The driver was really nice and patient but the Air condition in the car was faulty and for a long drive, i believe the company was supposed to check this prior to picking me up.
事業者からの返答
Hi Godfrey. Thank you for you feedback here. We called your guide during the trip and he confirmed with us that the AC worked fine after you had requested for it to be on, we also have used this vehicle on multiple trips and have had no complaints of the AC. We feel this is an unfair review of your experience and reflection of Michel’s service especially as you requested this booking only 30mins before the start time and we were still able to accommodate you as well as some special requests you had. We kindly ask that you re-evaluate the rating as this affects our booking rate. If you have any other concerns please contact us and we would be happy to discuss the matter with you. We’re not asking for a 5 start review however we do feel that the current rating is not fair after going the extra mile to make your tour happen instead of cancelling your last minute requests. Thank you and safe travels!
K
Karilyn_V
November 8, 2025
Wine around the Cape
Our guide was excellent and the wineries were wonderful.
We were able to obtain a good sampling of the SA wines.
J
Jenn_N
February 22, 2025
Our driver was late on...
Our driver was late on arrival so we lost 1.5 hours of our tour. Our tour guide did not give us much information of the vineyards, so the experience felt that we paid for a taxi service versus an actual vineyard tour.
S
schja2017
February 21, 2025
Hands off - definitely cheating!
Same experience. Booked, paid, confirmed - but never a driver came. Neither via mail nor via telephone was it possible to contact
R
Rita_H
February 16, 2025
Badest Experience ever
The driver came more than one hour too late, after messaging with him where he always wrote "I am at your place at 10 minutes" which was not true, after more than one hour delay, we booked a private driver with uber. I hope I will get my money back, this is really a no go and not very professional.
M
Michel_M
December 29, 2024
Wine tasting in Cape Town
Great vine tasting experience with the pleasure to appreciate the country side by a great sunny day.
D
Deborah_H
December 15, 2024
Romantic Winery Tour
The winery tour was very romantic. Our driver - Wesley - was very patient, professional, and knowledgeable about the region. This is for couples. We highly recommend the tour!
F
Fulfilled_M
November 21, 2024
Personalised, exceptional and worth it
Michel was an exceptional guide - the wine farm choices were top notch, the views were sensational and the wine experience was wide. Will definitely recommend.
P
Pamela_D
September 3, 2024
Absolutely amazing!!!
Our tour guide was spectacular! From start to finish he was professional and pleasant. We fell in love with Spier Vineyard and he allowed us ample time to explore the grounds. We had a lovely day; thank you Wesley!!!
事業者からの返答
Thank you so much for your feedback! We highly appreciate you thoughts and are happy to hear about your good experience. We’ll pass this on to Wesley! Safe Travels
A
Andrew_Z
April 22, 2024
Fun and relaxed experience
The trip was fantastic! Michel was a professional and friendly driver, and allowed for some flexibility for us if we wanted to spend a bit more time at one place. All of the wineries we visited were beautiful and memorable experiences.
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