ホップオン・ホップオフ・ブエノスアイレス（26停留所）+ AIスマートガイド
説明
「パノラマ ルート」ツアーでブエノスアイレスをユニークな方法で体験してください。 自分のペースで 26 の象徴的な観光スポットを巡り、街の歴史と活気ある文化を満喫してください。 利点： 時間を最適化: 急がずにブエノスアイレスのエッセンスをとらえ、十分に楽しめるように一日を計画しましょう。 ユニークな視点: 当社の 2 階建てバスはパノラマビューを提供し、独特の体験を提供します。 快適さと特別感: 混雑を避け、お客様の満足のために設計された快適で安全な旅をお楽しみください。 アクセス可能な文化: 複数の言語による音声ガイドにより、訪問した各サイトの歴史と文化をより深く知ることができます。 私たちのツアーは単なる散歩ではなく、ブエノスアイレスと深く個人的につながるための招待状です。 本物の体験を重視する冒険家のために、南米で最も魅力的な都市のひとつを巡る忘れられない探検ツアーをご提供します。 弊社でご予約いただければ、特別なご旅行が実現します。
ツアーオプション
ハイライト
含まれるもの
旅行者の評価
重要情報
- 車いす対応
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 近くに公共交通機関があります
- 幼児は大人の膝の上に座る必要があります
- あらゆる体力レベルの方に適しています
レビュー(28)
We picked this company since they had the buses more often, but it took us 3 buses wait to get out of caminito since the lines were so long. The stops are the same as the red buses so the lanes get mixed. This was a big problem especially at the San Telmo stop, eventually the yellow line was separated and formed behind a couple of parked unmarked buses (about 40 people), thus the yellow busses kept skipping the stop (2 times ) and when they stopped ( 3 buses in total) they only picked up a handful of passengers. Ended up taking a cab to catch it 2 stops over and once in downtown, they transferred us to another bus that took 20 min to take off. So just wasted a lot of time waiting...
Thank you for taking the time to share your experience with us. We are truly sorry to read about the delays and frustration you experienced during Holy Week. Dates like these bring exceptionally high demand in Buenos Aires, but even in that context, we fully understand how disappointing it is to spend such a large part of your day waiting instead of enjoying the city. We especially appreciate the detail you provided regarding the situation in Caminito, San Telmo, the mixed lines, the difficulty identifying the correct boarding area, and the additional delay caused by the transfer downtown. Feedback like yours is extremely valuable, because it helps us clearly identify where the experience did not meet the standard we want for our passengers. Please accept our sincere apologies for the inconvenience caused. A hop-on hop-off service should offer freedom, flexibility, and a pleasant way to discover the city, and we regret that in your case the operational congestion during one of the busiest periods of the year affected that experience so heavily. Thank you again for bringing this to our attention. We truly value your comments and will take them seriously as part of our ongoing efforts to improve organization, stop management, and the boarding experience during peak-demand dates. Warm regards, Sebastian Sanchez
Good experience, weather in BA is unpredictable, it was good having a dry spot where to sit while driving around the city, sometimes they drive too fast so you cannot take pictures from the bus, however you can always jump off (i did not do it because it was raining a lot and had a tight schedule to meet). It took about 4 hours to do the route with only one stop for me to have lunch, so plan accordingly, I’ll take it again when coming back to BA
Thank you very much for sharing your experience with us. We’re very glad to know you had a good overall experience and that the covered seating area made your ride more comfortable, especially with Buenos Aires weather being so unpredictable at times. We completely understand how important that can be when you are trying to enjoy the city despite the rain and a tight schedule. We also truly appreciate your honest feedback regarding the speed of the bus in some moments. Comments like yours are very valuable because they help us continue improving the experience for our passengers, especially for those who want to take photos and enjoy the views at a more relaxed pace. Thank you as well for mentioning the approximate duration of the route and the need to plan accordingly. That kind of insight is very helpful for future travelers. It means a lot to us to know that you would choose the experience again when you return to Buenos Aires. We would be delighted to welcome you back for another ride and hopefully with sunnier skies next time. Warm regards, Sebastian Sanchez
Great tour, with English audio. We went from start to stop to enjoy the whole route sitting at the no roof top deck in perfect sunny weather. A few stops could be left out, but overall a great way to see and pick places you want to visit by foot.
Thank you so much for sharing your experience with us! We’re truly happy to know you enjoyed the tour, the English audio, and especially that you were able to experience the full route from the top deck on such a beautiful sunny day. Buenos Aires is a city full of character, and we’re glad the service helped you discover it comfortably while also giving you the chance to choose the places you wanted to explore on foot. We also appreciate your honest comment about some of the stops. Feedback like yours is very valuable and helps us continue improving the overall experience for our travelers. Thank you again for choosing us. It was a pleasure to be part of your visit to Buenos Aires, and we hope to welcome you again very soon for more unforgettable experiences in Argentina. Warm regards, Sebastian Sanchez
Good. We saw all of the major sites and the information provided was relevant and helpful. The locations were easily accessible. I would go again.
Hello wannabetraveler45, Thank you very much for your kind review. We are delighted to know that you found the experience worthwhile and that you were able to see all the major sights of Buenos Aires in a comfortable and accessible way. It is great to hear that the information provided was relevant and helpful, and even more rewarding to know that you would do it again. That is exactly the kind of experience we love to create for our travelers. Thank you for choosing FONTENAY TOURS and for sharing your feedback. We hope to welcome you again very soon for more unforgettable moments in Buenos Aires. Best regards, Sebastian Sanchez
We boarded at stop 2 just after 9am. A tour guide scanned our QR codes and gave us a map. We stayed on up to stop 21 about 12 midday.
Dear fred_h, Thank you very much for sharing your experience with the Hop-On Hop-Off Buenos Aires tour. We're delighted to know you were able to start your day early and enjoy a ride through the city, boarding at stop 2 and exploring several parts of Buenos Aires along the route. This tour is designed precisely to give travelers a convenient and comfortable overview of the city, allowing everyone to discover many of Buenos Aires’ most iconic neighborhoods and landmarks in a short amount of time. We’re glad to hear the boarding process was smooth and that our team was there to assist you with scanning your QR codes and providing the route map. We truly hope this experience helped you get a great first impression of our beautiful city and inspired you to explore even more during your stay. Thank you again for choosing us, and we hope to welcome you back in Buenos Aires in the future. Warm regards, Sebastian Sanchez
If I was sent a QR code I could not find it on the day for Tour. All I had was a confirmation number. The street attendants put me on a Yellow bus. The bus attendant put me off at the next stop. I had to walk almost a mile to get back to where I started. The street attendants put me on a red bus. The attendant said I was on the wrong bus and advised me to get off and take the Yellow bus. I said I was put off the yellow bus. He let me stay on. I rode the entire circuit for rear I would not get back on if I got off. I bc did not have a good experience.
Thank you for sharing your experience. After personally reviewing your reservation, I can confirm that there was a failure on our side regarding the delivery of the QR code required to access the service. For that, I sincerely apologize. This was clearly not the experience we aim to provide. As soon as we identified the situation, we processed a full refund of your booking (USD 42) and immediately reinforced our internal procedures to ensure that all required documentation is properly sent before each departure. At FONTENAY TOURS, we believe that when something does not go as planned, the right thing to do is to take responsibility and resolve it promptly. Your feedback helps us improve, and I truly appreciate you bringing this to our attention. I hope we may have the opportunity to welcome you again in the future and provide the seamless experience you deserved from the beginning. Warm regards, Sebastian Sanchez Managing Director FONTENAY TOURS
Bus was clean and audio through the headphones was clear and the content was interesting. We saw many sites in beautiful Buenos Aires. There weren’t enough buses and they didn’t run very frequently. We got off in San Telmo and had to wait for at least 45 minutes until a third bus came that had room for us. In the meantime 3 of the competitors buses stopped at this stop. We also had to change buses that we were not aware of. Fortunately another passenger on the bus told us we needed to change buses to finish the route.
Dear 552laurae, Thank you very much for sharing your detailed feedback about your Hop-On Hop-Off Buenos Aires experience with the Smart Guide AI. We truly appreciate you taking the time to write such a thoughtful review. We’re very happy to know that you enjoyed the cleanliness of the bus, the clarity of the audio, and the content of the commentary. Buenos Aires is a stunning city, and it’s wonderful to hear that you were able to discover many of its beautiful sites along the route. At the same time, we sincerely regret the inconveniences you experienced. Waiting 45 minutes in San Telmo and finding that buses were full is certainly frustrating, especially when you see other buses appear to be arriving more frequently. We completely understand how that impacts the overall experience. Service frequency and seat availability are key elements of a hop-on hop-off tour, and your comments help us identify where improvements are needed. We also apologize for the confusion regarding the bus change required to complete the route. Clear communication is essential, and you should have been properly informed about that transition. We’re grateful that another passenger was able to assist you, but this is something that should always be clearly announced and explained by the staff and through signage. Your feedback is extremely valuable, and we will be sharing it with the operations team to continue improving scheduling, communication, and overall coordination along the route. Thank you again for choosing to explore Buenos Aires with us. We hope to have the opportunity to welcome you back and provide you with an even smoother and more enjoyable experience next time. Warm regards, Sebastian Sanchez
Don't by your ticket here. Way to expensive,....00000000_______nnononono-------⁰0000000000000000000000
Dear Edwin, Thank you for sharing your feedback. I’m sorry to learn that you felt the price was higher than expected. We always strive to maintain transparent and competitive pricing. However, when tickets are purchased through international platforms such as Viator, the final price may include service fees and distribution costs that are not directly set by us. For this reason, prices may differ from those offered at local kiosks. That said, we want every guest to feel fully confident in their decision. If you wish, I would be glad to personally review your case and clarify any questions. We appreciate you taking the time to share your perspective, as it helps us continue improving. Kind regards, Sebastian Sanchez
Great way to get an overall perspective of the city. The bus was clean and the staff were very polite and helpful.
Dear Gisele, Thank you very much for taking the time to share your experience with us 😊 We’re delighted to hear that the Hop-On Hop-Off Buenos Aires tour gave you a great overview of the city and that you found the bus clean, with a team that was polite and helpful. Buenos Aires is a city full of character and contrasts, and our aim is to make discovering it easy, comfortable, and enjoyable. Your kind words are a great motivation for our entire team and confirm that we’re on the right path. It was a pleasure to have you traveling with us, and we truly hope to welcome you again in the future—either back in Buenos Aires or on another memorable experience with FONTENAY TOURS. Warm regards, Sebastian Sanchez Managing Director FONTENAY TOURS
We had trouble locating the stop and were immediately replenished on the bus without having to go to the offices
¡Muchas gracias por compartir tu experiencia! 🌟 Nos alegra saber que, a pesar de la dificultad inicial para localizar la parada, pudimos resolver la situación de manera rápida y efectiva, permitiéndoles disfrutar del recorrido sin necesidad de acercarse a nuestras oficinas. Brindar soluciones ágiles y poner siempre al pasajero en el centro de la experiencia es una de nuestras prioridades. Gracias por elegir FONTENAY TOURS y por destacar nuestro servicio. Será un placer volver a acompañarlos para que sigan descubriendo Buenos Aires de la mejor manera. Un cordial saludo, Sebastian Sanchez Director General FONTENAY TOURS
