I had a bad experience with this company. During the tour from 11-06-2025, the vehicle was taken out of service due to a battery problem. Instead of giving us a professional solution, we were divided between different companies with explanation and apologies from the Guide. It was my turn to continue with Alan Travel, which fortunately was very good. The problem was caused by the driver ' s failure to do a basic pre-check. This shows a serious lack of accountability. Most worryingly, no one from the company showed up or apologized the next day. Only the Lourdes guide had to put her face to the matter. (she nothing to do with it.) Excellent) and a collaborator asked Alan Travel's guide, how we were doing, having my phone number? Like these kinds of failures are normal. I do not recommend this company. Lack of organization, lack of communication and zero responsibility to the client.
Lamentamos lo sucedido
























































