成都発、列車で行く九寨溝と黄龍への2日間のプライベートツアー

This is not a tour, only a company buying tickets for you and arranging transportation. While the drivers were nice, there is absolutely no way this should have cost me $800 USD (for comparison, I flew roundtrip Florida to New Zealand for only $700). They dropped me off at the train station in Chengdu where I then had to figure out what to do on my own (I had never taken a train previously). And the process repeated- I was then dropped off near the entrance to Huanglong and just told to "walk that way." I returned to the driver in the afternoon where I was transported to the next city/hotel, told that the entrance to Jiuzhaigou was about 500 meters away so I could just walk, and then meet the driver back at the hotel at 4pm the next day. The hotel was a Holiday Inn Express- definitely not "4 star"- I literally had trash as the view out my window! I was then dropped off uphill in the rain from the next train station for the return trip to Chengdu where I had to figure out the train situation on my own again (different station set-up). I feel like this company greatly took advantage of me in terms of cost. I can check the price of the train tickets and know the hotel was only about $60 USD. Even paying the drivers well (which I am certain they didn't receive even close to the amount I paid), this should have been $400 at the most and there still would have been profit fot the company.

Very well organized and tour conductor's replies were always quick and precise. The driver does not speak English and I never speak Chinese, but we could cope with the translation application. It could have been better if I could choose the train back to Chengdu, as I knew I would be able to walk faster than average.

総合評価：5/5 最初の問い合わせからツアー終了まで、非常にスムーズで全体的な満足度は高めでした。 Overall rating: 5/5 From the initial inquiry to the end of the tour, everything went smoothly and I was highly satisfied overall. 対応の良し悪し：4/5 必要な情報は要点をまとめて送ってくれますが、こちらから伝えないと対応されない部分もあります。日本の旅行会社のような細やかな配慮を期待すると、ややギャップを感じるかもしれません。 Service quality: 4/5 They provided the essential information in a clear and concise way, but there were areas where we had to proactively ask. If you’re used to the detailed care of Japanese travel agencies, you might notice a slight difference in attentiveness. 返信の速さ：5/5 返信の速さは非常に優れており、朝でも夜でも驚くほど早いレスポンスがありました。 Response speed: 5/5 Response times were outstanding—quick replies even in the morning or late at night. Very reliable communication. トラブルフリー：5/5 事前に組まれたスケジュールについては、記載された通りのサービスが提供され、安心感がありました。キャンセル料が無料なので、繁忙期に高鉄の予約が取れなかった場合は車移動などに切り替えるのも選択肢だと思います。 Trouble-free: 5/5 The planned schedule was executed exactly as described, which gave me peace of mind. Since cancellation is free, it may be a good idea to switch to a car plan during peak seasons if train tickets can’t be secured. コスト：3/5 全体的に価格は高めで、個人で手配する場合の倍近くになる印象です。もう少し価格に対する納得感がほしいところです。 Cost: 3/5 The pricing felt a bit high—probably nearly double what it would cost to arrange everything myself. I wish the value felt more aligned with the cost. イレギュラー対応：5/5 高鉄での忘れ物に迅速に対応していただき、無事に回収することができました。非常にありがたかったです。一方で、2日目に長い空き時間ができた際、電車の変更ができないのであれば別プランの提案など柔軟な工夫があると、より満足度が高まると感じました。費用に見合った提案力を期待したいところです。 Handling of unexpected situations: 5/5 They responded quickly when I left something on the high-speed rail and helped recover it—great service. On the other hand, there was a large gap of free time on the second day, and since the train couldn’t be moved earlier, it would’ve been helpful to receive an alternative plan suggestion. I’d appreciate a bit more creativity and value in handling such cases, especially at this price point.

Convenient for private car and high speed train arrangement . good advice and provide guidline for visit and preparation