It was AHHHHHMAZING. Donny, the F&B manager looked after us like nothing I have ever experienced, and certainly nothing I expected. Donny, if you read this, my biggest regret was not thanking you before transferring onto Tulip. Thank you for making our Erina cruise nothing short of magical and helping celebrate our anniversary in a way that we could have ever imagined.
C
Compass42354457907
December 15, 2024 · via Tripadvisor
Brilliant staff
The staff were the stars of the show of this cruise- not one thing was off limits to ask for. Sophie was very helpful at dinner time especially and huyên was also great. Jenney was the lead of our tour and she was informative and encouraging especially when cycling - she took pictures of us at our little stops and sent them to us by air drop . She asked our permission first which I thought was so kind as I wouldn’t be offended but know others might be.
We went on few of the trips and found them interesting and enjoyable.
Kayaking was offered on two days.
Food was a set menu so make sure to let the staff know your dietary needs before hand they will accommodate all requests.
The only negatives - I found this was a trip for us that would be weather dependent you would get a lot more enjoyment on a sunny trip but this isn’t obviously controllable by Erina cruise.
Also small things like cracked cups, and little fraying on towels just take away from the 5 stars
E
E9283UPtomr
August 2, 2024 · via Tripadvisor
Great Experience
We couldn’t fault the boat or the staff, everything was spotless and the amendities were great. The day excursions were well staffed and enjoyable.
A special mention is definitely needed for Sophie and Kim who were very attentive and a pleasure.
U
U7832TSkateg
May 17, 2024 · via Tripadvisor
A must-do!
This cruise is the best, the room are large and clean, with bath with a view.
The staff were lovely and so helpful. The itinerary was amazing, definitely glad to do two nights because the cycling tour of viet hai village is a must-do!!
3
367katrins
May 7, 2024 · via Tripadvisor
Two nights/three days
We took the Erina Cruise for three days, two nights. The food was good, the views very nice and the staff (especially our butler Sophie) was very helpful and nice!
K
kiwi3925
April 10, 2024 · via Tripadvisor
Schedule ok rooms facilities and food below average
Firstly there are lots of options for cruises and so called luxury cruises. we chose this one. Pick up was 45min early so we were in the middle of showering and had to finish and pack in 10min a bad start. Once on the boat which is old and tired. The smell is not good in the foyer, we were greeted with warm watermelon Juice. Our room had no functioning TV and when we asked to fix it they said no its bad reception. Not sure why they had them in the room then as they were useless. Wifi is advertised but you can;t get any access unless its 3am. Not good if you have no TV and want to relax watching something once your in bed or wanting some down time. We had to do a little bit of work and study whilst away. Again the attitude was not to fix the issue or apologize but to say its just what it is sometimes good sometimes not good.i can confirm it was zero use for 3 days. The cruise itself is ok. schedules were kept to and organized well enough. The meals were tasteless and desert consisted of watermelon/pineapple and a few cakes. Food not high end luxury. avergae at best. Ultimately would i book again on this cruise. NO WAY there are better options
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FarAway25703830560
April 9, 2024 · via Tripadvisor
5/5 cruise
Amazing cruise. Food, rooms, staff 10/10. We had a very comfortable and enjoyable stay. Jason who served us at the restaurant was very helpful and accommodating and brought us whatever we needed
S
Said A
March 18, 2024 · via Tripadvisor
Excellent trip with nice service
Fantastic service. Especially, Sophie our server, made our trip memorable. Her kindness and her friendly smile made our stay more pleasant. The views are amazing.
A
Ashlea P
March 9, 2024 · via Tripadvisor
3-Day Cruise is Perfect
The Erina cruise was an absolute delight. The delicious food and well-timed moments, truly made my time memorable.
I must commend the exceptional service provided by Lee, Andrew, and Kim. Their warmth and attention to detail significantly enhanced my experience.
Highly recommend the 3 day cruise, definitely worth the extra night!
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F1071AWryanh
February 13, 2024 · via Tripadvisor
Amazing time highly recommend
My wife and I had an amazing time on the cruise. Anna and Mew specifically were amazing they made our trip very memorable and made the trip so much fun! I highly recommend going!