Organizing our two days between Guilin and Yangshuo with Charles was easy! The experience was excellent from every point of view; he was always punctual and willing to accommodate us with schedules and travel. The landscapes seen and the experiences had are a 10 out of 10.
First point: the rice paddies, he accompanied and guided us in this splendid place, then having us eat bamboo rice in a very well-kept local restaurant. In the evening he accompanied us to Guilin Park to let us take a tour there, even though it was not planned in the tour. The next day we moved from Guilin to Yangshuo via the cruise. He reserved the best seats for us and kept the suitcases himself, meeting us by car in Yangshuo. There he showed us two of the nicest areas of the Ten Miles Gallery: Moon Hill and one of their most characteristic bridges. Then in the evening he came to pick us up at the hotel to take us to see the Impression Sanjie Liu show, stunning! He took care of everything himself, including the choice of seats, and we were in a perfect position to enjoy the show! He then waited for us at the exit and accompanied us back to the hotel.
I would recommend him a thousand times because he really made the difference after days of tiring travel. I recommend it especially to couples or families with children.
Professional and kind.
Thank you Charles!! ❣️
事業者からの返答
Dear lauralK1092ZR
Thank you for your kindness to post this review here. We are more than happy to know that you recognize the work of Charles Guilin Tours Team and our English speaking driver/ guide,Your satisfaction is the great encouragement for us. Thanks for your recommendation and hope we can serve you again soon. Best wishes!
C
christiangM7166YF
August 13, 2026 · via Tripadvisor
Unforgettable days in Guilin & Longsheng – Perfectly organized!
We booked a 2-day package with Charles for our family of 5 (4-star Li River cruise, Yangshuo, Longji Rice Terraces & train station transfer to Guilin North Station).
Everything was perfectly organized from A to Z! Communication via WeChat beforehand was super fast, honest, and absolutely uncomplicated. Our private van was spacious, clean, and kept us perfectly air-conditioned through the summer heat. The driver was extremely punctual, helpful with ticket processing, and very flexible with our daily schedule.
An all-around excellent service at very fair and transparent prices. Anyone who wants to experience Guilin stress-free and individually as a family is in the best hands with Charles. Absolute insider tip!
事業者からの返答
Dear christiangM7166YF
Thank you for your kindness to post this review here. We are more than happy to know that you recognize the work of Charles Guilin Tours Team and our English speaking guide Jenny,Your satisfaction is the great encouragement for us. Thanks for your recommendation and hope we can serve you again soon. Best wishes!
C
carlton_c
June 26, 2026 · via Viator
River and Rice Terraces.
Jak was a great guide and did his best to tailor the experience for the kids. There was a slight transportation glitch but Jake quickly resolved and secured another vehicle.
On the 2nd day we had Peter who was also great and very knowledgeable. He was also very helpful when it came to assisting with strollers and other bags.
事業者からの返答
Dear carlton_c
Thank you for your kindness to post this review here. We are more than happy to know that you recognize the work of Charles Guilin Tours Team and our English speaking driver/ guide,Your satisfaction is the great encouragement for us. Thanks for your recommendation and hope we can serve you again soon. Best wishes!
A
ARTEM P
May 24, 2026 · via Tripadvisor
Trip to Li River and Longji Rice Terraces
Super trip, thank you very much to the organizers everything was top class, thank you very much to guide Jackie is a very responsible and positive person. I will definitely recommend to my friends
事業者からの返答
Dear ARTEM P
We are happy to read your comments here and know that you have had an amazing Journey in Guilin with our English speaking driver / guide Jacky,who did her best to offer high quality service to you. We really appreciate your support. Please do not hesitate to contact us should you need any further help. Best wishes!
F
FrancoisK58
March 23, 2026 · via Tripadvisor
Petit trip on the 2nd
I booked the day before the trip by contacting the person in charge directly. They were quick to reply and assigned an English speaking driver and guide. The guide adjusted the schedule with detailed adjustments to the time and route, and suggested shows that were not on the agenda, which was very satisfying. I recommend it.
事業者からの返答
Dear FrancoisK58
We are happy to read your comments here and know that you have had an amazing Journey in Guilin with our English speaking guide/driver Peter,who did her best to offer high quality service to you. We really appreciate your support. Please do not hesitate to contact us should you need any further help. Best wishes!
M
Morten S
March 3, 2026 · via Tripadvisor
Guilin Trip
Good and exciting experiences
事業者からの返答
Dear Morten S
Thank you for your kindness to post this review here. We are more than happy to know that you recognize the work of our driver/guide Jacky Wen,Your satisfaction is the great encouragement for us. Thanks for your recommendation and hope we can serve you again soon. Best wishes!
I
IvanM2912d
December 18, 2025 · via Tripadvisor
Excellent experience, super advisable agency
We have visited amazing places with impeccable customer service and flexibility. And this we were traveling with a little girl. We have been able to customize with Charles the itinerary down to the smallest details, add stops, and when the airline has changed our flight dates, not a hit on their part in adapting to the new days and schedules. Wang the majisimo driver and spoke pretty good English, which is very rare. Spectacular and highly recommended. And well in price as well. Do not hesitate to book with this agency.
事業者からの返答
Dear IvanM2912d
Thank you for your kindness to post this review here. We are more than happy to know that you recognize the work of Charles Guilin Tours Team and our English speaking driver/ guide Peter Wang ,Your satisfaction is the great encouragement for us. Thanks for your recommendation and hope we can serve you again soon. Best wishes!
G
Gary_L
May 28, 2025 · via Viator
Sylvia was excellent. ...
Sylvia was excellent. She spoke english very well and was very patient taking us to the various sites.
I highly recommend Sylvia!
事業者からの返答
Dear Gary_L
Thank you for your kindness to post this review here. We are more than happy to know that you recognize the work of our English tour guide Sylvia. Your satisfaction is the great encouragement for us. Thanks for your recommendation and hope we can serve you again soon. Best wishes!
C
cveye
March 28, 2025 · via Tripadvisor
Excellent Guilin and Yangshuo Tour
We had great time on our two days tour in Guilin and Yangshuo! Thanks to our tour guide and driver. Charles’s team was very accommodating and Jenny was very good with explaining and guiding us around Guilin. We enjoyed our time so much that my kids said that they want to go back ! Overall a very memorable trip, thanks to Charles’ tour team!
事業者からの返答
Dear cveye, Thank you for your kindness to post this review here. We are more than happy to know that you recognize the work of Charles Guilin Tours Team and our guide Jenny. Your satisfaction is the great encouragement for us. Thanks for your recommendation and hope we can serve you again soon. Best wishes!
I
Ivanben79
June 26, 2024 · via Tripadvisor
Good service in uncommon weather conditions
First of all, and the main positive, is that the great thing about using Charles Tour is that you can customize 100% of your itinerary whether you want just to be picked from the station or airport and be guided to your hotel or be attended through the entry to the various sites or you want full and very long guided adventure days like us.
It was very smooth to communicate with Charles from way before the trip until after the trip as he was so honest that he refunded the cost of the Guilin 4lakes&2 rivers Cruise which did not take place due to floods in the days preceding our visit.
Apparently the biggest flooding since 50 years!
That was unfortunate and the bad weather totally out of his control.
The only criticism could be that we were told on all communications that there would be him in person as a guide plus a driver.
Instead, as he was busy with something else, there was just the driver Sundy who spoke English and was very accommodating, patient and sweet with us.
Basically we were expecting a guide and a driver but those two roles were condensed in one person only.
Perhaps this should have been clarified earlier and using first person sentences avoided (I will come collect you, I will take you,.. I will show you etc.).
However Sundy gave us an excellent service, second to none, making things happen for us in very particular days when things were cancelled or barely opened because of the flood.
For instance, with a series of frantic calls he managed to organize for the cormorant fishing show to still go ahead, which turned out to be the highlight of the day (and perhaps of the whole trip in China) and tried for us to be able to take a bamboo raft cruise when in Yangshuo instead of the cancelled Guilin lakes cruise .. unfortunately also the bamboo raft trips were not running due to the dangers of the Li river floods and speed of the water rapids.
Still we appreciated the attempts to make up for something out of their control.
Recommended to personalize your trip for your days in Guilin area.
1人が参考になったと回答
事業者からの返答
Dear Ivanben79
We are grateful for your review on our service. Having known how much clients expect of their Guilin tour, we always do the best we can from every aspect on tour arrangements. Since tour guides are quite important for the whole trip, we arrange professional guides to care for clients in every detail. Sundy is for sure an outstanding guide in our team. Thanks for your highly praise. Your satisfaction is the best reward for his and all efforts he has done to make your trip smooth are worthwhile. Thank you again for your encouragement to our work. Have a good day!
Guilinの類似ツアーを比較
最安値: 1-DAY Private Longji Rice Terraces and Minority Villages Tour — $68
最高評価: 1 Day Li River Cruise from Guilin to Yangshuo with Private Guide & Driver — 4.9 (188 件のレビュー)
最短: 1 Day Li River Cruise from Guilin to Yangshuo with Private Guide & Driver — 8–9 時間