Do not do this experience. EVER. Firstly, both of our JetSki reverse buttons were broken. My JetSki’s power button had fallen off and it was falling to bits. The seats were ripped and the sides were scratched. There was also no Bluetooth speakers as promised. Once taken out, both of our JetSki’s broke, mine beyond repair so we had to go back in early- cutting our experience short. This was EXTREMELY expensive so to not even have a functioning JetSki which looked like the pictures is beyond ridiculous. Funnily enough, the tour guide had a fully functioning JetSki of high quality in perfect condition. All in all, save yourself the money and time and never come here.
事業者からの返答
Dear Sir,
Thank you for sharing your experience. We're truly sorry to hear that everything didn't go as expected.
We’d appreciate the opportunity to learn more about what happened and make things right. We had reviewed the case and found out that there was sudden issue happened on both jet ski in the water, which is out of our control, even how our mechanic team were checking on it before sending it to water. Despite of what happened, our team were trying to compensate another trip for you because your satisfaction and overall experience is really important to us.
Please email us directly at info@luxuryjetskidubai.com so we can address your concerns personally. Again, we sincerely apologize for the inconvenience caused.
Your feedback helps us improve, and we hope to earn your trust again in the future.
Thank you and have a great day ahead
5
563sbw
March 1, 2023 · via Tripadvisor
Best jetski in dubia
Very good and friendly service. Kingsley was the perfect tour guide and made this experience the best I have had. We will be back soon. Five star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
事業者からの返答
Dear Customer,
Thank you very much for taking your time writing us about your Jet Ski experience. We are happy that you had a great experience with the jet ski and had fun with one of our team. We look forward to seeing you again soon.
All the best & Kind regards
Luxury Jet Ski Rentals Team
B
baraat2023
January 20, 2023 · via Tripadvisor
Amazing and exhilarating
Martin and Desmond were great help. They offered to hold our phones and record us as we were riding. Definitely a repeat experience. Beat in dubai. Make sure to get the 1 hour package to ride to burj al arab
事業者からの返答
Dear Customer,
Thank you very much for taking your time writing us about your Jet Ski experience. We are happy that you had a great experience with the jet ski and had fun with one of our team. We look forward to seeing you again soon.
All the best & Kind regards
Luxury Jet Ski Rentals Team
3
344moh
January 2, 2023 · via Tripadvisor
Great
Great experience and good Jetski. I had a wonderful time. John is also a great and fun instructor.
I will be back!
事業者からの返答
Dear Customer,
Thank you very much for taking your time writing us about your Jet Ski experience. We are happy that you had a great experience with the jet ski and had fun with one of our team. We look forward to seeing you again soon.
All the best & Kind regards
Luxury Jet Ski Rentals Team
I
Igor M
January 1, 2023 · via Tripadvisor
Jet ski fun
Excellent experience — top of the line jet skis and professional instructors, Martin is the best! Such a highlight of our Xmas stay in Dubai
事業者からの返答
Dear Customer,
Thank you very much for taking your time writing us about your Jet Ski experience. We are happy that you had an awesome experience with the jet ski and one of our team. We look forward to seeing you again soon.
All the best & Kind regards
Luxury Jet Ski Rentals Team
1
163sanzharm
December 9, 2022 · via Tripadvisor
Best jetski in dubai
It was my first time expiriencing such good service, provided by luxury jetski rentals, great thanks to captain Martin, in future i will only choose ljr!
事業者からの返答
Dear Customer,
Thank you very much for taking your time writing us about your Jet Ski experience. We are happy that you had an awesome experience with the jet ski and one of our team. We look forward to seeing you again soon.
All the best & Kind regards
Luxury Jet Ski Rentals Team
5
576damonl
December 9, 2022 · via Tripadvisor
Jet ski review.
Kingsley is the man. He is an expert guide and good at spraying the guests with the jet ski haha great way to see the city from the water and awesome photos.
事業者からの返答
Dear Customer,
Thank you very much for taking your time writing us about your Jet Ski experience. We are happy that you had an awesome experience with the jet ski and one of our team. We look forward to seeing you again soon.
All the best & Kind regards
Luxury Jet Ski Rentals Team
F
faiza709
December 5, 2022 · via Tripadvisor
Great experience!
Captain Martin he was a hero! Damn! It was hell of an experience with luxury jetski. Go for it and full fill your Dubai trip! Definitely worth your time with these guys. Awesome!
事業者からの返答
Dear Customer,
Thank you very much for taking your time writing us about your Jet Ski experience. We are happy that you had an awesome experience with the jet ski and one of our team. We look forward to seeing you again soon.
All the best & Kind regards
Luxury Jet Ski Rentals Team
S
Stay03761625346
December 1, 2022 · via Tripadvisor
Very cool and nice water cycle
Very good experience, the instructor Martin make us an awesome tour around the palm and burj el arab best experience in dubai!!
事業者からの返答
Dear Customer,
Thank you very much for taking your time writing us about your Jet Ski experience. We are happy that you had an awesome experience with our Jet Ski and one of our team. We look forward to seeing you again soon.
All the best & Kind regards
Luxury Jet Ski Rentals Team
R
riza_wanders01
November 27, 2022 · via Tripadvisor
Not your ordinary jetski ride
Kingsley is super nice, made sure we weren't left behind. Will recommend for the whole awesome jetski experience.
事業者からの返答
Dear Customer,
Thank you very much for taking your time writing us about your Jet Ski experience and for recommending Luxury Jet ski to everyone. We are happy that you had an awesome experience. We look forward to seeing you again soon.
All the best & Kind regards
Luxury Jet Ski Rentals Team
