Booking was very easy but despite about 20 mails nobody informed us about what time we will be picked up by the driver. The hotline speaks only Portuguese. Only our concierge at the hotel succeeded. The driver and the flight were mega-punctual. Very professional procedure.
5
538malcolmh
December 31, 2025 · via Tripadvisor
Poor Xmas Lunch Service
We have been coming to the Borrowdale Hotel for 30 years unfortunately the Xmas Lunch was very disappointing and the service was slow and poor. They even got the bill wrong, we were charged for some one elses drinks.
T
travaller60
December 25, 2025 · via Tripadvisor
Excellent
My daughter and I spent 5 days in Rio de Janeiro, which we loved
Our travel Agent had organised a helicopter ride via Rio Caroca Tour Ltd. We were picked up and dropped off from our hotel on Copacabana beach. The helicopter base was a long way, but we didn’t mind (approx. 1hr and 30 minutes return).
Unfortunately, that day was a little cloudy but managed to have a great view of the beaches, Christ the Redeemer and Sugar Load Mountain. It was awesome we both loved this helicopter ride and wish it was longer. Would highly recommend
Only issue I would have is that we were told the ride would be approx. 30/35minutes ours was 20 minutes exactly. Not sure why but great anyway
A
angeladY6949FO
September 19, 2025 · via Tripadvisor
If the elevator had been working, my experience would have been a lot more pleasant!
Overpriced for what you get! For elderly people with walking problems this is a no no since you need to walk up stairs to get from the street entrance to the elevator, which takes you, (if and when it works) to the reception on the second floor. The carpeted floor in the reception and dining areas are stained and could need a thorough cleaning. My room was okay, except there were no towel holders in the bathroom or soap dish in the shower stall. For hot water you need to let the water run for at least 10-15 minutes. Daytime receptionist not particularly caring. The only redeeming factor is the hotel’s central location.
A
Antwand_W
September 17, 2025 · via Viator
The ride was amazing!!!...
The ride was amazing!!! Everything moved swift and to the point. A little disappointed in the clouds but great pilot and flight
M
Mark_H
January 27, 2025 · via Viator
helicopter ride over rio de jeneiro
great helicopter ride pilot was exellent took us all over rio the christa redeemer suger loaf mountain would recommend if your coming to rio its a must you ride all over most of the beaches
L
Lazaro_H
July 8, 2024 · via Viator
Highly recommend.
It was perfectly planned from beginning to end.
Excelente communication with tour coordinador & driver.
Pilot was attentive, friendly.
We ended up flying alone w pilot which made it more especial.
事業者からの返答
Hello!
Thank you for your excellent feedback! We're glad to hear that everything went well on your tour with us! The helicopter tour is a great option for those who want to see Rio from a different angle, which makes it even more special!
Our team works hard to ensure that our clients can make the most of their time in Rio, whatever the tour/service/experience!
Thank you for your kind words and we hope to see you again soon!
Best regards,
Rio Carioca Tour
R
Rory_W
April 16, 2024 · via Viator
Left speechless !
If I could give this experience 7 stars, I would ! We were a party of 12 and we were looked after brilliantly. The views of Rio with the time we had were just spectacular. Thank you so much to the team that looked after us and the go pro video was an additional bonus. Don’t hesitate, this is a must do!
事業者からの返答
Hello!
Thank you so much for your fantastic review! We're thrilled to hear that you and your party had such a wonderful experience with us. It's our priority to ensure all our clients feel well taken care of, and we're delighted that you enjoyed the spectacular views of Rio. We'll be sure to pass on your compliments to our team, and we're glad you appreciated the GoPro video as an extra touch.
Your recommendation means a lot to us, and we can't wait to welcome you back for more unforgettable experiences!
Best regards,
Rio Carioca Tour Team
W
Wander29004858747
April 9, 2024 · via Tripadvisor
Quality service
We hired some transfer services and were happy every time: punctuality, attentive and friendly drivers, new, clean and well-maintained cars and a lot of flexibility for schedule adjustments.
We recommend it with enthusiasm.
事業者からの返答
¡Hola!
¡Es genial leer que tuviste una buena experiencia con nosotros! Trabajamos con los mejores profesionales de Río para que nuestros clientes puedan disfrutar al máximo de nuestra ciudad.
¡Muchas gracias por tu comentario y por elegir Rio Carioca Tour!
G
gracielasQ6545SH
December 15, 2022 · via Tripadvisor
I'd come back 100 more times
Pleasure trip with friends.
In August, we traveled 3 couples to Memories Varadero in Cuba. All great, beautiful beaches, great service. Very good Restaurant Criollo, thanks to Yeinys, Wendy and Yusteidys. So is the Japanese Resaurant. It's so big, so big, you get tired of walking, it's a shame, like us, there are some foods that don't reach them, but they give it all the ripple.
事業者からの返答
¡Hola! Creo que se equivocó de ubicación, pero estamos contentos de que haya sido una buena experiencia.