片道大阪24区関西空港送迎

Worst service ever. I purchased this airport transfer service in Osaka one week in advance, expecting a smooth experience. Instead, I was asked to wait 40 minutes, followed by another 30 minutes, which is unacceptable for a pre-booked transfer. The service was clearly not properly reserved, and the overall arrangement was very poor. There were not enough cars to handle the passenger capacity, showing a lack of planning. To make things worse, this is a no-refund service despite the delays. A terrible experience. I would not recommend this service.

The check in desk is a bit recessed so not easily visible. After exiting the arrival area, head left and keep walking ..the desk is after the osaka information area.

Tried to make return trip from hotel to airport at airport counter with no success with counter personnel. Will try with another service.

After getting off the plane from Kansai Airport and going through security, they were quickly able to find their counter. Then the staff showed me the dispatch meter and told me to wait a while to get on the bus. I just waited a few minutes and got on the bus. Although I need to change to their business car halfway through, I don't have to carry my luggage back and forth at all, and will have a driver to help me. It took just over an hour to reach the hotel. Although the subway is cheaper, the language communication and the fact that you don't have to carry luggage back and forth throughout the journey is a great experience.