Misha was very knowledgeable and professional. We really enjoyed the tour and all activities. Every aspect was perfect, great value.
事業者からの返答
Thank you very much for your wonderful review! We are delighted to hear that you enjoyed the tour and all the activities with Misha. We’re especially happy to know that you found her knowledgeable and professional, and that you felt the tour offered great value. We will be sure to share your kind words with Misha. Thank you again for choosing Japan Gray Line, and we hope to welcome you back to Japan someday!
S
Sherpa00618883417
September 18, 2026
Fabulous Day trip to Mt Fuji, Mt Hakone, Ashi Lake & bullet train
Loved the whole experience.
Misha our guide was fantastic.
The lunch was a letdown .
Very ordinary restaurant and food
事業者からの返答
Thank you very much for your wonderful review! We’re delighted to hear that you loved the overall experience and that Misha made your day so enjoyable. We’ll be sure to share your kind words with her.
We’re sorry to hear that the lunch did not meet your expectations. We truly appreciate your honest feedback, and we will take your comments into consideration as we continue to review and improve our tour arrangements.
Thank you again for choosing Japan Gray Line. We hope to have the pleasure of welcoming you back to Japan again in the future!
2
277terricaj
September 14, 2026
Above and Beyond
Komiko was an amazing guide, the driver was nice and professional. This tour excesses our expectations and we will definitely recommend it to others. Everything about this tour was great, the locations, the lunch, the timing.
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that Kumiko and our driver helped make your Mt. Fuji & Hakone tour such a memorable experience. It’s fantastic to know that the tour exceeded your expectations and that you enjoyed the locations, lunch, and timing.
Your kind words and recommendation mean a lot to our entire team. We truly appreciate you choosing to travel with us, and we hope to have the pleasure of welcoming you again on your next visit to Japan!
6
698normanw
September 9, 2026
Highlight tour of Tokyo
This was such a fantastic tour We learnt so much, saw amazing places and the Japanese lunch was delicious. It in truth was so much more than we expected.
Loved the boat trip over the lake,Hakone was beautiful,and the bullet train such a bonus. The driver and tour operator went above and beyond to ensure all passengers had a wonderful experience. Anyone looking for a really good experience Book this trip. You will love it.
事業者からの返答
Thank you so much for your wonderful review and for recommending our Mt. Fuji & Hakone Tour!
We are delighted to hear that you had such a fantastic experience and enjoyed the beautiful scenery, the boat ride on Lake Ashi, the Japanese lunch, and especially the return journey by bullet train. We’re also very happy to know that the tour exceeded your expectations.
Our driver and tour team truly appreciate your kind words. We always do our best to make sure our guests have a comfortable, enjoyable, and memorable day in Japan.
It was a pleasure having you with us, and we hope to welcome you back to Japan again in the future!
R
Rebecca_W
September 9, 2026
This was an excellent...
This was an excellent tour. It was fast- paced and lasted all day, but you get A LOT in. We did the add-on lunch and bullet train options. The lunch was delicious. The bullet train was awesome, and this is great way to add it in to your trip, if you are staying in Tokyo, just to say you went on the bullet train. We travelled as a family of 4 (2 adults, 10 yr old, and 6 yr old) and everyone enjoyed this tour.
事業者からの返答
Thank you very much for taking the time to share your wonderful experience with us.
We are delighted to hear that you and your family enjoyed the Mt. Fuji & Hakone tour. It is especially wonderful to know that everyone, including your children, had an enjoyable and memorable day.
We are pleased that you enjoyed the lunch and the bullet train experience as well. We understand that the tour is quite full and fast-paced, and we truly appreciate your kind words about how much you were able to experience in one day.
It was our pleasure to be part of your family’s journey in Japan, and we are grateful that you chose to travel with us. Thank you again for your kind recommendation, and we sincerely hope to have the opportunity to welcome you and your family back to Japan in the future.
D
Dream530138
September 3, 2026
Yuki - Best Tour Guide Ever!!
I really enjoyed the tour and Yuki was very informative, kind and explained everything!
事業者からの返答
Thank you very much for your wonderful 5-star review! We’re delighted to hear that you really enjoyed the tour.
We’re especially happy to know that Yuki was informative, kind, and took the time to explain everything along the way. We’ll be sure to share your kind words with her!
Thank you again for choosing Japan Gray Line. We hope to have the pleasure of welcoming you back to Japan again in the future!
3
315deeptik
September 3, 2026
Amazing day trip!
Amazing day trip! Yuki was an awesome guide—friendly, knowledgeable, and made the Mt. Fuji and Hakone experience so enjoyable. The lunch was also awesome. Everything was well organized, and the bullet train ride back was a great finish to the day. Highly recommend!
事業者からの返答
Thank you very much for your wonderful 5-star review! We’re thrilled to hear that you had such an amazing day exploring Mt. Fuji and Hakone.
We’re especially happy to know that Yuki made your experience so enjoyable with her friendly personality and knowledge. We’ll be sure to share your kind words with her. It’s also great to hear that you enjoyed the lunch and that the bullet train ride back was a memorable way to finish the day.
Thank you again for choosing Japan Gray Line and for your kind recommendation. We hope to welcome you back to Japan again in the future!
S
stevendR5209FP
September 3, 2026
Mt Fuji we will never forget
The greastest tour we have done. Yuki was a fantastic guide full of history and knowledge. Highly recommended and the bus drivers were faultless.
事業者からの返答
Thank you very much for your fantastic 5-star review! We are absolutely thrilled to hear that this was the greatest tour you have done.
We are especially delighted that Yuki’s knowledge, passion, and storytelling made your experience so memorable. We will certainly share your kind words with her. We are also very pleased to hear that our drivers provided such a smooth and comfortable journey.
Thank you again for choosing Japan Gray Line and for highly recommending us. We truly hope to have the pleasure of welcoming you back to Japan again in the future!
H
H713IHsaidb
August 26, 2026
Excellent
The tour was very beautiful and informative snd the guide was a very hard worker and did her best to explain everything and all of us in the tour were satisfied
事業者からの返答
Thank you very much for your wonderful 5-star review! We are delighted to hear that you enjoyed the tour and found it both beautiful and informative. We are especially happy to know that our guide’s efforts and explanations helped make your experience enjoyable and satisfying. Your kind words mean a great deal to our entire team. We hope to have the pleasure of welcoming you again on another Japan Gray Line tour in the future!
A
andreavV5563IU
August 26, 2026
A new idea of Japan
Nice and stimulating experience of the nature of the country
事業者からの返答
Thank you very much for your kind 4-star review! We’re delighted to hear that you had a pleasant and stimulating experience while enjoying the beautiful nature of Japan.
We truly appreciate your feedback and hope to have the opportunity to welcome you again and make your next experience even more memorable!
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