Our driver Officer D was the best addition to our vacation! He was very knowledgeable and willing to share about the history and culture of Bali! His service was also above average by far. He took care of myself and family as if we were his family! The tour was a complete success thanks to him and his partner Sundae who was driving the other vehicle the rest of my family was in. We had other drivers for other parts of our vacation and wanted to get them 2 back for our driving needs.
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Sightseer13383788506
October 14, 2026 · via Tripadvisor
Excellent experience
Our drivers Dee and Sunday were excellent very polite great humor very knowledable of all the activities we will refer your company and dee to our friends that plan on visiting Bali and we most definitely will utilize your company again and most definitely will request Dee and Sunday
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waydo24
May 24, 2026 · via Tripadvisor
Blissful Bali Experience
⭐⭐⭐⭐⭐
We had an absolutely amazing experience on this 3 day Bali private tour! Our guide, Katut, was incredibly friendly, welcoming, and made us feel comfortable from the very beginning. His knowledge about Bali’s culture, history, temples, and local spots was outstanding, and he explained everything in such an interesting way.
Katut went above and beyond to make sure we had the best experience possible. He was patient, professional, always on time, and happy to answer any questions we had. You could really tell he genuinely cared about making our trip special.
The tour itself was beautiful, well organised, and covered so many incredible places. Thanks to Katut, we got to see the real beauty of Bali and learn so much along the way.
Highly recommend this tour to anyone visiting Bali and if you get Katut as your guide, you’re very lucky!
事業者からの返答
Thank you so much for sharing such a wonderful review of your 3-day private tour. We’re truly grateful you had an amazing experience with Mr. Ketut.
It means a great deal to our team to hear that you felt comfortable from the start and enjoyed learning about Bali’s culture, history, and local spots. Mr. Ketut will be truly honored to know his passion, knowledge, and care made your trip special.
Thank you for recommending our tour and Mr. Ketut. We hope to welcome you back to Bali again in the future for more beautiful memories.
Warm regards,
Putra Manik
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karimhX3237TP
May 24, 2026 · via Tripadvisor
Moyo is the best Guild & driver in Bali
We had an amazing experience with Moyo in Bali! He is extremely professional, kind, punctual, and trustworthy. He made our trip smooth, comfortable, and stress-free from start to finish. He knows the island very well, recommended great places, and always made sure we were enjoying our time. Driving was safe, the car was comfortable, and his positive attitude made the experience even better.
If you are visiting Bali and looking for a reliable driver, I highly recommend Moyo. Thank you for making our trip memorable!
事業者からの返答
Thank you so much for your wonderful review and kind words. We’re truly grateful you had an amazing experience with Moyo in Bali.
It means a lot to our team that you felt the trip was smooth, comfortable, and stress-free. Moyo will be truly honored to hear that his professionalism, local knowledge, and positive attitude made your time memorable.
We take great pride in providing safe, reliable service and sharing the beauty of Bali with our guests. Thank you for recommending Moyo — we look forward to welcoming you back again in the future.
With warm regards,
Putu Manik
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Richard_L
May 24, 2026 · via Viator
Poor service
The driver picked us up at our hotel on time. I asked him to stop for a bottle of water, after a half hour of I had to tell him to stop for water. The first and second stops were as planned. The one thing I was really looking forward to was the Sacred Monkey Forest Sanctuary. He took us to Kemenuh Monkey River instead, very lame and a lot of steps up and down. I saw a gift shop and told him I wanted to stop in and look, he told me we would but had to look at something else first. Next thing I knew we were getting into the car. He then took us to a wood carving store and skipped the Mount Batur lunch and took us to a water fall. At this point I was done for the day and told him to take us back to the hotel. We skipped the 2nd day and the third day we just went to a Rice Terrace. Driver had a bad attitude and didn't listen to anything we had to say. Would never use this company again.
事業者からの返答
Thank you for taking the time to share your feedback, and I sincerely apologize that your 3-day tour with us did not meet your expectations. This is not the experience we aim to provide, and I appreciate the chance to address your concerns directly.
After reading your review, I spoke with Mr. Ketut , a senior and very professional member of our team, and reviewed the details of your trip to understand the full situation.
1. Water stop: We provide complimentary bottled water in all our vehicles. I’m sorry for the delay when you asked to stop for a different brand. While water is always available, our standard is to stop immediately for any guest request. Mr. Ketut understands this and has taken your feedback to heart.
2. Monkey Forest location: On day 1, you mentioned wanting to see a monkey forest but with minimal walking due to fatigue. Mr. Ketut, drawing on his local expertise, explained that Sacred Monkey Forest Sanctuary requires a considerable amount of walking to reach the main areas. He offered Kemenuh Monkey River as an alternative with a much shorter walk, and you agreed to visit there. We apologize if the change from the original itinerary caused any disappointment, and we will ensure we explain the pros and cons of alternative options even more clearly in future.
3. Itinerary changes on day 1 & 3: We understand you were unwell after day 1 and requested to return to the hotel early, then decided to skip day 2. On day 3, the water activity was removed per your request. The wood carving stop and waterfall were suggested as alternatives to the Mount Batur lunch given the long drive and your condition. I regret that the timing of these stops, including the missed gift shop visit, was not communicated clearly enough in the moment. You should never have felt rushed.
4. Communication: I’m sorry you felt unheard during the tour. Mr. Ketut’s intention was to adapt quickly to your needs and the changes in plans while prioritizing your comfort. We recognize that in fast-changing situations, even our most experienced drivers can face communication challenges. We take full responsibility as a company to support our team so every guest feels completely informed and listened to.
We are using your feedback as an opportunity to reinforce our already high service standards with the entire team — including re-confirming all itinerary adjustments with guests before proceeding, ensuring immediate action on comfort requests, and strengthening communication protocols when a guest is unwell.
Mr. Ketut has been with us for many years and consistently receives excellent feedback. He was genuinely concerned about your well-being throughout the tour and regrets that your experience did not reflect that.
We truly regret that we let you down on a trip you were looking forward to. We would welcome the opportunity to make this right and would appreciate it if you could reach out to our customer service team through your Viator booking so we can assist you further.
Thank you for your honesty. We value it and will continue to deliver the professional service our guests expect.
Sincerely,
Putu Martika
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Passenger46550926928
December 10, 2025 · via Tripadvisor
Amazing Experience with Moyo – Highly Recommended!
We had an incredible time in Bali thanks to our tour guide, Moyo. From the moment the trip started, he made everything easy, enjoyable, and stress-free. He knows Bali inside out the culture, hidden spots, best times to visit places, and all the small details that make the experience unforgettable.
Moyo was always on time, very polite, and genuinely cared that we enjoyed every moment. His communication was perfect, and he was flexible with our schedule, making sure we visited exactly what we wanted without ever feeling rushed.
He also took great photos for us and recommended amazing local food spots that we wouldn’t have found on our own.
If you’re coming to Bali and want a guide who is professional, friendly, and truly passionate about what he does, ask for Moyo. He made our trip much better than we expected.
Thank you, Moyo we’ll definitely contact you again on our next visit!
事業者からの返答
We're so happy to hear that you had an amazing time in Bali with Moyo as your tour guide! We're glad to know that he made your trip easy, enjoyable, and stress-free. Moyo extensive knowledge of Bali's culture, hidden spots, and local secrets truly made your experience unforgettable.
Thank you for taking the time to share your wonderful feedback. We're grateful that Moyo could provide you with professional, friendly, and passionate service. Your kind words mean a lot to us and to Moyo, and we'll be sure to pass them on to him.
We're looking forward to welcoming you back to Bali soon and arranging another fantastic trip with Moyo as your guide!
Best regards,
Putra Manik
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noemifL7901SR
November 16, 2025 · via Tripadvisor
One day in Bali with Ketut
Ketut was my driver, everything was good, only was a lot for one day, but the places are very beautiful, maybe I will remove the artiste store.
Ketut has flexible time and local advises for the city.
事業者からの返答
Thank you for taking the time to share your thoughts about your recent tour with us. We're pleased to hear that Ketut, our driver, provided you with good service and flexible time, and that he was able to offer valuable local advice about the city.
We appreciate your feedback about the itinerary, and we'll take note of your suggestion regarding the artiste store. We strive to create a balanced and enjoyable experience for our guests, and your input is helpful in this regard.
We're glad you found the places you visited to be beautiful, and we hope to have the opportunity to welcome you back in the future.
Best regards,
Putra Wicaksana
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rajlolz
November 12, 2025 · via Tripadvisor
Amazing 3-Day Bali Tour with a Great Driver!
The 3-day tour was fantastic! Our driver, Sandeep, was excellent and very helpful throughout. Just a heads-up — traffic in Bali can be quite busy, so be prepared for long hours in the car. Bring some snacks for the drives, as the days can run from around 8 a.m. to 8 p.m., depending on where you’re staying. Overall, it was a great experience!
事業者からの返答
Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that you enjoyed the 3-day tour and that Sande our driver, was able to provide you with excellent service. Your kind words about his helpfulness are greatly appreciated.
We also appreciate your thoughtful advice regarding traffic in Bali and the long hours spent on the road. Your suggestion to bring snacks and be prepared for early starts and late finishes will undoubtedly be valuable to future guests. We strive to provide our guests with a comprehensive and enjoyable experience, and it's great to know that we were able to meet your expectations.
Thank you again for choosing our tour, and we hope to welcome you back to Bali soon.
Best regards,
Putra Wicaksana
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porsham902
October 14, 2025 · via Tripadvisor
Moyo
Moyo is the best. Came here solo for my birthday trip didn’t really have anything planned but Moyo planned everything and showed me the best place to eat etc. he also take so great videos. Most definitely will be my driver on my next trip
事業者からの返答
Dear valued guest,
Thank you for taking the time to share your wonderful feedback about your experience with Moyo. We're thrilled to hear that Moyo went above and beyond to make your birthday trip special, despite you not having any prior plans. It's great to know that Moyo was able to showcase the best local spots and capture your memories with great videos. We're grateful for your trust in him, and we're looking forward to welcoming you back on your next trip, with Moyo as your driver again. Have a fantastic day.
Kind Regards
Putra Manik
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Lgfernandes
October 5, 2025 · via Tripadvisor
Such a great way to see different sites in Bali with your own private driver
We pre-booked three days prior to arriving in Bali and had Moyo as our driver. He was such a great guide and so very flexible as we changed our itinerary once we were Bali. Traffic was really bad at times but Moyo navigated the best routes for us. We fit so much in on our three days seeing sites in Bali we had never seen before (this was our 5th trip). We also got to know Moyo and learnt about the Balinese culture.
As a family of four with diverse interests we managed to meet everyone needs.
事業者からの返答
Thank you very much for review our team services. We're deeply grateful for the time you took to share your wonderful review about your experience with Moyo, our dedicated driver and guide. We're thrilled to hear that Moyo exceeded your expectations with his exceptional guidance, flexibility, and knowledge of Balinese culture. We're proud to have team members like Moyo who go above and beyond to ensure our guests have an unforgettable experience.
We're also delighted to know that despite the challenging traffic, Moyo's expertise helped you navigate the best routes and make the most of your three-day trip. It's fantastic that you were able to explore new sites and experiences, even on your fifth visit to Bali. We're especially grateful that Moyo could cater to your family's diverse interests, making it a memorable trip for everyone.
Thank you for choosing our services, and we look forward to welcoming you back to Bali again soon.
Best regards,
Putu Martika
