tripadvisor
Book and request Hicham!!
Hicham was an excellent driver. Some might be against booking due to the lengthy drives. However, your driver will make that 3 day drive not only tolerable but enjoyable. Ours was fluent in English and was a fun time, always being able to read the room. Wheather it was to turn off the music mid day when the group was tired or to give us the aux so we could blast our own music and sing along. I truly did not feel like a fish out of water in my first time in Morocco because of the kindness of Hicham.
The tour itself is very worth it. The stops along the way to the Merzuca are enjoyable full of knowledge or photo opportunities. This is definitely a Instagram friendly trip.
Regardless of the drive or stops it will all be worth it when you are in the Merzuca sand dunes. Its the most awe inspiring and peaceful place I have ever been to.
I can not recommend this trip enough, and if you can request Hicham! He is such a great time and will fill you in on anything about Morocco you want to know.
A added bonus is that we got back to Marrakesh around 2 hours earlier then the tour says you will be arriving.
1人が参考になったと回答
事業者からの返答
Dear Traveler,
Thank you for this fantastic review! We're so glad Hicham made your trip memorable and that you loved the Merzouga dunes. Your recommendation means a lot. Hope to welcome you again!
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