We booked a private quad tour at 3 PM. The day before, we were contacted and asked if we’d like to move the reservation to 4:30 PM to catch the desert sunset. We agreed, excited about the idea.
Unfortunately, the experience was disappointing. The tour was not private at all. We started with a large group, then had only about 10 to 15 minutes riding on our own before regrouping with everyone at a Bedouin village for a camel ride, which we had clearly said we did not want.
Soon after, it was already time to leave, even though the sun was still high. When we mentioned that we expected a longer ride and were hoping to actually see the sunset, especially since we skipped the camel ride, the staff seemed annoyed. They offered to return to the base for water and a quick break, then go back out into the desert for the sunset, but that never happened.
Instead, once back at the base, we were given water and then pressured multiple times to buy souvenirs despite repeatedly declining. There was no return to the desert, no sunset, and we were simply driven back to the hotel.
The total experience lasted about 2.5 hours, even though we paid for 3. It wasn’t private, and it didn’t deliver what was promised. Overall, we felt misled and disappointed.
Special mention to the driver, who was friendly, fun, and played great music, and to the tour guide, who was also very kind.
The desert was beautiful but the ride particularly bumpy.
事業者からの返答
Thank you for your feedback. We would like to clarify a few points to provide a complete picture for future travelers.
Regarding the Bedouin village, it is a shared cultural center, similar to a museum, where all visitors experience desert heritage together. However, your Quad Bike and guide remained strictly private as promised. Furthermore, for our guests' safety, we sometimes adjust tour timings to avoid the extreme afternoon heat—prioritizing health over schedules.
We are surprised by this rating, especially since we provided a complimentary private transfer from Makadi Bay as a gesture of goodwill, covering the costs ourselves. While we always strive for excellence, we hoped the extra effort and free services provided would have been appreciated more. We wish you the best in your future travels."
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Explorer17748752719
September 27, 2025 · via Tripadvisor
Great experience in the desert
Fun quad bike ride for two with a colleague and the tour guide.
The Bedouin village was okay, but you can't expect too much either. Arrival, welcome tea, buy souvenirs and short ride on camel. Then return.
But was much better than expected!
事業者からの返答
Thank you very much for your review and we hope to see you again in Hurghada and we wish you happy and enjoyable times.
D
Delia K
September 26, 2025 · via Tripadvisor
Great experience
Great day!
Everything as promised , punctual hotel pickup , friendly guides , quat ride to Bedouin village and short camel ride.
The glasses and scarf could be rented for little money.
事業者からの返答
Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Kundenzufriedenheit ist für mich das Wichtigste. Vielen Dank für Ihre Bewertung und wir wünschen Ihnen eine schöne Zeit.
Y
Yuriy_S
April 26, 2025 · via Viator
Overall good experience and excellent stuff but may not be for everybody
We did a private trip and are happy with the stuff and organization. The ride itself was a bit bumpy and rough and may not be for everybody. Overall, I recommend if you are in the area and looking for some activities
事業者からの返答
Thank you, sir, for this review. You are a lovely family♥️.
It was a wonderful trip with you👌. We🙏 wish you a happy 🙏vacation and a pleasant time.
2
278mji
January 21, 2025 · via Tripadvisor
Lovely day out
The quad bike experience was very well organised and enjoyable, however the highlight of the day was our driver Mostafa. He picked us up and stayed with us all day and made sure we were very well looked after. Lovely driver, always smiling and happy to help.
事業者からの返答
Thank you Mr.
Miki & Cathrine It was an honor to meet you and thank you for the review. You are great people too. See you soon.
R
Rolf E
January 1, 2025 · via Tripadvisor
A great, private quad safari!
We had a great, private quad safari! Everything was as described and the whole family had a lot of fun and a good time. Very nice guides - and the possibility to receive photos and videos of the day for an additional 50€ as a very nice memory. From our family thank you & a clear recommendation!
事業者からの返答
Thank you for your review. Happy New Year to you and your family . See you again soon.
M
Mark_W
December 30, 2024 · via Viator
Totally worth it
I booked this for my husband and 9 year old son, both enjoyed it. The quadbikes are in good condition and they were allowed to ride fast. There was also a little surprise animal that my son was happy to see. He rated the experience as 4.5* only because the ride was very bumpy :)
事業者からの返答
Thank you for your review. We look forward to welcoming you again in the near future. We wish you a happy new year filled with joy.
K
Keith_M
February 3, 2024 · via Viator
Absolute must do trip
The private tour was fantastic! Pick up all arranged swiftly with on the day booking via Viator. Great communication and feeling of safety. English speaking staff did very well. They kindly provided a scarf which with the goggles was all required. Wear clothes that can get dusty as your tear out into the desert! We went right into the mountains and felt no pressure to do anything that we didn't want to. The camel ride was included and great for our instagrammable day trip. We had significant freedom as a private arrangement that other groups did not. It was a blast to see the mountains 15km off and chase the horizon. One of the best tours possible thanks so much
事業者からの返答
Thank you, sir, for this review. We are honored to serve you and we are always at your service. We wish you a happy and enjoyable holiday.
K
kiri15louise
January 30, 2024 · via Tripadvisor
Best company and tours ever!🤩
Absolutely amazing tour company! Was recommended by a friend and now I see why. We have so far done the Paradise Island trip and then Quad biking (also booked on to a dolphin trip) 😃 cannot fault at all! You are very well catered for and could not have felt safer in their hands. They went above and beyond offering us a discounted price because we booked several trips and they even took us on a city tour in addition to everything. I have never had a more enjoyable experience with a tour company and cannot recommend this company enough! If we are ever back in Egypt I would only book with this company! The friendliest of people and the best tours going! 🤩
事業者からの返答
Thank you for your review🙏❤️. We were honored to serve🫡 you and we look forward to seeing you again soon.🙏🙏🙏
D
Daniel_M
November 12, 2023 · via Viator
Unforgettable experience - really fun, and well organized!
Phenomenal experience! A very well organized tour with stunning scenery. Quad bikes work great, and the Bedouin village was really fun to explore.
Everyone was friendly and made us feel very welcome. Our guide took a lot of photos for us, and our driver Ahmed was kind enough to offer my girlfriend his head scarf to use for the quad bike.
I’m also very grateful to the Manolo tour company for being accommodating and flexible. My girlfriend had a stomach bug on the day of our tour, but we were able to easily reschedule at the last minute for the following day.
事業者からの返答
Thank you, sir, for your review. We are always at your service. We wish you a happy holiday in Hurghada