It was more fun to travel than train. I recommend it.
Pick up at hotel, drop off at hotel. It was comfortable to move and sightsee without having to be careful with suitcases. We arranged a two-hour sightseeing trip to Prague, so we were able to see two hard-to-reach spots before arriving at the hotel. The driver was kind and explained a lot in the car.
I would not book This again
We were in hopes as we always have to have an English speaking driver, which was not the case. We were in the car for probably five hours and not able to communicate or ask any questions about anywhere we were or we’re going. Every other driver we ever had always had water on board and this one did not.
事業者からの返答
Dear Louis,
Thank you very much for taking the time to share your feedback. We’re truly sorry to hear that this trip did not meet your expectations regarding communication and comfort.
Our service always aims to provide English-speaking drivers whenever available, and we regret that in this particular instance, the assigned driver’s English level was below the usual standard. This was an exception, not the norm, and we sincerely apologize for the inconvenience it caused during your journey.
We appreciate your comment Regarding the water and will remind our partners to maintain this thoughtful detail.
We’re grateful for your continued trust in our service and are sorry that this experience did not reflect the quality you have come to expect from us. We will follow up with our local partner to ensure better consistency moving forward.
Kind regards,
The Europe Journey Team
Awesome 👍
Martin was very courteous & took us for a great place for lunch & helped us with the language & menu. I find this one of the most stress free ways to travel between European cities. Highly recommend this company!
事業者からの返答
Hi, Tracy! We're thrilled to hear that Martin provided you with such a stress-free experience and was able to assist with the language and menu during your lunch. It's great to know that you found our service to be one of the best ways to travel between European cities. We truly appreciate your recommendation and hope to have the pleasure of serving you again on your future travels!