The hotel pickup was on time. You were then driven to a spot and it was time to get out, that was all. Then you stood around for 20 minutes and didn't know anything until someone came and assigned the bus. The bus ride was good. The place was simple but clean. The food at the hotel was a bit unkind and had little taste. The tours were great organized and carried out, that was all fine. Only at the end of the return journey you were dropped off at a bus stop and you didn't know if you would be driven back to the hotel. That was an unpleasant ending.
Thanks so much for your feedback, Bernhard Knupfer We are sorry for the experience Before the trip, we had inform you in advance on the booking details, you can check again: Please note that during the sleeper bus from Hanoi to Sapa and back - 6 hours each way, there will be no tour guide with you. In case feel free to contact me. The tour guide will pick you up in Sapa when you arrive and arrange lunch for you before the trekking tour. On the way back, the tour ends at the bus stop, please arrange your own transfer to your hotel. We will note and improve it Thanks again for joining us. Have a nice time in Vietnam! Best regards, Luong
