SAP Adventures - 2 day Sacred Valley & Machu Picchu
We booked a 2 day (1 night) Sacred Valley and Machu Picchu, and honestly the communication was amazing from the start. A big thank you to Rouse and Nali, and being flexible as we decided to book our won hotel in Aguas Calientes, and got the 8am Circuit 2 passes we wanted. The guides Jhojhan (Sacred Valley) and Paul (Machu Picchu) were excellent, extremely knowledgeable and interesting too. Also punctual on time, and they were happy to go at our pace. I would highly recommend SAP Adventures for your Peru Adventures!
事業者からの返答
Thank you so much for your wonderful review! ⭐️ We truly appreciate you taking the time to share your experience with us. 😊
We’re delighted to hear that you enjoyed your trip and had a great experience with our team! 🏔️✨ Thank you for trusting SAP Adventures! We hope to see you again in Peru soon!
H
H8393YGclaudiaz
May 10, 2026 · via Tripadvisor
Good itinerary, but accommodation and communication fell short
We did the 3-day Sacred Valley and Machu Picchu tour. The itinerary itself was good, but overall the experience did not fully match what was promised.
The hotel was described as three-star, but it did not feel comparable. Our room was very noisy facing the street, and there was no hot water from the tap. Communication was also slower than expected, which added unnecessary stress during the trip — for example, our train was only confirmed about 24 hours before departure.
The guide at Machu Picchu was friendly, but she did not speak English, which created confusion, especially during the stressful ticket queue.
Overall, the tour had good parts, but the accommodation and communication need improvement.
事業者からの返答
Hello,
Thank you very much for your feedback, and we are pleased to hear that you enjoyed the Sacred Valley and Machu Picchu portions of your trip.
We also appreciate you taking the time to share your concerns regarding the accommodation, communication, and guide services, as this helps us continue improving our operations.
We completely understand that the room may not have met your personal expectations, particularly regarding the noise and hot water issue. We sincerely apologize for this inconvenience and have shared your comments with the accommodation provider so they can review these concerns and work on improvements.
Regarding communication and train confirmation, we understand your concern. During periods of high demand, final train assignments and schedules may sometimes only be confirmed shortly before departure. While this process depends on the train operators, we recognize that it can create uncertainty for travelers, and we will continue working to improve the speed and clarity of our communications.
Concerning the assistance provided during the ticket process, we sincerely apologize for any confusion caused. Our local staff was assigned to coordinate the logistics and support the ticket purchase process. However, we understand that stronger English communication would have made the experience more comfortable and less stressful, especially during the ticket queue.
We genuinely value your comments and appreciate your understanding. Feedback like yours helps us improve our services and provide a better experience for future travelers.
Thank you once again for choosing Sap Adventures, and we wish you all the best in your future travels.
Kind regards,
Sap Adventures
S
steak2017
April 18, 2026 · via Tripadvisor
Unforgettable 2 Days
On the first day, in the Sacred Valley, everything went smoothly. The pick up, at 6:20 am, was easy with good communication. All the stops were interesting and well timed. Andy did a great job giving us information and keeping the group moving, 11 people. The buffet lunch was also good with some live music. We had plenty of time to get to the train that is 1 hour and 40 min of looking out the window because of the landscape. The hotel in Aguas Calientes was clean and quiet with breakfast.
Our guide for the next day came to the hotel in the morning and accompanied us on the bus and for the first half of our time at Machu Picchu. Edgar was personable with plenty of good history about the site. The second half of our time was up to us. We stayed another 2 1/2 hours which was great. I climbed Machu Picchu mountain and my spouse relaxed and enjoyed the scenery. We got on a bus back and had plenty of time for a nice lunch before the train. The pick up went smooth again with another good driver and we were dropped off at our apartment in Cusco, 6:30 pm, after a wonderful 2 days.
Sap Adventures Team did a perfect job with all the logistics. Very well organized without any issues. We would highly recommend it.
Tip: Not everyone in our group had purchased the exact same tour, so make sure the guide knows what you have included on your specific tour.
事業者からの返答
Thank you so much for your detailed review! We’re delighted to know you enjoyed your 2-day experience, from the Sacred Valley to Machu Picchu. 🏔️✨ We truly appreciate your kind words about Andy, Edgar, our team, and the organization of the trip. It was a pleasure to be part of your journey, and thank you for recommending SAP Adventures! We hope to welcome you again in Peru.
J
johnson2019
April 7, 2026 · via Tripadvisor
Good trip
Smooth experience - no need to bother with the complex Machu Picchu transport and ticket process. Everything is included and well organised. Customer service is responsive.
事業者からの返答
Thank you for your review! We’re happy to hear you enjoyed a smooth and well-organized experience. It’s great to know our team made the transportation and Machu Picchu arrangements easy for you. We truly appreciate your trust and recommendation! 🏔️✨
5
552reneh
March 28, 2026 · via Tripadvisor
Very good agency
Everything was well organized , the staff immediately answered our requests.
事業者からの返答
Thank you so much for your kind review! We’re happy to hear that everything was well organized and that our team was always available to assist you. It was a pleasure being part of your journey! 🏔️✨ We hope to welcome you again in Peru!
2
250zijians
March 2, 2026 · via Tripadvisor
Greatest Trip in Peru
The guide is wonderful at all.
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to know you had a great experience and enjoyed the service of our guide. 🏔️✨ It was a pleasure having you with us, and we hope to welcome you again in Peru!
M
Maps10425504498
February 19, 2026 · via Tripadvisor
Really good experience!
My guides Andy in sacred valley and Paul in Machu Picchu are very enthusiastic. Our experiences are really good.
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to know you had a great experience with our guides Andy and Paul. We’ll be happy to share your kind words with them! 🏔️✨ It was a pleasure having you with us, and we hope to welcome you again in Peru!
5
552reneh
February 2, 2026 · via Tripadvisor
Everything was perfect
Everything was very well organized, the guides were professionals and interesting, we saw everything we wanted to, and on top the team at SAP was all the time in contact, responsive to any request and caring about us being satisfied.
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to know that you enjoyed the organization, our professional guides, and the attention from our team throughout your trip. 🏔️✨ It was a pleasure taking care of you, and we truly appreciate your trust in SAP Adventures. We hope to welcome you again in Peru!
B
binq2019
December 5, 2025 · via Tripadvisor
Wonderful trip to Machu Picchu
clear instructions and tour guide information. Friendly and professional trip guide, I had great tour experience in Machu Picchu
事業者からの返答
Thank you so much for your kind review! We’re delighted to know you enjoyed your Machu Picchu experience and appreciated our clear communication and professional guide. 🏔️✨ It was a pleasure having you with us, and we hope to welcome you again in Peru!
海
海瑩 顧
September 28, 2025 · via Tripadvisor
An amazing and memorable solo trip with Sap Adventures!
Very impressed by staff quick and professional responses. When I hesitated about my itinerary, which required a 2d stay in Aguas Calientes, they offered extremely helpful advice and arranged for a guide, Samuel, to pick me up at the station. Samuel quickly helped me purchase my ticket for Machu Picchu the next day and provided many valuable suggestions. He’s an excellent, friendly, and professional guide for the tour!
I had a wonderful day at MachuPicchu, everything went smoothly, making it the most memorable experience of my solo travels. Thank you so much to the professional team.
事業者からの返答
Thank you so much for sharing your wonderful experience! We’re thrilled to know our team could assist you throughout your solo trip and that Samuel made your visit to Machu Picchu even more special. 🏔️✨ Your kind words about his professionalism and support mean a lot to us. It was a pleasure being part of your journey, and we hope to welcome you again in Peru!
