BEWARE- THIEF’S!!!
My wife’s AirPods fell out of her backpack at the Park and we didn’t realize until we arrived back to our hotel. We called the business and they said that they didn’t have them even though we could see them there onsite at the Park with our phone. The following day, we saw that they moved to a house 15 miles away in a residential area (picture attached). Obviously an employee stole them and if they are that quick to bring something home that isn’t theirs, I’m sure they wouldn’t hesitate to steal other things.
事業者からの返答
Thank you for bringing this to our attention. Situations like this are taken very seriously.
Vista Los Sueños Adventure Park maintains a strict zero-tolerance policy regarding any form of misconduct. All lost items are handled under a formal internal protocol, and after reviewing our records, no items matching this description were reported or turned in to our lost and found.
We understand how frustrating this situation can be. However, based on the information available, we are unable to confirm the circumstances described. We kindly suggest contacting your service provider and sharing the location details you mentioned so they can assist you further.
Your comments have been escalated for internal review as part of our ongoing commitment to maintaining the highest standards of service and integrity.
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Samantha_C
April 6, 2026 · via Viator
Good fun!
Jason was a great tour guide for the atv waterfall sessions. I appreciated getting to practice driving the atvs on a course before jumping into the tour as it was my first time. We really enjoyed driving through the area and swimming at the waterfalls! Mary was also amazing as our chocolatier teacher. She was very informative and funny. 10/10 would recommend!
事業者からの返答
Thank you for your wonderful review! 😊 We’re happy to hear you had such a great experience and felt comfortable throughout the tour. It’s great to know you enjoyed both the ATV adventure and the Chocolate Experience. We truly appreciate your recommendation and hope to welcome you again soon for another amazing day! 🌿
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Beth_P
November 9, 2025 · via Viator
Amazing tour!!
This is was an amazing ATV tour. A great mix of adventure and beautiful views! The chocolate tour is not something to pass on! It was awesome.
事業者からの返答
hank you for your amazing review! 🌿 We’re so happy you enjoyed the ATV adventure with its beautiful views and also loved the Chocolate Tour — it truly is a sweet experience! Your kind words mean a lot to us, and we hope to welcome you back soon for more fun and flavor at Vista Los Sueños Adventure Park! 🍫✨
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DrJ1336
September 14, 2025 · via Tripadvisor
Exceptional 2 hour ATV tour
It was a great experience and the trails were exceptional the guide was great and they were all very professional. Would recommend it to everyone.
事業者からの返答
Thank you for your kind words! We’re delighted you enjoyed the trails and had a great experience with our professional guides. Your recommendation means a lot to us. We look forward to welcoming you back for more adventures at Vista Los Sueños Adventure Park! 🌿✨
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SharonL_C
August 15, 2025 · via Viator
Such a great adventure!
The Atv ride to the waterfall was so much fun… just know you’re going to get dirty:muddy! That’s just part of the experience!
事業者からの返答
Thank you very much for your kind words. It is a very gratifying feeling to know how satisfied
you were with our work. We will be waiting for you back! PURA VIDA 🇨🇷
J
jerryrp67
June 29, 2025 · via Tripadvisor
Great tour, will do again
We did the ATV and Chocolate tour with lunch.
Had a great ride on the ATV, lots of trails, streams. We did get wet so change of clothes would be nice but dried off pretty much during lunch.
Jason did a great job as our tour guide. My wife who never drove one before did well and didn't slow us down. Lol
Views were great, waterfall spot was great, wish we had brought suits and towels to jump in the pool.
We also did the chocolate tour and learned a lot about cacao, Tony was awesome and very informative. Learned a lot about the whole eco system.
Lunch was delicious, staff was great.
Next visit would like to do horseback riding and zip lines .
Pura Vida
事業者からの返答
We are happy to know that you enjoyed your time in our park. Our team works hardly to give you the best tours and make you feel at home visiting us. Hoping to have you back ¡PURA VIDA! 🇨🇷
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Nielda S
April 3, 2024 · via Tripadvisor
Really good
Started with a small walk to chocolate experience. It was very educational and yummy.
Then an hour wait for our ATV tour but they have a restaurant with great food which we enjoyed. ATV and water fall was good as I am not a big fan of ATV but my husband enjoys it. Water fall felt great. Very cooling after the ride. We finished the tour at their artesanal brewery “papagayo”. Definitely do the tasting it’s free then enjoy the beer with a snack to finish your day. We all enjoyed it very much. Highly recommend it
事業者からの返答
That is the best way to discover what Costa Rica has for you! Thanks you for choosing us to have a great day of adventure.We will be more than happy to have you back for more experiences! ¡PURA VIDA! 🇨🇷🌱
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Lynn_G
December 28, 2023 · via Viator
Great way to spend an afternoon!
Wonderful adventure park. Very well run and many safety measures. Guides were fabulous! Do not miss the cocoa tour…so interesting!!!
A
Ara_B
December 16, 2023 · via Viator
Wonderful Experience‼️
Mary was our instructor very sweet we also had another young man( can’t remember his name) but he was so helpful. The chocolate experience was so informative and the instructors were so knowledgeable…we had a wonderful experience!
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Johaem15
July 24, 2023 · via Tripadvisor
Bad attitude at reception
We bought super combo packages and everything was very good, although we would have liked to see more respect for the schedules as all tours started about half an hour after the scheduled time. Despite that, they were very nice and the food great, delicious.
The only LOUSY thing, was the attention given by the girls at the reception. They were super rude and bitter, seemed upset with any questions we asked and answered in a bad way.
