While visiting Singapore, we wanted to see a little of Malaysia, Indonesia and Thailand. This exclusive tour achieved that. This entire tour was led by Edison, who is very educated and well-organized. We paid for the deluxe tour, and that is what we received. Every component advertised was provided.
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YanRong_T
June 5, 2023 · via Viator
Extraordinary experience
The tour was fantastic! And my tour guide Edison's extraordinary expertise, professionalism, and friendliness. Travelling from Indonesia to Malaysia to Thailand, all of his commentary was so fascinating! Excellent local knowledge was demonstrated by Edison, I felt safe crossing the borders. All of my meals were delicious, and the food from Malaysia and Thailand was excellent. I want to give Edison a heartfelt thank you for making this journey so memorable, and the skywalk was amazing. I'd unquestionably suggest it to other tourists. I appreciate your excellent planning for the trip.
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Robin_J
May 29, 2023 · via Viator
Iternary too demanding
We had a wonderful tour guide, Edison. He paid great attention to special needs for our family. However if I had known ahead of time that the second day of the tour started at 3:15 am, I probably would not have booked the trip. The schedule was overwhelming.
事業者からの返答
Dear Mrs Robin, thank you for joining us for the tour. Normally, this tour does not start at 315am on the 2nd day.
However as mentioned by your guide, sudden afternoon monsoon rain was forecasted on your 2nd day.
Hence, your guide suggested to start the 2nd day at 315am, so that your family could enjoy the spectacular skywalk overlooking Thailand rainforests at 2000 feet above sea level, without getting drenched by the rain.
Your guide worked tremendously hard to take care of your family’s well-being and special needs in every possible way, and he is truly disheartened to receive this rating.
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