Great taste of Morocco this tour Company had arranged for everything
Prompt Pick up at 8:30 in Seville at the offices of the tour company by Jose drove to Cadiz to pick up four more passengers and go to Tarifa, where we were handed off to a local tour company very pleasant representative named Laura. We had two hours to explore the city and then caught the ferry to Tanger. Once in Tanger. We were picked up by a taxi, arranged by the company, Ahmed, quick trip to the hotel. There is a two hour time difference. It is two hours earlier in Morocco.The hotel was very pleasant and had free Wi-Fi free breakfast swimming pool all the modern conveniences. We were picked up at 10 AM the next morning by Rashid in a large tour bus went back to the ferry to pick up 40 more passengers and went on a tour of Tanger, which included lunch shopping Camel ride if you wanted for two euros and a visit to Hercules cave. Rashid was an amazing tour guide and speaks English and Spanish fluently back to the ferry for the 5 PM with Diana. Tour bus stop in Cadiz and then three stops in Seville got in around midnight. I would highly recommend this tour. Just understand that it is going to take at least three hours to get from Seville to Tarifa. It was a great value and we were taken care of with tickets and tour guides appropriately. Not one tour guide stayed with us. We were handed off from tour guide to tour guide, but we had no issues. Please call the tour company. Do not try to communicate through Tripadvisor.
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481meghana
July 21, 2026 · via Tripadvisor
Do not put yourself at the mercy of this awful company
Please let me warn you away from this tour company. They did not deliver the services they promised us and left us in a very vulnerable position.
My friend and I booked a 3 day-2 night tour that was supposed to pick us up in Sevilla take us to Tangier, spend the night in Tangier then travel to Chefchaouen, spend the night in Chefchaouen then return all the way back to Sevilla.
I'm not very well traveled and since we are two women we chose to travel with a guided tour.
However, it quickly became apparent how disorganized this company was and how poor their communication was. It felt unsafe.
I will say our local guide in Tangier, Rachid, was great! Very kind, very hospitable, and you could see that he was looking out for everyone and making sure we were safe and having fun. He even gave my friend and I his personal card in case we needed him for the rest of the trip.
However, the tour of Tangier was so touristy. I guess it's like any border town, but it just felt overwhelming and uncomfortable. Nothing felt authentic.
Then in Chefchaouen, the same thing. Side note, if you have only seen "the blue city" of Morocco in IG and social media posts, it's beautiful, the people are kind, but the whole thing is just a tourist trap. The entire reason the city is blue is to increase tourism. There's no cultural reason behind it.
After our first day in Tangier, we had no guide with us. A driver picked us up and then we were left to our own devices in Chefchaouen. Then a driver picked us up and dropped us back at the ferry the next day.
We had to stalk tour groups to find a guide and ask how we were supposed to get back to Sevilla from Tarifa.
This poor guide said it was her first day on the job. Contacts her office and tells us, oh, we were supposed to travel back on the bus with her group but no one had told her that.
So, in other words, if we hadn't ambushed her, we would have been left abandoned at a ferry port with no way to get the 2.5 hours back by bus to Sevilla.
I should mention we WhatsApped all the numbers we had for the tour company the whole time and no one ever responded.
We were lucky that no one took advantage of us, and we met only kind and hospitable people. But there were definitely moments when I felt unsafe, and when people could have taken advantage. I don't like having to rely on the kindness of strangers, and that's exactly the position we were put in by this mess of a tour company.
Do not waste your money or your mental well-being on this awful tour company.
事業者からの返答
Hi, thank you very much for taking the time to share your feedback with us. We're really sorry to hear the inconveniences you had and we would like to express our most sincere apologies. Nevertheless we must point out that we always take care of our guests and all of our staff is available 24/7 to answer any question you may had. Kind regards from Sevilla.
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A8526CIkathyl
April 10, 2026 · via Tripadvisor
Our Adventure in Tangier
We were not certain about booking this tour as reviews had mentioned that information given out was not always complete, especially with so many different guides and means of travel. Everything worked out wonderfully for us, travel and guides were on time and we never felt "stranded." The guide in Tangier, Rashid, was very enthusiastic and moved very quickly. My grandon really enjoyed the comel ride. We had a family of six ranging from seven years to 70+ years and often could not keep up with his fast pace. After the delicious lunch, Rashid, recruited one of his coworkers also named Rashid, to take us around the medina, which worked much better for all of us. Thank you very much. Our hotel was very nice and was located just off of the main beach road, so we were able to see the sights and find a great place for dinner. We felt very safe. The next morning, the hotel had an included breakfast buffet and allowed us to store our luggage until being picked up at 4:30 pm. We made our way back to the Medina to shop and explored the narrow alleys. We were picked up on time and taken to the ferry with tickets, went through customs in Tarifa, met our van , and headed home. It was a great experience for all of us. Thank you to Naturanda for our 2 days in Morocco!
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tatianarM8037ET
March 27, 2026 · via Tripadvisor
Lousy logistics
Bad experience. I don't recommend it.
The tour promises two days in Tangier and we were not even 24 hours enjoying. ALL the first day was transport pass too late by us and the Ferry to Tangier at 5pm and when you arrive it is night not worth it. The second day we started the tour 12pm because we had more than 1 hour waiting on a bus for people arriving for the day tour. The very dear guides but the experience as such and very very bad logistics.
事業者からの返答
Hola, muchas gracias por compartir con nosotros su feedback. Lamentamos profundamente los inconvenientes que ha experimentado y en nombre de todo el equipo le transmito nuestras más sinceras disculpas. Hemos tomado nota de los comentarios que nos hace llegar y los revisaremos con nuestro equipo para asegurarnos de que su opinión cuente. Un cordial saludo.
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lisasfo
February 25, 2026 · via Tripadvisor
Smooth transport from bus to ferry and to bus. Glad we went for two days with walking tour in different areas.
Day one was mostly transport with stops in souvenir shops. Day two, much better.
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Cruiser24416658117
September 24, 2025 · via Tripadvisor
I would hire again without hesitation
From start to finish, everything excellent we could enjoy the excursion fully, Rashid and Ali, great as Laura and José who withdrew us on the ferry with a van 0km from the ferry, the wonderful hotel with Pileta and its people so willing and polite (we felt like kings), a little away from the Medina but €4 a taxi round trip we enjoyed on our day off.
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deborahr893
March 30, 2025 · via Tripadvisor
Recommended
Recommenddisima our guide was Lola, super attentive, friendly and friendly, cared for all the members of the group. The tour quite complete. 🙂
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Stamm44
January 10, 2025 · via Tripadvisor
Great Tour Seville to Tangier.
Take the two-day tour to Granada and Tangier. Doing it all in one day would be exhausting. The Moroccan tour guide, Rachid, was fantastic.
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Rebecca A
December 31, 2024 · via Tripadvisor
A bit disappointing.
While staying in Seville for a week we decided that since we were so close to the straights we should look into going to Tangier. After looking at multiple tours we decided to book the 2 day to make sure we had enough time to get the full experience. I don’t regret going, but it was not what we were expecting. There were 5 of us (4 adults and 1 child 10yr old). I misunderstood the description when it said “private” transport thinking this was a tour for just our group. When I contacted the company with questions (there was no information in our booking with any specifics on our overnight stay), They informed me there were 16+ others on a bus going down. We had to be at a pickup point at 6:45 am in front of a closed office. There was a young man on the bus that explained he would be dropping us at the port and that someone else would meet us in Tangier. The whole ferry experience was stressful. You had to get your passport stamped in the boat once the ferry arrived at the dock. People started lining up before we docked and it took 45 minutes for us to get off. Once we finally were able to get to the terminal we were the last of a much larger group than who we traveled with. The group at 26 in total and the bus they put us in only sat 25 so one of us has to stand. We finally arrived in old town at noon and Our guide hustled us through the old town (we did stop at a cool restaurant for lunch) and then were rushed through the kasbah, so that we could visit two shops that the guide got commissions from if we bought items. These each took time as they wanted to pitch their wares. We then were hurried to a bigger bus and drove out of town. We drove past a few places the guide pointed out (Sultans palace which you could not see from the road). Then we went to the Hercules Cave. This was so disappointing. My grandson was so excited to see it and it was basically a tourist trap. Tons of people shoving through vendors selling chachkis. We then stopped in a dirt parking lot to “ride the camels” which consisted of a handful of animals that got walked around in a circle for 2€. They then took the day trippers back to the ferry and dropped us off at a hotel with only the instructions that someone should be back to pick us up at 4:30 the next day to take us back to the ferry. This “4 star” hotel was very basic. The rooms were musty and would be considered a 2 star in the US. I have traveled extensively and understand there are different rating standards. It was loud and the beds were like pallets. The next day we had to check out of the hotel and basically just waited at the beach/ restaurant until another bus showed up to take us back to the ferry. We were met by a young woman who led us to another bus full of people to take us back to Seville. We were dropped at the pickup point at about 10:30pm. So in summary, we expected a private tour with more time in the old town. I guess people can comment that we did not take advantage of our “free” day, which if we wanted to pay more money to another guide we could have gotten more of what we were expecting. In total we only spent 3.5-4 hours in town. Which was not worth two full days of our trip and $1500.
事業者からの返答
Hello Rebecca, we are really sorry to hear you experience did not met your expectations. The itineraties of all our activities are available in the descriptions of our products in our website and in our partners webpages as well. We take note of your commenst about the free time, the transport and the timmings in order to keep delivering only the best experiences for our clients. We hope to see you again in the future, best regards from Seville.
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H4451BIjanl
December 31, 2023 · via Tripadvisor
A pleasant day in Ronda!
Excellent tour to Ronda, good bus service and guided by Patricia our professional guide
Good experience!!!