スマトラ島エシカルジャングルトレッキング2日間

Dear Amelie, Thank you so much for your amazing and heartfelt review! ❤️🦧🌿 It was an absolute pleasure having you with us on your 2D1N jungle adventure in Bukit Lawang. We’re so happy to hear that you enjoyed every part of the experience — from the airport pickup and pre-trip arrangements to the jungle trekking, delicious Indonesian food, wildlife encounters, and, of course, the exciting Jungle Taxi! 😍🌴 We’re especially happy to hear that Sam and Broccoli helped make your adventure so memorable. We’ll definitely share your kind words with them — they will be so happy to hear them! 🥦😊 Seeing the young orangutans, mothers with their babies, and the gibbons must have been such a special experience. 🦧❤️ And yes, the jungle trekking can definitely be challenging with those steep climbs, but we’re glad Broccoli managed to keep the vibes high along the way! 💪🏽😂 And Mama Jungle is sending a big thank you for the kind words about the food! 🍜❤️ Thank you once again for choosing and trusting Sumatra Orangutan Trekking with your jungle adventure. We truly appreciate your support and hope to welcome you back to Bukit Lawang for another unforgettable adventure one day! Warm jungle regards, The Sumatra Orangutan Trekking Team 🌿🦧❤️

Dear Rabjaneh, Thank you so much for this incredible review! 🦧🌿 Hearing that our trek was the best wildlife tour you’ve ever done means the world to us! We’re thrilled that everything from the communication with Dedek to the guides, food, wildlife, and overall experience exceeded your expectations. A huge thank you for your wonderful words about Brema and Adit. Their knowledge, care, and passion for the jungle are exactly what we hope every guest gets to experience. We’re delighted they helped you discover so much incredible wildlife, from orangutans and gibbons to vipers and Thomas leaf monkeys! 🐒🐍🦧 And of course, we’re happy you enjoyed the food, fresh fruit, river swims, waterfall, and the final tubing adventure! 🌊🍉😄 Thank you for recommending Sumatra Orangutan Trekking so highly. It was a pleasure having you with us, and we hope you’ll return to the Sumatran jungle for another adventure someday! 💚🌴 Warm jungle regards, Sumatra Orangutan Trekking Team

Dear Naomi, Thank you so much for your lovely review! 😊🌿 We’re delighted to hear that you had such a great time in the jungle and enjoyed learning about the rainforest and its wildlife with Naga and Ragil. 🦧🌴 We’re also very happy that you enjoyed the food and found the overnight stay comfortable. It means a lot to us that you had such a positive experience! Thank you for choosing Sumatra Orangutan Trekking and for sharing your experience. We hope to welcome you back to the jungle one day! 🦧💚 Warm jungle regards, Sumatra Orangutan Trekking Team

Dear our jungle friend, Thank you for sharing your feedback with us. We are delighted to hear that you had a wonderful trip with Nata and Ragil. It is fantastic that you enjoyed observing the local wildlife, staying in the heart of the jungle, and experiencing the meals prepared by Mama Jungle. We appreciate your positive attitude regarding the heavy rainfall and are pleased that it did not dampen your experience. We truly appreciate your review and look forward to hosting you again in the future. Warm jungle regards Sumatra Orangutan Trekking-Team 🦧😊

Dear Ying, Thank you so much for your amazing review! 😊🌿 We’re absolutely delighted to hear that your jungle trekking experience was one of the best experiences ever! 🦧🌴 A special thank you for your kind words about Karan and Rizky. We’re so happy they were there to support you when the jungle became challenging and helped you feel safe and cared for throughout the adventure. ❤️ We truly appreciate your recommendation and are so glad that everything felt smooth and well organised from start to finish. Thank you for choosing Sumatra Orangutan Trekking! We hope to welcome you back to Bukit Lawang and the Sumatran jungle someday. 🦧🌿💚 Warm jungle regards, Sumatra Orangutan Trekking Team

Dear Anna, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not fully meet your expectations. We understand that jungle trekking can feel different depending on previous trekking experience and, of course, wildlife sightings cannot be guaranteed every day. We are particularly concerned to hear about your illness after the trek. The health and safety of our guests is extremely important to us, and we take any report regarding food or hygiene very seriously. We’re sorry that you experienced these symptoms. However, we would like to mention that this was not reported to our team while you were still in Bukit Lawang. If we had known at the time, we would have immediately spoken with you, checked the situation with our cooking team, and done everything possible to assist you. As you can imagine, it is also difficult to determine the cause of an illness after the fact, as food poisoning can have different causes and symptoms can sometimes appear after consuming food or drinks from various places. Nevertheless, we take your comments seriously and will use them to review our food preparation and hygiene procedures with the team. We’re sorry that you left with a negative impression and appreciate you bringing your concerns to our attention. We continuously work to improve our service and provide our guests with a safe, enjoyable, and responsible jungle experience. Warm regards, Sumatra Orangutan Trekking Team

Dear Matthew, Thank you so much for your amazing and detailed review! 😊🌿 We’re absolutely thrilled to hear that your trek exceeded your expectations and became the highlight of your trip! 🦧❤️ Seeing orangutans of different ages, including a mother and baby and an impressive adult male, must have been truly unforgettable. A huge thank you for your kind words about Jungle D and Justin. We’re so happy they made you feel safe, comfortable, and well cared for, especially your son. Their patience, humour, and knowledge are exactly what we hope our guides bring to every jungle adventure! 🌴 We’re also delighted that you enjoyed the quieter parts of the trek, the peaceful riverside camp, the gibbons, and of course the tubing adventure at the end. 😊 Thank you as well for sharing such useful practical advice about the terrain and river crossings. The rainforest can be challenging, with steep ascents and descents, but that’s also part of the adventure! Thank you again for choosing Sumatra Orangutan Trekking and for recommending us so highly. We’re honoured to have been part of such a special family adventure and hope to welcome you back to the Sumatran jungle someday! 🦧🌿💚 Warm jungle regards, Sumatra Orangutan Trekking Team

Dear Matheus, Thank you so much for your wonderful review! 😊🌿 A big thank you for your kind words about Waka and Iky! We’re delighted to hear that they made your jungle adventure so incredible. 🦧🌴 We’re very happy that you enjoyed your time in the rainforest and felt confident recommending us. Your trust means a lot to our whole team! Thank you again for choosing Sumatra Orangutan Trekking. We hope to welcome you back to Bukit Lawang one day for another unforgettable adventure! 🦧💚 Warm jungle regards Sumatra Orangutan Trekking Team

Dear Victoria, Thank you so much for your fantastic review! 😊🌿 We’re absolutely delighted to hear that your jungle adventure was one of the best experiences of your 8 months of travelling! That means so much to us. 🦧✨ A huge thank you for your kind words about Sam and Eza. They’ll be thrilled to know that their care, enthusiasm, and dedication helped make your experience so special. Our guides always do their very best to make sure every guest feels safe, comfortable, and able to enjoy the jungle to the fullest. Thank you again for choosing Sumatra Orangutan Trekking and for your wonderful recommendation. We hope to welcome you back to Bukit Lawang one day for another unforgettable adventure! 🌿🦧 Warm jungle regards, Sumatra Orangutan Trekking Team

Dear Kimberly, Thank you so much for taking the time to share such a detailed and heartfelt review! 😊🌿 We’re delighted to hear that the organisation and communication with Dedek made your journey smooth from Medan to Bukit Lawang, through the jungle, and onward to Lake Toba. We know that coordinating multiple transfers and accommodations can take away from the enjoyment of a trip, so we’re very happy that everything came together well. A special thank you for your kind words about Nasir and Risky. We’re especially pleased to hear that they looked after you so well and supported you throughout the trek. They’ll be very happy to know that their patience and helpfulness made a difference. ❤️ And what an incredible variety of wildlife you encountered! Orangutans, monkeys, lizards, insects, birds, and all the other rainforest life make every trek unique. 🦧🐒🌿 Thank you as well for your honest comments about the physical demands. The jungle terrain around Bukit Lawang can be quite strenuous, with steep climbs and descents, particularly on multi-day treks. We always encourage guests to choose the trek length and difficulty that best matches their fitness and mobility, and your experience is a good reminder of how important that choice is. For guests who prefer a gentler experience, our shorter or easier options can be a great alternative. We’re glad that despite the challenge, you enjoyed the riverside camp, delicious food, conversations with your fellow travellers, and especially the refreshing river tubing at the end! 🌊😊 Most importantly, we’re happy that you came away with memories you’ll cherish. Thank you for trusting Sumatra Orangutan Trekking with your adventure, and we hope that if you return to Bukit Lawang, we can help you choose an experience that is a little easier on the legs while still delivering plenty of jungle magic! 🌿🦧 Warm jungle regards, Sumatra Orangutan Trekking Team