I booked a 2 hour catamaran experience for 3rd October. We were very excited for our trip, however there was a very bad weather forecast for the day of our experience.
I contacted Barcelona Sailboats twice in the week before the experience and on the day to check if the experience would go ahead, given the very bad weather forecast. I was not able to cancel it as the cancellation policy only allows Barcelona Sailboats to cancel due to bad weather. We had to go ahead with the trip otherwise we would have lost our money.
The trip did go ahead, but unfortunately as soon as we left the harbour it was clear that the weather was very bad and the sea very rough. They took us to a different harbour where several of our group disembarked because the sea was so rough. We then sat in the harbour because of the storm and the trip wasnt able to continue. The storm was so bad that crew were taking pictures of the cloud formations.
The terms of the booking state that: 'The total amount of the activity will be refunded in case of adverse weather conditions for navigation.' I have asked several times for a refund but received no response.
I would not recommend booking with this company - they will take you out in unsafe conditions so that they can keep your money.
K
karenn0eliam
August 23, 2026 · via Tripadvisor
Birthday 40s with Familie!!!
It was Great, Liz was such a good captain!!! It was great for just another experience with my friends and family!. I recommend it 100% to make it unless l once in your life!!!
Y
Y1759IKjordic
July 31, 2026 · via Tripadvisor
Perfect
We did it with Luis, very nice, a 10
A
aleixo306
July 31, 2026 · via Tripadvisor
boat
we were with Luis and it was spectacular
6
638_scart
June 25, 2026 · via Tripadvisor
RECOMMENDED
Excellent; Luis was an excellent captain and guide.
K
katie_b
June 18, 2026 · via Viator
This was so much fun! We...
This was so much fun! We swam, drank Cava played our favorite music on the speaker and had a great time.
3
375JorgeM
June 16, 2026 · via Tripadvisor
The best boat ride.
Excellent option for the sunset.
N
N8282PJemmat
June 13, 2026 · via Tripadvisor
Unforgettable day with friends.
Unforgettable day with friends! We spent two hours with Luis, and we had a great time on the boat and swimming. The guide was extremely kind and helpful; he brought us snacks and drinks and was attentive the entire time. We will undoubtedly repeat it!
A
A5765UKcarolinat
June 13, 2026 · via Tripadvisor
Excellent
It has been an impressive experience; we were with Luis, who was extremely attentive at all times. I totally recommend it.
B
B4041IBjoelc
June 13, 2026 · via Tripadvisor
Unique experience.
A unique and incredible experience. The navigator Luis was extremely attentive and very pleasant; I will definitely repeat it.