We stopped in Bologna thinking it was going to be a great stop on our way to Venice. The driver (although extremely nice and helpful) seemed a bit confused with where to drop us off, and I didn't think it was worth the cost (or time) at all. Next time I'd skip the stop and just take the train from Florence to Venice. However, I would recommed this service if you're looking to specficially stop somehwere if you absolutely need a driver. He drove safely and was very pleasant.
事業者からの返答
Dear Guest,
Thank you for your review and for highlighting that our driver was safe, pleasant, and helpful – we truly appreciate your kind words about him.
We are sorry to hear that the stop in Bologna did not meet your personal expectations. We always remind travelers that sightseeing stops can feel very different depending on individual interests, the day, and even local events. Many of our guests really enjoy Bologna, but we completely understand that every experience is unique.
Our goal is always to provide safe, flexible, and comfortable transfers, and we are glad this part met your expectations. Your comments will help us continue improving, and we hope to welcome you again in the future – perhaps with a different stop that might be a better fit for your interests.
Warm regards,
The Europe Journey Team
M
melissafs25
April 12, 2025 · via Tripadvisor
excellent service
Excellent service. Our driver was prompt, knowledgeable, and friendly. He suggested a specific tour that we do while in Venice, the Murano tour. We took his advice, and it was wonderful. He gave us so many nice recommendations. We highly recommend this company. A+!
事業者からの返答
Hi, Melissa! Thank you so much for your kind words! We're thrilled to hear that your driver made such a positive impact on your trip—with punctuality, great recommendations, and friendly service. We're especially glad you enjoyed the Murano tour based on his suggestion. We truly appreciate your recommendation and would love to assist you again on your next European journey.
M
Mike_K
October 20, 2024 · via Viator
Highly Recommend!
This was the perfect transfer. Our driver Dejan was amazing! He picked us up exactly on time. Navigated us thought the crazy small streets flawlessly. We had a last moment change of plan that we requested and Dejan happily adjusted for it. He was a great driver, very safe, friendly and extremely knowledgeable of the all the highways, roads and cities in Europe. We had great conversation and would highly recommend him to anyone needing transportation anywhere in Europe! Make sure to request Dejan, you won't be disappointed.
事業者からの返答
Hi, Mike! Thank you for your fantastic review! We're delighted to hear that Dejan provided the perfect transfer experience for you, handling everything from navigating tricky streets to adjusting to last-minute changes with ease. It’s great to know you enjoyed his friendly company, safe driving, and extensive knowledge of the highways and cities in Europe. We truly appreciate your high recommendation and will be sure to share your kind words with Dejan. He’ll be thrilled to hear it!
D
Donald_L
September 27, 2023 · via Viator
Excellent!
Fantastic tour of the countryside with an expert guide. Had the best time in Bologna. Recommend VoiceMap app walking tour for Bologna.
事業者からの返答
Hello, Donald! Thanks for your comments.
We are happy to know you had a fantastic time and enjoyed Bologna.
We look forward to seeing you soon again.
